PROFESSIONAL SUMMARY:

• Confidential has around 26 years of work experience, managing IT projects and programs from last 16 years. He has worked in management in various roles as Project Manager, Program Manager, Senior Manager, IT Delivery Manager and Scrum Master managing projects from grass roots in Software Development to Enterprise Delivery.
• Managed end - to-end development and deployment of software applications and products with in-depth understanding of the complete SDLC processes with cross-cultural teams of up to 120+ members.
• Delivered results and met bottom-lines through effective management. He is experienced in leading large global, cross functional teams through complex program and project management skills.
• Exceptional skills in team development, implementation and execution in various infrastructures to provide business solutions which increase operational efficiency. He is comfortable in steering committee and 'C' level discussions regarding software applications functional and integration capabilities.
• Management abilities span areas of change management, organizational, motivational, estimating, strategic thought leadership with a complimenting blend of adept technology skills.
• End to end ownership of large scale enterprise application projects or a set of small medium sized projects.
• Accountability for overall execution, management and delivery of project (scope, budget and schedule).
• Sound understanding of the parameters, metrics, methods, and mechanisms that aid in managing IT projects.
• Deep understanding of the Quality and Configuration Management, Change Control Management, Expectation Management, Release Management, Communication and Risk Management and Stakeholders Management.
• Provide leadership of project team, manage project organization chart and mentor team on processes,
• Creation and management of project management plans, and budget planning and tracking( Actual Vs Budgeted)
• Maintains status and metrics information in relevant project/program management tools.
• Status reporting, facilitating governance meeting and meetings with executive stakeholders
• Partner with BA to manage the requirements, and responsible for projects artifacts.
• Coordinate SIT, UAT, release and deployment activities by following Step by step cut-over plan, with back out plan.
• Legal & Regulatory compliance management related to service delivery.
• Good analytical skills and ability to work across business and systems groups at all levels.

TECHNICAL SKILLS:

Project Management Tools: - PMI & ITIL framework, SDLC, Agile, SCRUM, RUP, Waterfall, Version One, RallyDev, Clarity, Project Server, Project and Portfolio Management Center, Oracle Primavera Portfolio Management ( OPPM), Oracle Primavera P6 Progress Reporter, Quality Center, Share Point, Visio, MS Office

Tools/Languages: Java, J2EE, JSP/Servlets, PL/SQL, UNIX/Linux, HTML, XML,.NET, ASP, JavaScript, SOA,AIA, Dreamweaver, Rational Rose, Erwin, Crystal Reports, Oracle, SQL Server, WebLogic Server, FMW.

Data Warehouse Tools: Abinitio, Informatica, TeraData, Oracle, Business Intelligence

EXPERIENCE:

Confidential, Long Beach, CA

Sr. Project Manager

• Managing new business implementation projects with end to end responsibility of IT deliverables for the project
• Working with business PMs to ensure requirements are provided in timely manner.
• Working with IT technical teams for effort estimation and responsible for Project’s IT Budget.
• Functioning as a “window person” for all requests, question and assistance for IT technical teams.
• Status reporting to the Project Sponsor/BI Program Director & New Business PMO Lead
• Performing Change Management, Stakeholder Management and Issue Management activities
• Oversee working groups and provides direction to team members
• Preparing and managing project plan and deployment plan.
• Coordinating SIT, UAT and production deployment activities
• Managing projects using Oracle Primavera Portfolio Management and P6 Progress Reporter tools
• Providing IT Project Management for following application areas:
• Enrollment( MEG, 834, AEE, DTRR, PCP AA,ID Cards, Vendor Extracts, Premium Processing) ePortal (Public Website, Member & Provider Portal, POD, Sales Force, CRM)
• Claims, Encounters, Providers
• Care Systems (CCA, Member 360, LVM, UM Denial, AnG, Cactus, HEIDIS, etc.)
• BI/DW( ODS, ERR)
• QNXT Functions(Provider Payment, ERA, EOB, EFT, Crosswalk Application, QNXT CRA, Utilities, CES/Auto Adjust, AutoQ)
• Currently Managing - Idaho Medicare Medicaid Coordinated Program and WA FIMC Mid Adopter project
• Some of the successfully implemented projects: New Mexico Centennial Care, WA Faster Care, FL D-SNP, MIL( MLTSS) Implementation, WA FIMC, MFL Integral Acquisition, MI RFP Implementation, WA FIMC Mid Adopter, WI SSI( ABD) Expansion, MHO Behavioral Health Redesign, OH BH Redesign, MI Health Plus Acquisition.

Sr. Project Manager

• Managed all aspects of Mainframe Modernization Project throughout the development project lifecycle including project scope, schedule, resources, quality, costs, changes, issues and risks.
• Led a project team of internal and external resources to convert and migrate 34 Mainframe (ADABAS & Natural) applications to C# .NET
• Prepared the Business Case and the Cost Benefit Analysis for the project
• Worked on all the details and project artifacts required for the project proposal
• Engaged vendors by reviewing their SOWs, and received necessary approvals
• Prepared project resource estimation and project budget
• Managed project using HP’s Project and Portfolio Management Center ( PPMC)
• Performed all project management activities like developed and maintained project plan, conducted regular project meetings, project status reports to management.
• Monitoring and controlling forecast Vs actual resource and budget utilization
• Facilitating cross-group and cross-functional communications for issues resolution.
• Tracking project dependencies and escalating issues as necessary
• Used Java,.NET, SQL & WebLogic Server, MS Projects, QC, Project and Portfolio Management Center

Sr. Project Manager

• Managed a Legacy Modernization Program to replace Mainframe Systems.
• Worked with Offshore and Onshore teams
• Used Rally to manage user stories and Agile/Scrum methodologie

