SUMMARY:

I’m a Information Technology Project Management professional with a proven track record of leading technology development project teams in a multi - disciplinary, highly integrated, low cost, and fast paced environment. My passion, experience, and knowledge allows me a total perspective of the team’s needs and goals greatly increasing my team’s cohesion and efficiency along with ensuring project alignment. I’m particularly passionate about eCommerce, Mobile, and emerging cloud technologies such as Amazon Web Services, Google Cloud, and Microsoft Azure along with tackling the challenges of integrating emerging and legacy platforms or total transformational initiatives.

TECHNICAL SKILLS:

• Technical Project Management (PMP)
• Business Analysis
• Agile Methodology (Scrum Master)
• Full Stack Development
• Web Application Development
• Database Engineering
• Event Management
• Amazon Web Services Cloud
• Google Compute Engine Cloud
• MySQL/MariaDB, Microsoft SQL, IBM DB2, Oracle, Teradata, Informix Database
• Red Hat, Suse, Ubuntu, Amazon, CentOS Linux
• Apache, NGINX, Microsoft IIS
• C/C++, Visual Basic, VBA, C#
• Perl, Shell, Batch
• PHP, JavaScript, Node.js
• HTML/CSS, XML, JSON
• Laravel, Node.js
• VMWare ESXi, Xen, SunBox
• HP OpenView and Performance Management
• IBM Tivoli (Netcool/Omnibus)
• Microsoft Operations Manager

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Project Manager II

• Led 26-member multi-divisional cross-functional team for eCommerce and SAP solution increasing sales by 30% year over year by enabling clubs to get sales credit for purchases made online. Boosted associates’ morale and increased likelihood of online sales referrals.
• Delivered compliance capability to all U.S. stores by capturing signatures of associates paying membership fees through payroll deduct. Avoided potential impact of $5,000,000 in membership fees and $1,200,000,000 in merchandise sales.
• Led project team which delivered eCommerce and POS solution enabling prepaid capability for Sam’s Club’s online special order tires services with forecasted sales increase of $1.2 million for the first year.
• Served as technical project manager for Sam’s Club’s Club Pickup relaunch. Program reached $500,000,000 in sale as of Spring, 2016 and introduced new eCommerce and Mobile functionality being leveraged by other areas of Sam’s Club.
• Led the technology rebranding pillar of Sam’s Club 2.0 strategic program which covered membership, marketing, point-of-sales (POS), scheduling, credit, eCommerce, and mobile services/systems. Delivery resulted in a significant increase in Plus Membership sales and membership retention.

Confidential, Bentonville, AR

Project Manager II

• Developed reporting solution for membership team providing access to membership and credit sales through single application using existing workstation capabilities. Decreased response time by Club Support associates addressing sales issues by 35%. Designed application in Excel and Access, using VBA and SQL.
• Created reports to help field identify unnecessary waste in company’s produce categories. Allowed clubs associates to reduce waste by $12,000,000, within 2 years and ahead of project’s plan.
• Designed and generated executive report for company’s Self-Checkout proof-of-concept, utilized by leadership to gauge success. Initiative was successful and the service is now available in Sam’s Club.
• Aggregated, analyzed, and reported key business metrics, including developing and enhancing existing ones.
• Collected requirements for new reports and metrics from business teams as well as developed processes to fulfill long-term needs.

Confidential, Bentonville, AR

S enior Systems Programmer

• Served as project manager for company’s Event and Performance Management infrastructure.
• Interacted with leaders from multiple disciplines and business areas.
• Collaborated with architect, infrastructure, and application teams to roadmap planned features/services in cross-functional environment and created project plans for immediate leadership.
• Established initial project framework and requirements for transitioning company’s aging enterprise Event Management home-grown solution to Hewitt Packard’s OpenView.
• W orked with enterprise architects to design and plan enhancements along with programming, deploying, and managing Event and Performance Management platform.

Confidential, Bentonville, AR

Systems Programmer

• Developed configuration management automation for managing Hewitt Packard’s OpenView and Performance Agent installation and configuration for all new and existing servers. Created automation, using Perl, Shell, and Visual Basic.

Confidential, Bentonville, AR

Programmer, Performance and Event Management

• Supported Hewitt Packard’s OpenView Performance Agent on ~50,000 servers and company’s enterprise systems management (ESM) agent on 200,000 workstations. Designed self-heal tools, using Visual Basic, Shell, and Perl for common issues.
• Managed company’s IBM Netcool, ESM agent, and Microsoft Operations Manager (MOM) infrastructure, company’s IT health-monitoring system.
• Performed programming, deployment planning, and on-call support.