SUMMARY:

• 11+ years of experience as Scrum master Project Manager in diverse domains
• Certified Project Management (PMP), SAFe Agilist (SA), Certified Scrum Professional (CSP) and Certified Scrum Master (CSM)
• F acilitate sprint ceremonies including release planning, liaison between business and IT teams
• Coach and guide the team during Agile Transformation using SAFe, and Scrum methods
• Help team to remove internal and external roadblocks; Manage dependencies and Risks
• CI/CD processes, ATDD, TDD
• Work with product management to set release plans and prioritize scope
• Manage Confluence and Sharepoint tools to manipulate artifacts
• Create status reports and progress reports; Maintain relevant metrics across multiple teams
• Ensure consistent processes in SAFe implementation across programs
• Foster better communication between disciplines in offshore - onshore model
• Ability to manage and guide cross-functional offshore team
• Facilitating discussion, decision making, and conflict resolution
• Facilitate to define Definition Of Done (DOD), Team Agreements, and Continuous Improvements
• Coordinate with Executives to maintain metrics

TECHNICAL SKILLS:

Business Analysis: Requirement Analysis, Data Flow Diagrams, Risk Analysis, Function decomposition, Gap Analysis, Prototyping, PRD

Programming: Advanced SQL, C, C++, Java, Perl, Shell Scripting, Flex, VB, HTML

Software Packages/ Processes Model Tools: MS Office Suite, MS Project, MS Visio, Rally, Jira, Sharepoint, Confluence, Jenkins, Cucumber, Selenium

Data Bases: Sybase, Oracle

Operating Systems: UNIX, Windows, Linux

Methodologies: SAFe, Scrum, Kanban, Waterfall

Domains: CRM, Telecom, CMS, Data warehouse, Healthcare, and Operating system and utilities

WORK EXPERIENCE:

Confidential, California

Scrum Master, Project Manager

• Manage two scrum teams, facilitate sprint ceremonies, and scrum of scrums
• Interact with 33 different Agile Release Trains (ART) to identify and resolve dependencies in SAFe environment
• Successfully coached teams during Agile Transformation
• Collaborate with senior management and functional managers to plan business and technology initiatives
• Promote team self-organization, ATDD, and TDD
• Identify and address project issues, dependencies and manage project risk
• Ensure cross-team coordination
• Coordinate with business team to provide required clarification and details to scrum team
• Communicate vision, goals, and backlog content to the scrum team members
• Drive visibility with dashboard reporting and metrics
• Utilize Rally tool to manage user stories and tasks
• Manage artifacts in sharepoint
• Establish and manage schedule and generate reports for senior management
• Help to define user stories, workflow and prioritize stories in Rally
• Capture risks, assumptions, and action plan during elaboration session
• Coordinate offshore team

Confidential, North Carolina

Scrum Master, Project Manager

• Coach team members on SAFe techniques to have consistency across Portfolio with 6 Release Trains
• Facilitate daily stand-up, sprint planning, backlog grooming, and the sprint review
• Maintain relevant metrics that help the team see how they are doing
• Coach and mentor other scrum masters in our product team
• Ensure processes are consistent across the teams
• Liaise between the developers and User Experience/Visual Designers
• Foster better communication between the disciplines
• Utilize Rally tool to manage user stories and tasks
• Maintain internal tracking sheet to address technical issues
• Drive ATDD, TDD processes
• Drive cross application dependency meetings
• Coordinate offshore team

Confidential, San Ramon, California

Scrum Master, Project Manager

• Manage agile software development teams
• Help teams to transition from Waterfall to Agile
• Work with product management to set release plans and prioritize scope
• Support the product manager to develop future product roadmap and drive improvements to product vision
• Coordinate as needed with project management team
• Create and maintain dashboards and reports
• Requirements gathering, define user stories, workflow and prioritize across multiple domains in Jira
• Estimated projects across different business verticals
• Handled multiple projects with multi-billion stakes
• Created multiple templates for business process management, PRD, and use-case diagrams.
• Organized business architect group artifacts in confluence
• Involved in partner organizational discussion to evaluate product scope
• Product evangelist providing initial contact and product overview to customers

Confidential, Santa Clara, California

Intern

• Facilitate scrum meetings
• Successfully helped teams during Agile transformation in offshore-onshore model
• Facilitate Release retrospective and cross team retrospectives
• Identify and address project issues, dependencies and manage project risk
• Represent the team at scrum of scrums meeting to report progress
• Interact with product owners and other scrum masters actively to manage the product backlog and team boards
• Remove obstacles and manage risks to enable team efficiency and effectiveness
• Track and measure progress as well as proactively mitigate risk
• Lead and document improvements to processes and reporting metrics
• Coordinate troubleshooting and resolution of production issues

Confidential

Business Analyst

• Expertise with business requirement document (BRD), functional requirement document (FRD), unified modeling language (UML), gap analysis, process modeling and tracking issues in Jira
• Experience in report generation using SQL
• Utilized data mining effectively to understand customer data
• Proposed and created data model to technical team including history data
• Utilized flex to create front end GUI for web analytics
• Designed and assisted in development of internal WIKI
• Collaborated in problem solving and decision making with customers from countries worldwide using agile methodology (Kanban); professionally certified.
• Interacted with marketing team, worldwide; defined product specifications using customer requirements
• Over 5 years of data warehouse experience with SQL server, Unix, Sybase and Toad.
• Interfaced between marketing team and technical team to address business as well as technical issues

Confidential

Software Engineer

• Design/develop flavor of UNIX operating system
• Analyze customer requirements and prepare detailed technical specifications
• Designed Linux diagnostics tool
• Worked with UNIX data servers extensively
• Debugged UNIX kernel level issues
• Provided customer support to solve critical issues
• Involved in coding/development and testing of kernel tools