Senior Manager Resume
5.00/5 (Submit Your Rating)
SUMMARY:
- Responsible for Confidential department with ownership of the administration of 200 union contracts, federal and state wage and hour laws, payroll hours to gross rules, contract knowledge base, including The Paymaster, and help desk to answer pay rules and contractual interpretations for the largest provider of Entertainment and Media Services.
- 19 years of project management, functional and technical experience in Payroll and HRIS/IT operations and professional services across industries, covering: complex union payrolls, entertainment production payroll hours to gross rules and residuals, sick leave compliance, large - scale implementations, auditing, Q/A, UAT, compliance, data conversion, change management, training, and process improvement.
TECHNICAL SKILLS:
SAP HCM with Payroll: ADP Tax SAP Financials
PeopleSoft HRMS: Workforce Administration, Benefits, Payroll for NA PeopleSoft Payroll Interface to ADP
ADP Enterprise HR Payroll: ADP Pay Force ADP AutoPay,Salesforce CRM, Confluence, Jira, Infor Workbrain Time and Attendance, HP Quality Center, Oracle UPK, SQL/SQRW
PROFESSIONAL EXPERIENCE:
Senior Manager
Confidential
Responsibilities:- Created new department of seasoned payroll and contract experts to provide solutions to support over 1,000 payroll users and 600,000 W2 employees with the administration of union labor contracts, federal and state wage and hour laws, and hours to gross pay rules to support clients in the entertainment production industry
- Responsible for senior contract analysts who summarize and answer contract interpretation questions for payroll operations, client services, software development teams, administer contract management system with pay rules and scale rate wages for all union jobs, author the content of The Paymaster, create knowledge articles on pay practices and sick leave compliance, conduct UAT and configure all hours to gross rules for payroll systems, conduct client training on contracts and payroll practices
- Manage team of internal auditors who provide full audit services to all clients as each production is audited by the pension plans and guilds
- Salesforce CRM department champion for enterprise case management and integration for company’s knowledge management
Director
Confidential
Responsibilities:- Responsible for program and change management of all payroll-impacting projects with focus on quality and customer support
- Created new team to improve the quality and productivity of payroll operations, manage all payroll-related projects, test and approve all SAP HCM configurations to support 160 union contracts and 120,000 W2’s per year
- Implemented sick leave programs for accruals and granted PTO
- Ownership of the SAP/ADP wage type mappings for GL; provided priority assistance to Confidential to resolve posting errors and exceptions
- Confidential and GL system responsibility for FI mapping tables and GL error resolutions
- Managed wage type governance council which approved all wage type configuration and development for SAP HCM and ADP
- Responsible for test execution and strategy for all payroll and tax-related SAP/ADP break fixes, enhancements, projects requests working with IT and vendors
Director
Confidential
Responsibilities:- Responsible for daily payroll/tax operations for all union, non-exempt, corporate payroll operations using PeopleSoft and in-house systems to support over 35 unions and 70,000 W2’s annually: employee data administration, hours to gross, gross to net calculations, disbursements, tax filing, tax reporting, and account reconciliation
- Managed payroll tax reconciliation process with ADP, reviewed ticket queue on agency tracers, audited all penalty notices, reviewed all quarterly/annual tax filings
- Weekly meetings with department heads of the largest unions to communicate on issues, new policies and procedures, special schedules, etc.
- Functional owner of time and attendance system for hours to gross calculations for all non-exempt and union payrolls
- Served as Testing and Deployment lead for enterprise-wide HR/Payroll system to ensure rigor around all phases of testing, dry-runs and production deployments
Independent Consultant
Confidential
Responsibilities:- Senior Consultant for national Restaurant client to support PeopleSoft Enterprise HRMS v8.9, ESS, MSS, testing on HR/Payroll/Benefits customizations, interfaces, and enhancements, review of all drafted functional specifications
- Developed test methodology, templates, test scripts and specifications
- Established naming conventions and document storage procedures
- Conducted and approved testing and migration of all Oracle tax updates
- Implemented custom Manager Self Service, developed UPK training materials for field operations, provided training and 24/7 support for end-users
- Implemented custom PeopleSoft workflow for HR transactions
- Created audit processes to correct employee tax issues
- Senior Consultant for national Retail client responsible for implementation of PeopleSoft HRMS v9.x with Payroll Interface to ADP PayForce
- Managed payroll and tax teams during UAT and parallel testing phases
- Edited training and communications materials for end-user training via UPK
- Wrote functional specifications for PeopleSoft HRMS and ADP Payroll systems
- Created Visio process flows for all HR, Benefits and Payroll processes
- Completed HR, Benefits, Payroll table analysis and core configuration for both PeopleSoft HRMS and ADP Payroll systems
- Conducted and validated six parallel test cycles for 22,000+ employees on both PeopleSoft HRMS and ADP Payroll systems
- Project Manager for national Real Estate client upgrade of ADP Enterprise from EV3 to EV5, leading configuration, UAT and parallel testing
- Reprogrammed reports using ADP Reporting tool, implemented exempt salary plan and grades, redesigned job codes and titles
- Analyzed company tables for 10 companies as part of paygroup consolidation
- Business Integration Consultant for national Confidential client to manage global acquisition into existing ADP Payroll platforms
- Completed full table analysis and set up for new companies
- Managed payroll systems related dependencies with Oracle data conversion and ongoing internal needs, IT and third parties vendors
- Project Manager for national Confidential client to implement ADP Enterprise HRMS
- Conducted field level review of every component of employee HR and payroll data during testing phases
