SUMMARY:

• Well - organized leader with excellent communication skills. High energy facilitator. Self-directed professional able to work effectively, as a team member or individually.
• Ability to prioritize and manage multiple tasks.
• Extensive experience developing advanced systems and problem solving in engineering operations, design, requirements and agile methodologies.

TECHNICAL SKILLS:

• Agile Methodology - Scrum Master, Sprint planning/groom backlog & SDLC concepts, Sprint Retrospect, Servant Leader
• User Stories or Joint Application Design (JAD) Sessions, Excellent collaboration with customer, Scrum Principles, Aspects
• Microsoft Office applications (Word, Excel, MS Project 2013/2016) Visio & Power point, 70 wpm, Windows 7,8,10
• Quality Center, Rational Clear Quest, TFS Team Foundation Server with Team Companion, Atlassian Confluence/JIRA
• OCS (Office Communicator) & Fresh Desk (Client side) w/JIRA, SCM - Rational Suite, Clear Case, Service Center
• SharePoint, NGS Doc Tool - XML, HTML, RealEC (Loan Origination) Title Edge/Editor, Problem Solver, Self Motivated
• SIMON SoftPro & NGS (title, escrow, payoff, and knowledge of 6 complex Escrow & Title software applications)
• Data Trace, Title Point (OCR), Live Meeting, WebEx, GoToMeeting (Trainings/Demos), DB2, DB3, Toad, SQL

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Lead & Sr. BA/Systems Engineer

Responsibities:

• Product Owner of scope/designated designs of customer while communicating priority changes across all teams
• Created new product features, creation of user stories, test plans and application architecture discussions
• Set customer expectations, liaison with IT and Program Management on solutions, defects/enhancements
• Acting BA/Product Owner working with Developers on enhancements requested for Web Based/Mobile apps
• Facilitated scrum meetings, lead 2 Week Sprints - average 25-40 JIRA tickets per Sprint. Experience Atlassian product suites. Facilitated retrospect (lessons learned) meetings and action items with due dates to implement.
• Maintain Sprint health, via issue escalation and roadblock resolution. Minimize mid-sprint surprises.
• Facilitate high level communication and coordination with teams to ensure the highest level of project collaboration and transparency. Managed sprint planning, estimating, story points, and sprint reviews demos.
• Process improvement - Integrated PCVS Tracking 2000+ backlog tickets moved into JIRA agile Sprints
• Implemented & deployed PIMS (Probation Information Management System) a Supervisor Case Management software application to Dupage & Kane Counties in Illinois and San Mateo in California.
• Communicate with Development Team, Product Owners to maintain sprint health and remove roadblocks
• Responsible for communicating/providing UAT, Demos, Training and documenting T3

Confidential

Product Owner/Project Manager/ Sr. Business Analyst/QA Engineer

• Designed, implemented & deployed FA Rate Calculator software application via JIRA agile methods.
• Responsible for analyzing requirements, performing configurations, coordinating testing activities and deploy
• Maintain ongoing production support while simultaneously working on multiple small/large scale technical projects/applications.
• Create user stories, track, validate and execute defects/enhancement specifications, demo user acceptance
• Developed project scope, prioritized product backlog & designated designs for our Web based application
• Set customer expectations, collaborating with technical teams on defects and enhancements, documenting high-level & detailed designs, XML review, and coding implementation.
• Managed UAT with Stakeholders, coordinated approval and deployment of build releases to Production.

Confidential

Product Owner, Project Manager

• Experience with company’s Title Edge & Title Editor applications, IT/business processes, and operating systems at a level necessary to access the risks.
• Reviewed IT/Business procedures & internal controls and made backlog recommendations.
• Excellent communications with customer, stakeholder, and team relationships
• Collaborate with multiple teams on defects/enhancements to ensure better usability and user experience.
• Utilizing agile approach, working with Stakeholders to set the direction of the systems development life cycle process and improvement activities in order to increase our customer’s satisfaction.
• Accountable for the QA Team’s overall success, assigned activities (abstracts) in software development cycle.
• Responsible for sprint planning, prioritized product backlog and coordinating scrum team 8 members on all aspects of the product certification related to the Data Trace, Title Point (title chains, tax searches, deeds of trust, etc) OCR, Title & Escrow processing & Real Estate valuation.
• Academy Advisor (Trainer) and InterCall WebEx Specialist. Developed online webinars for T3 -Train the Trainer.

Confidential

Project Manager

• Managed multiple applications -EDMS (Electronic Document Management Systems) SIMON & NGS
• Gave performance evaluations to 8 direct reports . Responsible for the hiring resources.
• Daily tracking of projects using Test Director/Clear Quest/Team Foundation Server- TFS.
• Develop Project scope for both software systems, provide level of effort estimation based on SOW
• Excellent Stakeholder, Underwriting, cross functional team and customer relationships
• Continuous design improvements create, shared, reviewed and implemented and validated.
• Coordinated mapping of Data Migration of 10,000 tickets from Test Director to Clear Quest.
• Software platforms varied: for internet/e-Commerce solutions Java, C# and .NET technologies were employed, middle-tiers utilized IBM WebSphere and the backend ran on DB2, and Oracle.
• Joint cost/benefit analysis with IT Director to develop budget plan and track expenses to ensure the budget goals are maintained for project resources. Budget management

Sr. Business Analyst

• Design and review Business Requirements with Stakeholders & Title Administration for NGS & SIMON.
• Work daily with stakeholders, project managers, development team, quality assurance team & document team.
• Created Statement of Work, Managed scope changes, project tasks, schedules, & deadlines.
• Test research and preparation to specific STR’s (steps to reproduce) for functional and regression validation.