Operations Lead Resume
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Houston, TX
SUMMARY:
- Dedicated IT Agile certified professional with expertise in Microsoft, Azure technologies, cloud computing with focus on technical delivery management.
- 18+ years of experience in .Net development, Application Architecture and Project management with focus on IT with project management, technical project delivery, business analysis, team management, Change management, Problem management, interviewing technical candidates, onboarding, collaborating across multiple teams, stakeholders and across geographical boundaries.
- Earned a reputation for on time implementation of complex projects within tight deadlines.
- Characterized as possessing a clear focus on Applications Delivery.
TECHNICAL SKILLS:
- Agile
- Scrum
- Complex SQL
- PL/SQL
- Waterfall model
- Performance Tuning
- .Net
- C#
- VB.Net
- SQL reports
- BizTalk
- TIBCO
- Dev Ops
- GITS
- Azure
- Oracle 11g
- ITIL
- SOAP
- Web Services
- SOA
- TFS
- SerenaPVCS
- Business Workflows
- Portfolio management
- Vendor management
- MQ Series
- BRM
- Application Rationalization
- Octopus
- GITS
- Javascript
- WebAPI
- REST
- JSON
- MSMQ
- JQuery.
PROFESSIONAL EXPERIENCE:
Confidential, Houston, TX
Operations Lead
Responsibilities:
- Managed the development, maintenance and 24x7 support of custom in - house transactional systems servicing 2500+ users. Led seventeen team members with annual budgets up to $2 million.
- Responsibilities included working with a team of international leaders to define and implement IT organizational strategies, roadmaps, policies and procedures, and budgets. Managed multiple project teams simultaneous with operations staff to support immediate business needs and long term corporate strategies.
- Worked with IT leaders developing technical plans, IT vision and issue resolutions.
- Built relationships and created synergies across the team in alignment with organizational goals making possible cost effective and innovative shared solutions were delivered.
- Orchestrated new IT standards and methodologies for development, upgrades, operations of technical systems and transitions to production namely Azure development, cloud computing, application rationalization/retirement and DevOps.
- Created Change Management, Problem management and Release Management controls. Managed critical software operations. Spearheaded enterprise projects using Agile and daily Scrum meetings.
- Assess technology and creatively apply technology-based solutions to business strategies.
- Manage vendor relationships; track deliverables; maintain timelines and execute within budget.
- Successful management of resource tracking for multiple digital campaigns and projects.
- Forecast, track and manage project budgets, POs and invoices A great appreciation of human-computer interaction and understanding how User Experience/UI directly impacts business.
- Hands on management experience to sets clear benchmarks and directives for the IT team Have experience in large scale enterprise software design and development and integration.
- Excellent business acumen, including a great understanding of the retail energy business, and a general understanding of the energy sector as a whole.
- Extensive experience in the web technology. Agile Coach with product manager and Scrum Master Roles.
Confidential, Houston, Texas
Consultant Microsoft technologies
Responsibilities:- Development of the SAP interface module using VB.net Winforms Viper framework (proprietary .net framework) for front-end and C# .net for the business module and Syncfusion grid for display. nhibernate was used to et the data from the database using Criteria expressions.
- Application Support, enhancements, Low level design, Unit testing using nUnit, Integration testing. Was highly commended as a fast learner and good technical resource.
Confidential, Birmingham AL
Consultant Microsoft technologies
Responsibilities:- Maintenance and support of Powerimage is a GUI based system that creates and executes the workflow on a particular document using C++, VC++, ATL-COM.
Confidential
Technical Architect /PA
Responsibilities:- As lead onsite PA managed onsite offshore model for offshore development center for requirements gathering from business users to the team.
- Lead Requirements Analysis, Development and Deployment of multiple IT projects, worked as technical architect, using Microsoft technologies including BizTalk and and Broadbeam ExpressQ.
Confidential
Team Lead - Engineering team
Responsibilities:- Pioneered the Documentum Desktop contract to HCL. Subsequently, created and setup the technical team from ground up to set up the offshore engineering center.
- Team expansion by interviewing the prospective candidates for the team and client facing interviews, onsite coordinator for offshore development center, represent team in steering committee for future patches and product release, Maintenance of Virtual document Editor, Workflow Manager, Documentum Desktop using VC++ mfc, ATL-COM
