SUMMARY:

• Certified Scrum Master with 14+ Years of Extensive IT experience in delivery, Business Process Improvement, cross - functional team leadership, project/program Management with the ability to identify tools and framework to effectively and efficiently manage end to end delivery of project from initiation and planning through to release and support.
• Extensive work experience as a Software Developer, which includes data analysis, design, programming, software development, testing and implementation for various requirements in a deadline oriented, rapid paced environment.
• Strong ability to manage multiple responsibilities and perform multiple tasks simultaneously, strong experience in Change Management and DCR approval and implementation process.
• Worked with IT audit and compliance team and implemented Qualys, Tripware and ArcSight as part of Vulnerability management requirement.
• Extensive knowledge of Software Development Life Cycle (SDLC)and expertise in different SDLC methodologies and Agile Project Management, Iterative and Incremental approaches.
• Excellent communications and negotiation skills obtained through years of close interaction with all levels of personnel ranging from end users to top management.
• Release management
• Program and Project Management
• Agile methodologies
• Data center (DC) migration and server build up project
• Security and vulnerability Program Management
• Agile Software Development, Vendor and Account management
• Project Planning, Projects Kick-Off, Project Status Reviews, Project Post-Mortems
• Effective Problem Solving, Conflict Resolution and Relationship Management
• Strong Retail/eCommerce Domain Expertise
• Gap Analysis/ Risk analysis

Languages: C, C#, JAVA, PL/SQL, PATT, Oracle, .Net, Shell Scripting, TCL/TK1W

Operating Systems UNIX, SUN/Solaris, Windows 2000 /NT, Linux and Mainframes.

Methodologies/Tools: TFS, SDLC, SCRUM, JIRA, Agile, Sprint, Water fall, MS Project

Compliance: PCI, PCI II, SOC, Vulnerability Management, Patching requirements, SEMI.

Industry: Ads, Identity, Supply Chain, Ecommerce, Auto Motors,

Defect Tracking Tools: Microsoft TFS, Microsoft Product Studio, Tracklt, Rational ClearQuest, JIRA

Confidential

Sr. Scrum Master / Sr. Project Manager

Responsibilities:

• Provide guidance and leadership to transfer waterfall model focus team to Agile methodologies.
• Manage 3 Agile Scrum teams and drive Scrum of Scrums to launch healthcare solutions to AWS Cloud.
• Participate in Business Requirements and Functional Requirements meetings, identify gaps in requirements and drive discussion around appropriate solutions
• Manage complex EPIC scenarios into manageable user stories for sprint delivery and consumtion.
• Participate in complex requirement analysis with the business team, providing estimation, defining scope based on the capacity and communicate with the stakeholders
• Own and drive UAT including identifying UAT testing groups and business sign off.
• Work as a liaison between business and technical team to make sure team is aligns with management commitments.
• Manage  risk s  and resolves issues that affect release scope, manage scope creep, schedule and quality .

Confidential

Sr. Program / Product Manager

• Ideate and launched BingAds @ Online Retail store which potentially opened about 500K+ additional SMB O365 customers to BingAds with potential for over $50-$60 million dollar yearly revenue.
• Worked with IT audit and compliance team and implemented Qualys as part of Vulnerability management requirement for Audit, drove Qualys implementation for over 20+ teams at Microsoft.
• Actively engage with customers and present VOC (voice of customers) during product prototype and requirement gathering before any new feature launch resulted paperless billing feature for BingAds.
• Designed, defined and led a patching across 15+ teams in Microsoft Commerce team and brought over 2900+ out of compliance servers to compliance within 9 weeks.
• Initiate and prioritize tasks within engineering by translating requirements into prioritized user stories with clear criteria. Run monthly sprint planning process, track product development and create product launch plans.
• Drove PCI and SOC audit compliance, implemented Security Information and Event Management (SEMI) software ArcSight for Microsoft Azure and Transaction Platform.
• Managed a group of 9 service / IAM Engineers; implemented network vulnerability tool Qualys which identified over 2900+ non-compliant vulnerable servers in the network.

Tools/Technology: Agile, Scrum, C#, .Net, SSRS, SQL, Microsoft Project Plan, TFS (Team Foundation Server), Excel Pivot Table, F5

Confidential

• Launched mini eDog environment in the CO1 datacenter as a development environment.
• Designed and published weekly, and monthly reports showing trends on issue resolution SLA’s.
• Managed over 50+ Weekly, Monthly and OOB (out of band p0) deployments and improved deployment times from 14 hours to 8 hours (43% improvement) in the new Co1 data center environment while doing extensive post-mortem and RCA.
• Migrated data from Canyon Park DC to CO1 data center post launch and launched new commerce platform production environment to support future growth.
• Migrated 12 external clients facing Commerce Platform application and 24 internal applications to new data center.
• Migrated data from old SQL database to new generate SAN storage.

Tools/Technology: Agile, Scrum, C#, .Net, SSRS, SQL, Microsoft Project Plan, JIRA, Excel Pivot Table, F5, Octopus, Sequence Manager, Cisco R & S

Confidential

PM / Software Development Engineer

• Developed backend password reset data extraction feature as part of FIM.
• Owned and managed End2End cross group testing effort among Bing, APPS, EdITORIAL, DE, FES, BI and BILLING teams for Microsoft AdCenter.
• Designed & development of test automation framework for user scenarios.
• As a db lead for PubCenter help team negotiate validation contracts between PubCener, FES and DE teams.

Tools/Technology: Scrum, C#, .Net, SSRS, SQL, Microsoft Project Plan, Product Studio

Confidential

• Demand forecasting Confidential software product that interfaces with SAP SCM system.
• Represented JDA software to different clients, provided guidance to help customers select the correct Supply chain mgmt software package customizations needed for their business.
• Work with operations engineering managers as well as operation engineers to coordinate the technical development effort and business metrics; track/drive the project; manage the operational implementation process.
• Provided technical specifications and work time estimates for many clients and make sure the project is deployed to production as per the schedule with high quality.
• Analyze and understand the business requirements and translate into technical requirements, and carry out the design, development and testing of the system.
• Estimate effort, plan, allocate, and monitor tasks to the team members for the entire project.
• Involved in developing and testing Perl, Korn shell, Pl/sql scripts to import large volume of data from an external system to Demand Forecasting Manugistics systems.
• Partnered with engineering team cabinet and defined and implanted DCR process.
• Responsible for developing Oracle procedures, packages, triggers in order to support Manugistics related forecasting processing.

Confidential, Boise, ID

Firmware Development Engineer

• Designed and developed an automated tool called C.R.A.S.H (Continual Regression Automated Suite Harness).
• Developed automation code in PATT and Tcl/TK language.

Tools/Technology: TCL/TK, PaTT, HPUX, Korn shell.