Project Manager/ Scrum Master

• Managed all project related information like Status Report, Issues and Risks, Assumptions, Change Management, Milestones, QA, project metrics data, project budget, Change Requests and Schedule Management
• Collected and analyzed project metrics data and worked with the other Scrum Masters, Product Owner and Scrum Teams to identify and in corporate corrective actions.
• Monitored and controlled the project budget.
• Facilitated cross-group and cross-functional communications for issues resolution.
• Provided resource management for projects including training and staff allocation
• Worked with Program Manager on staffing allocation for projects
• Coordinated activities of multiple Scrum Teams and Coached and guided the teams on the values and practices of Agile and SCRUM.
• Ensured that agile principles and processes are properly implemented and adopted.
• Facilitated Sprint Planning, Daily Stand-Up and Sprint Retrospective meetings.
• Supported the Product Owner to ensure the backlog has sufficient prioritized user stories
• Ensured Burn-up and Burn-down charts are available and accurate
• Used .NET, Java, EJB, Oracle, WebLogic Server, Rally, Clarity, Quality Center, Project Server

Scrum Master/Project Manager

• Implementation of SAP Business Intelligence - SAP BI at Sabert Inc.
• Led RCX R1 Product Development - The next digital signage software platform at WRT.
• Managed implementation of COPA, Purchase, Inventory and Finance (GL/AR/AP/AA) SAP modules.
• Managed all the communication, co-ordination and status reporting with all the stakeholders
• Used Agile scrum methodologies for managing multiple iterations
• Monitored and controlled project scope, cost, schedule and quality.
• Followed Global Delivery Model to take advantage of offshore centers, managed remote teams.
• Maintained continuous alignment of program scope with strategic business objectives
• Coached and mentored personnel within a cross techno functional team environment.
• Stakeholder’s management, including those external to the organization.
• Coordinated all project documentation and deliverables as per client’s project methodology.
• Used .NET Framework 3.5, Windows Communications Foundation (WCF), SQL server, ASP.NET, C #. SAP R/3 - COPA, Purchase, Inventory and Finance (GL/AR/AP/AA), Business Intelligence 7.0

Project/Program Manager

• Managed delivery of a multimillion dollar Program for Business and Process Transformation.
• Integration of Siebel CRM, BRM, People soft, Sophai, Callidaus, Power Invoice using Oracle AIA
• Customization, development and installation of Process Integration Packs on a Linux Environment
• Worked with project sponsor to effectively manage project scope
• Arranged technical architecture brain storming, review and JAD sessions
• Managed overall project coordination including resource and tasks allocation
• Worked closely with cross functional and technical leads to keep the project deliverables/dependencies in sync
• Coordinated with other interdependent project managers and leads
• Guided the release & environment management team, prepared cutover / deployment plan with roll back option.
• Coordinated various testing cycles - Integration, Performance, User acceptance Test
• Facilitated the approval of the deployment Go/No Go discussions and decisions.
• Coordinated all the deployment activities and documentation updates
• Facilitated various recurring meeting - daily and weekly status meeting, change control board, Project control board, defect triage meetings, onsite - offshore calls
• Used SOA, fusion middleware, Oracle Application Integration Architecture, Siebel CRM,UCM, BRM & PeopleSoft

Oracle Corp Project / Program Manager

• Provided Program management leadership in AIA Co Development engagements with Infosys Tech.
• Delivered Order To Cash Process Integration Packs (PIP) - Integration between Siebel CRM and SAP
• Delivered Master Data Management Integration Pack (PIP) - Integration between Siebel UCM and SAP
• Managed delivery of these Process Integration Packs (PIPs) developed using Application Integration Architecture
• Developed AIA Centre of Excellence ( COE)

Tools: & Technologies – SOA, fusion middleware, Oracle Application Integration Architecture – AIA, Siebel CRM, Siebel UCM, BRM, PeopleSoft

Project / Program Manager

• Managed applications development and maintenance teams for Sales and Marketing, Global Finance Services and Global Corporate & HR services for Dell IT
• Led multiple projects in Dell Data Warehouse in manufacturing, finance, Sales and Marketing tracks
• Led the global team of program managers in Dell Data Warehouse
• Led the global development center’s PMO and streamlined practices, conducted Ops review sessions
• Liaison with IT & business partners from US/EMEA/APJ to ensure the seamless execution of all global projects.
• Used Java, .Net, Oracle SQL, PL SQL; SQL, Oracle and Terra Data, Abinitio, Informatica, BI.

Consulting Senior Manager

• Managed and delivered multiple IT projects for Confidential ’s healthcare clients for Revenue Cycle Services( RCS)
• Developed and implemented integrated technology driven solutions to enhance the efficiency and effectiveness of healthcare provider’s revenue generation cycle
• Led the team of technical, functional consultants, BAs and DBAs.
• Worked for over 15 clients like Mercy Hospitals, Team Health, Lab Corp, Hennepin County Medical Center, Jackson Memorial Hospital, Health South Hospitals, Evanston, Lenox Hills Hospitals, Holy Cross Hospitals
• Functioned as a key interface between business users / senior management in defining IT solution based on business needs.
• Managed all aspects of projects throughout the development project life cycle including project scope, schedule, resources, quality, costs, changes, issues and risks.
• Claims management System - Developed and implemented to manage client’s accounts receivables and to point out useful trends in the lifetime of the accounts.
• Denials Management System - Developed and implemented to facilitate claim denial process and better communication across the organization.
• Request Tracking System - Process automation to resolve issues on claims that require client intervention. Customized versions of Request Tracking System have been developed and implemented for various clients.
• Two Way EDI Interfaces with Client Systems - Developed and implemented various interfaces to automate different processes in order to improve productivity and quality