SUMMARY:

• Dynamic result oriented IT professional with 15 years of experience in consulting, testing excellence, Business Analyst and Techno functional consultant with a proven record of achievements and accolades from Client and Organization and 9 years of experience at onsite location (USA and UK)
• Senior Project Management, Techno Functional consultant and Certified Scrum Master and Certified ITIL V3 with multi - industry experience across complex, large-scale IT and business programs/projects
• Instrumental in creating Continuous Improvement (CI) Dashboard, Best practice colloquium and CI Case study templates in driving CI forum towards Client cost optimization
• Providing business solutions to client-client by understanding the requirements and managing the team effectively that involved in requirement-Technical-QA - UAT - Deployment stages
• Highly skilled in creating and designing new products to deliver value-added services to customers in the field of IT, and collaborating with business partners to sustain healthy relations
• Possess competency skills in - Client relationship, Testing methodologies, Automation Framework implementation, Leadership and Confidential .
• Possess competency skills in - Test Management Tools in both Commercial and Freeware.
• Proven ability in providing leadership and developing business strategies and solution for clients.
• Proven technical expertise in providing technical leadership to development team and ability to evaluate complex project risks and issues.
• Should have experience in delivering large projects on DotNet / Java.
• Facilitate account growth through account mining, relationship management, Quality and on time delivery.
• Risk identification and mitigation planning
• Proven experience in Project transitioning, program planning, execution, tracking and monitoring.
• Experienced in managing delivery of large project with end to end responsibility
• Ensure and improve project profitability and utilization
• Review Project Metrics/ SLAs and their achievement and take corrective action if required
• Proven ability in implementing Process, methodology, tools, estimation techniques
• Timely billing in line with payment milestones
• Should have excellent client facing and relationship building skills.
• Ensure high employee passion index
• Identify resource skill gaps and training needs
• Responsible for customer satisfaction, delivery quality
• Presented an article titled “Current Business Developments in Retail Market using Cloud based technologies” in a one day National Conference on “Recent Trends in Marketing - Opportunities and challenges” organized at the National Institute of Technology, Thiruchirapally, and Tamilnadu, India on 26th of Feb 2013.
• Presented an article titled “Latest development issues in Cloud Computing - An Indian Perspective” in a one day International Conference on “Changes, Challenges and Strategic reforms in management” organized at the Mohamed Sathak College of arts and science, Chennai, Tamilnadu, India on 26th of Feb 2013.
• Participated in a workshop titled “Recent Trends in E-Commerce Technologies” in one day International workshop on “Designing Curriculum for E-Business” organized at the Mother Teresa Women’s University, Kodaikanal, Tamilnadu, India.
• Attended the one day programme on “Cloud Computing, Data Warehousing & Data Mining” organized by Panimalar Institute of Technology, Chennai, Tamilnadu, India.
• Published an article titled “Current Business Developments in Retail Market using Cloud based technologies” in an edited volume book title Marketing Dynamics published by Aruna Publications with ISBN No. 9.
• Published as article titled “Latest development issues in Cloud Computing - An Indian Perspective” in an edited volume book title “ Changes, Challenges and Strategic reforms in management” Published by Mohamed Sathak Trust with ISBN No. 6248 0 8.

TECHNICAL SKILLS:

Operating Systems: Windows 98/2000/XP, Linux,Vista,Solaris,HP Unix and AIX

Test Automation Tools: Win Runner, Test Partner, QTP, RFT, RPT,QA Load,TFS,SOAP-UI,UFT

Version Control Tools: Visual SourceSafe, Rational Clear Case, SharePoint, Quality Center,TFS

Programming Languages: JavaScript, VBScript, Basics of HTML, Basics of .NET

Test Management Tools: Bugzilla, Test Director, Quality Center, HP ALM Rational Clear Quest, FS, HP ALM, Testopia, RQM, Rational Jazz tools ( RTC, RRC, RQM, CLM) TestLink, star team, Jira, Zephier and QMetry

Database: SQL Server, MS Access, Oracle,Informix,MySQL and Sybase

Other Concepts: Knowledge on Data Warehousing concepts

Other tools: Informatica, Datastage, Cognos, Load Runner and SAP BW

PROFESSIONAL EXPERIENCE:

Project Manager /Delivery Management Engagement

Confidential

• Responsible of taking complete delivery ownership of multiple projects at the same time.
• Accountable for the Service Delivery for projects under taken from onsite delivery team
• Established process for defining project team participants. Managed and oversee the operations of assigned projects, including setting milestones, reviewing progress, reporting status, re-allocating resources, and resolving conflicts.
• Ensured deliverables/milestones in project plans are achieved within cost, schedule, scope, quality and delivery
• Manage client relationship, build trust and be accountable for all aspects of service delivery and quality to the customer. Compliance to contracts (no contractual breaches), pro-actively ensured processes are implemented to minimize scope creep.
• Ensure service is provided and SLA's are achieved; develop SIP/corrective action plans/continuous improvement to address issue
• Detailed knowledge and experience with recognized project management methodology and SEI Capability Maturity Model (CMM)/SEI Capability Maturity Model Integrated (CMMI)

Confidential

Resource management / Cost management

• Motivated and guided different teams at Offshore / Onsite engaged with multiple vendors to achieve the stretch goals
• Responsible for maintaining high employee satisfaction and employee morale
• Provided assistance / mentorship to managers and team members to ensure stated project activities and objectives are successfully accomplished
• Recognize their efforts and award them by recommending to the HR and senior management folks
• Responsible for team's capability development (technical training and certification)
• Continuously monitor and review the performance of Team leaders and other reporting staff.
• Provide an open communication path to sensitize the senior management about the voice of your team

Confidential

Pre-sales / Customer relationship

• Involved in the process of client engagements expansion in approaching different group heads for projects representing the client itself
• Identified opportunities on customer’s day-to-day challenges and converted the same to business deals
• Work closely with Finance pre-sales head and work closely with regional sales head on getting new clients on the same section
• Provided support for proposal response for large project/program using multiple service lines

Confidential

Lead

• Demonstrated to client about teams’ cost savings case studies and obtained their acknowledgement to implement the same.
• Implemented the CRAFT framework for many clients
• Lead the team in building an Interface to extract the data from QC into Excel.

Confidential

Engagement/Portfolio Support

• Project Management report - Effective planning and submission of report by collating and periodic reviews with Senior Management of Banking, Finance, Insurance domain
• Conducted Causal analysis and effective implementation of outcome of the reports
• Architect in implementing Automation center of Excellence practices for testing projects
• Submitted multiple White Papers on Cloud Computing.
• Encouraged the team to participate in Organizational contests by leading, reviewing and mentoring

Practice Support

• Support to Pre-Sales team with domain/service line delivery inputs
• Contributed to Proposals with case studies, estimation and success stories.
• Presented an approach document on Test Management Tools Implementation and Migration.

Trainer

• Conducted training on many test management,automation,performance tools like HP ALM, QC, RQM, RFT, QTP, RPT, TestPartner, Spira, QMetry functionality Training program for leads and Managers
• Conducted Project Management training to Associate Managers and Peer Managers
• Testing Life cycle - Trained and conducted workshop across projects and engagements .

Team Player

• Mentored Peers and Sub ordinates (300 resources) on Project management, SDLC and Testing skills
• Mentored Fresher’s on Organization policies and Data security
• Conducted Confidential programs within portfolio
• Innovated a new meditation model to remove stress and enhance concentration