Project/program Manager Resume
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Detroit, MI
PROFESSIONAL SUMMARY:
- Executed global SAP order to cash (O2C) projects from order management to Accounts Receivable for large size HP manufacturing customers including General Motors, Reichhold, Affinia, Agilent and Meggitt
- Project Accounting SAP application support & portfolio management in the areas of short comes, and monitoring service leakage in recognition of value by analyzing value delivered & value realized
- Program Governance in business optimization projects managing strategy and standards to simplify the process of deployments and connecting Business owners from manufacturing to adhere new functionalities
- Conducted workshop for stakeholders in AMS, EMEA and ASIA regions to understand the scope & IT application landscape to establish better business delivery and technology adoption for underlying applications
- Managed HP profit recovery group for Government & Public Sector omni - channel partners and brand distributors by analyzing reports of vendor performance, contract compliance, asset recovery, and margin audits.
- HP divestiture IMO process GBS team member for HPQ & HPE account validation in Software applications, shadow reconcile transfers, month end validation and update landscape risks, status & milestone
- Project/Program Manager for various large scale web applications, including PeopleSoft and Mainframe deployment using project management methodologies and iterative application development lifecycle
EXPERIENCE:
ConfidentialProject/Program Manager
Detroit, MI
Responsibilities:- Led SAP migration project including Procurement, PO, and Finance and BW data for many customers and implemented modules in 25 countries. Centralized few process to save time & money.
- Managed to get accurate multichannel information on pricing, customers & contracts in real time - to help to hit sales targets and delivery KPIs
- Facilitated alignment between Delivery and Service Line in structuring the Storage Offering and built applicable Sales Configuration packages in Compass. This breakthrough enables Sales to quickly and consistently configure Storage packages to meet customer needs and is expected to significantly increase the sale of Storage packages.
- Delivered and implemented Labor Time Tracking to 98% of ES employees and contractors which gives Account and Delivery leaders visibility into labor costs and alignment to revenue.
- Deployed Cross Charge Visibility reports which allows accounts to see the approximate cross charge aggregated at multiple levels: Client, Service Line, MRU, individual, etc.
- In collaboration with ABS defined and published the Project Accounting WBS Standards to support the Accelerated Project Accounting initiative.
- Reduced Market Offerings and Segment mappings resulting in a portfolio view of revenue for current ES market segments.
- Worked with SMEs and Stakeholders to improve operational efficiency by controlling goods movement, Billing & AR controls and warehouse operations from in-bound activities to order fulfillment
- Led GM and GMAC Web development team of 40+ off-shore members and implemented many applications through SDP processes and delivered projects ahead of time
Technical:
- SAP O2C process including Supply Chain integration, PO Validation, Master Data Migration strategy, Contract Master & WBS validation and alignment to client billing cycles for various counties/currencies.
- Tested BW/HANA portal and Cloud based Business Objects Pilot to demonstrate performance improvements and expanded reporting functionality
- SAP instances consolidation - EDS & HP process streamline and removal of unwanted instances in the area of AMS & EMEA regions. Produced Business Intelligence reports for audit processing.
- Automated employee timesheet for fixed & variable price projects and postings to GL accounts
- Implemented Change controls for customization and continuous monitoring of risks throughout the project
- SAP GRC module roles & responsibility assignments for stakeholders and employees across globe
- SAP Solution Manager 7.2 roadmap with HP Service Manager integration for Change Management, Release Management and SAP Business process interface monitoring
- GM GPSC module using WebLogic 9/10, J2EE architecture with Oracle database. Managed conversion of data from various GM branches & consolidating application to common suite
- HP Asset manager & DDMI tool to report all GM assets in terms of IT assets and produced analytical reports to save software and hardware costs
Project Manager
Troy, MI
Responsibilities:
- Responsible for Syntel Corporate IT department for AR/AP, Travel & Expenses, Sales Forecast, Timesheet, Billing, Skills database and integrating PeopleSoft HR system.
- Responsible for managing projects for HCA includes PeopleSoft development, data conversion and version upgrade projects for modules HRM, Finance and Asset management modules.
- Extensively worked on maintenance and support efforts for GMAC with internal and external user groups in accordance with business and IS&S priorities.
- Managed Syntel Corporate IT for Americas and Europe. Successfully implemented intranet system for Travel and Expense modules, B2B concepts for employee billing, skills and integration of PeopleSoft
- Led GMAC Standard Financial Tools Projects for USA & Canada to re-write applications for Americas using SDP21 deliverables as well as sustained these applications for Syntel
- Monitor monthly SLA for sustaining activities including proactive monitoring of application availability, response time, and other operational attributes against compliance to service level agreements
- Managed HCA, PeopleSoft implementation and upgrade projects including development, customization, sustain PeopleSoft Support activities & Ticket / Issues management to maintain Syntel SLAs
Technical:
- PeopleSoft 6.5/7.5/8 versions including People Code, SQR, App Engine, People Tool and Crystal reports and integrated with Healthcare Asset Management system for Financial Accounting
- PeopleSoft Application Upgrade through PS Upgrade Assistant and PS 8.x internet architecture for Finance/Assets including Tuxedo middleware updates and Web enable components
- PS tree manager update for node ranges and reorganize tree manager. Mediated between Application Development & Upgrade team from v7.0 to v8.3 and closely worked on Fit-Gap analysis & data migration
- Responsible for successful migration from Sun Solaris / J2EE environment to the HP-Unix operating system, WebLogic version upgrade and Oracle Database Consolidation projects for GMAC
- Extensively worked on IBM mainframe using CICS, DB2, VSAM, and IDMS/IMS DB using COBOL, TSO/ISPF, XPEDITOR, SDF, IBM debug-tool, ENDEVOUR, and interest
