SUMMARY:

• Accomplished IT project management and scrum management career delivering high - end results across businesses’ computer systems. Considerable expertise in the procurement, development, analysis and administration of advanced technologies to meet organizational and user needs.
• Exceptional multi-tasking, problem-solving, project management, presentation and interpersonal communication skills.
• Proven success as a Certified Scrum Master leading technical teams to meet aggressive software and system development goals.
• Independent, creative and critical thinker with sound judgment and decision-making competencies.

Cross-functional leadership expertise includes:

• Information Systems Project Management
• Budget Administration & Resource Management
• Product Evaluation & Selection
• Project Life Cycle Planning & Administration
• IT Staff Leadership & Communication
• End-User Training, Help Desk & Documentation
• Best Practices for Database Architecture
• Hardware-Software System Design & Administration

TECHNICAL SKILLS:

Languages: Visual Basic.NET (VB.NET), ASP.NET, HTML, JavaScript (Java) Visual Basic 6 (VB6)

Databases: Oracle Database 10g Enterprise Edition, Microsoft SQL Server 7.0/6.5, Microsoft Access 2000

Development Tools: Visual Studio 2012/2010/2008/2005/2003, NET Framework 4.5/4.0/3.5/3.0/2.0, Windows Communication Foundation, Oracle PL and SQL Developer, Crystal Reports 10/11, VisualWIP, Microsoft Office (Word, Excel, PowerPoint, Outlook & Access) 365/360/2010/2007/2003/2002, Microsoft Project, Microsoft Visio, Atlassian JIRA, Confluence, Jenkins, Microsoft SharePoint, PeopleSoft, Microsoft Teams

Operating Systems: Windows 10, Windows 8, Windows 7, Windows XP, Windows Millennium Edition, Windows 98

Methodology: Agile Development with Scrum and Kanban, Waterfall, XP

Configuration Management: Microsoft Team Foundation Server 2010/2008

PROFESSIONAL EXPERIENCE:

Confidential, Rosemont, Illinois

Certified Scrum Master

• Oversaw all aspects of planning, budgeting, development and management of three projects at any given point, each with multiple work streams, in order to meet revenue, cost and profit targets.
• Participated in client meetings and ongoing communication to develop project requirements and specifications, finalize contracts, manage stakeholder expectations and review changes to tasks, goals or performance.
• Led daily stand-ups and project-related sessions, including sprint planning meetings, sprint review meetings and sprint retrospectives, along with three artifacts: product increment, product backlog and sprint backlog.
• Coordinated all project phases in accordance with Agile/Waterfall methodology, including road map planning, scheduling, testing, deployment and implementation in alignment with objectives and commitments.
• Authored documentation and records, including project charter definitions, product roadmaps, change control process and project risk, next step and issues logs, many of these in SharePoint, JIRA, Confluence and Jerkins.
• Delegated/assigned tasks and resources to project teams, provided individual/team coaching in Agile practices and prepared management input for employee performance appraisals.
• Scheduled and facilitated Toll Gates (IT stage containment); managed the defect resolution process.

Confidential, Alsip, Illinois

Certified Scrum Master

• Spearheaded all facets of project planning and development, including defining project scope, scheduling and budgeting, risk mitigation, implementation planning, change requests, status updates, testing and rollout.
• Ensured completion of testing, change control requests, implementation planning, cutover activities and other facets to completion through defined stake gates, deliverables and approvals, along with post-project analyses.
• Maintained the project document tracker with deliverable project and location, and maintained the risk mitigation plan for projects defined as “high risk” per the project risk prioritization exercise.
• Provided guidance and direction to marketing and e-commerce teams concerning Agile methodology.
• Prepared and led project kick-off meetings and created kick-off materials, encouraging collaboration among team members and driving activities to meet high-level project milestones and objectives.
• Facilitated scrum daily stand-up, sprint planning meetings, sprint review meetings and sprint retrospective meetings, along with three artifacts: product increment, product backlog and sprint backlog.
• Collaborated with the portfolio manager, project team and other stakeholders/sponsors to communicate project plans, status and critical issues, as well as provide weekly project plans and schedule updates.
• Promptly identified project issues or roadblocks, developed solutions, facilitated change requests and escalated problems as needed.

Confidential, Lincolnshire, Illinois

Certified Scrum Manager

• Spearheaded the implementation of online and mobile applications for the bar-code industry, a project successfully completed on time, within budget and with a high degree of client and end-user satisfaction.
• Developed workflows and processes to ensure support team compliance; trained staff in electronic management technologies and acted as internal liaison for project team during all phases.
• Member of a team that advanced RFID innovative products, contributing to $4 billion in subsequent sales.

Confidential, Romeoville, Illinois

Certified Scrum Master

• Liaison to product owners, project managers, developers, business analysts, user representative and other internal/ external stakeholders to create backlogs, assign complexity points and coordinate all other project phases.
• Administered all Scrum-related meetings and activities, and led interdisciplinary planning meetings to review, design and implemented software requirements specified by multiple state and federal agencies.
• Spearheaded a project to implement online environmental software for seven-county health district, which was completed on time, within budget and in alignment with client expectations/requirements.
• Utilized interviews, document requests and electronic research to collect case information and recommend technology solutions involving VisualWIP, Visio, SharePoint, JIRA and Confluence.
• Developed workflows and processes to ensure compliance and trained staff in electronic management technologies.

Confidential, Alsip, Illinois

Certified Scrum Master, Project Manager, Business Analyst, Design, .NET Programmer

• Manage the development lifecycle of contemporary information system solutions: requirements, platform, budgets, pricing, integration, implementation, user training, et al.
• Work closely with the CEO and various department managers to evaluate current technology requirements while anticipating future IT and networking needs.
• Analyze site-level and overall data movement and system performance to ensure accuracy, security and integrity of vital data.
• Provide IT training to users and supervisors, compose training materials and offer ongoing guidance in the operation and trouble prevention of various devices and applications.
• Provide escalated tech support to site managers, client representatives and end users while ensuring system availability to all parties with overall 24/7 support.
• Research and track technology trends to keep abreast of cutting-edge systems and acquire new IT solutions for improving staff productivity, service quality and customer satisfaction.