PROFESSIONAL SUMMARY:

• Accomplished, experienced and energetic Project Manager with a solid history of achievements in Information Technology. A motivated leader with strong organizational and prioritization abilities.
• An innovative professional with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs.
• Managed portfolio of projects with cross - functional and cross-division teams within national matrix organization of rocket scientists using a service-focused, easy-to-do-business-with and biased-for-action attitude to produce results.
• A solutions-driven project manager with systems analysis expertise in requirements, design, development, implementation; quality assurance, training, and deployment communication plans to ensure smooth transitions to new or updated solutions.
• Recognized for master knowledge of HR Systems and critical role in developing key systems and automating processes for HR and Accounting customers.
• Analysis, documentation, cost and budget management
• Project Development Life Cycle (Agile-Scrum, Waterfall)
• SAP Human Resources modules
• Ultimate Software
• Time Management
• Customer Requirements & Service
• Hardware/Software Integration
• Vendor Management
• Processes improvement
• Ability to multi-task
• Risk Management
• Software Testing & integration
• Commitment to quality and control
• Resource & schedule planning
• Critical thinking
• Software training
• Strategic planning
• Troubleshooting
• Customer focus
• Cross training
• Complex problem solving
• Detail & Result oriented
• Negotiation skills
• Excellent verbal & written skills
• Teaching experience at Woodbury University (Computer Technology and Programming Languages)

TECHNICAL SKILLS:

• Ultimate Software
• Microsoft Project, Microsoft Office
• Microsoft SharePoint, Visual Basic, Active Server Page (ASP / ASPX), HTML, VISIO 2007
• Microsoft Access, and .NET technology
• Cognos, Business Intelligence
• Oracle SQL, SQLPLUS, Oracle DBA, Oracle Developer, SQL Navigator, and Designer
• XML, S-Designer, UML, Java Script, Java, JSP

PROFESSIONAL EXPERIENCE:

Confidential, Arcadia, CA

HRIS Analyst / Project Manager 

• Responsible for processing confidential employee information and for maintaining/ensuring integrity of employee records on API HRP System, and Performance Manager, the Human Resources systems used at Methodist Hospital
• Extracted data from relevant systems and prepared/coordinated the development of statistical summaries and reports involving employee records and payroll information
• Ensured the integrity of employee data within relevant HR-related systems.
• Assisted in the development of systems specifications, design and development from the end user perspective.
• Provided technical support to relevant work areas, including updating and maintaining database tables and testing HR system/application upgrades
• Served as Human Resources liaison to Information Technology and Payroll
• Analyzed current and future systems and processes. Recommended changes to HR Management
• Developed new reports and provided training on how to pull/extract reports once created
• Completed monthly and quarterly turnover reports and advocacy reports
• Responsible for annual reporting of demographic information of all hospital employees to EEOC
• Developed system to track employee annual performance merit planning. Imported employee-specific weighted performance scores from HealthcareSource/Performance Manager into this system to calculate merit increase and new rate to be uploaded into API system
• Researched effective technologies that improve the bottom line and created reports for upper management comparing different system enhancements

Confidential, Pasadena, CA

HRIS Systems Analyst

• Served as the point-person in the transition of HR and Payroll systems, collecting business requirements, reviewing request for proposal (RFP), and participating in selecting the appropriate vendors.
• Directed the implementation of Ultimate Software’s (Software as a Service - SAAS) core HR and Payroll systems and provided delivery status reports to stake holders.
• Configured the new selected SAAS system according to Inter-Con requirements, wrote protocols for system access, in charge of system security, updated graphics per new system, and completed business regulations.
• Oversaw migration of data from old to new system, updating as needed per new requirements.
• Configured and implemented UltiPro Time and attendance module, and managed a diverse team for evaluation/analysis of the module to meet organization’s business requirements
• As a system administrator, led parallel testing trials and auditing of data to ensure compatibility within the bounds of the newly implemented system, before total system rollout.
• Improved and automated existing HR and payroll processes and created new ones to streamline company activities, saving a great amount of time and over 100 thousand dollars a year.
• Developed different reports for various functional areas within the company using Business Intelligence, vital for the continuation of daily business function.
• Developed reports in Taleo software for the tracking of applicants for job openings and onboarding of newly hired employees.
• Supported new HR Management Systems upgrades and patches via testing to ensure system coherence.
• Maintained HR Information Systems, troubleshooting difficulties faced both on-site and in the field.
• Served as main technical point-of-contact for assigned functional areas, including Payroll, Operations, Contracts, and Human Resources.
• Implemented employee self-service system, enabling such things as Inter-Con employees’ access to personal information for purposes of updating as well as providing the ability for employees to access pay stubs.
• Managed numerous vendors who worked in compliance areas for Inter-Con such as Affordable Care Act (ACA), Affirmative Action Plan (AAP), Veteran Protection Act, EEO, Workers Comp.

Confidential, West Los Angeles, CA

System Analyst/Project Coordinator 

• Conferred with clients regarding the nature of information processing or computational needs a computer program needs to address.
• Supported the CRM environment by ensuring data interfaces were optimized to meet the data needs of the business.
• Responsible for coordination, accurate status reporting and logistics management of project-oriented work efforts.
• Reviewed project plans to plan and coordinate project activity.
• Reason for departure: completion of contract.

Confidential, Chatsworth, CA

Business Systems Project Lead / Analyst

• Worked closely and managed relationships with decision makers, team members, stakeholders, Subject Matter Experts (SME), PMO, vendors and suppliers, clients and users to leverage each participant’s skill, talent and knowledge to create effective solutions .
• Led development and implementation of Rocketdyne inclusive intranet home page by conducting full SDLC methodology from requirements gathering to user acceptance tests and implementation; ensuring all customer requirements were met and project was delivered on time.
• Monitored the projects health and delivered status reports to stakeholders and executives for budgeting, planning purposes, and project progress.
• Facilitated the scrum process such as sprint planning meeting, daily scrum meeting, and Sprint review during agile software development of Material Estimating system. Captured and managed project risks and issues, developed and executed risk mitigation/contingency plans which resulted in completing the system in time for a critical proposal worth $1B.
• Led multiple new systems ranging from $350K-$900K and oversee 6 - 10 person project teams
• Directed a team of evaluators and led implementation of SAP time tracking module
• Spearheaded an initiative that replaced SAP manual data entry and saved the company $70K/yr.
• Solicited, analyzed, and defined functional and non-functional requirements using Business Process Modeling and Notation (BPMN), Use-Case methodology, process flows and data flow diagramming.
• Documented requirements, design, test cases, processes and training documents for all applications and for the end users.
• Responsible for creation and maintenance of systems SharePoint sites for teams collaboration.
• Provided leadership, and guidance to IT development team to ensure on-time, on-budget, and on-scope implementation of projects such as automation of audit process for transferred employees access to departmental systems. A concept that was adopted by other departments and saved the company $85K annually.
• Assumed responsibility to lead Application compliance team, responsible for auditing according to identified control rules and set frequency, monitoring and communicating all compliance action items for all IT Systems risk areas.
• Responsible for creating test cases, integrated testing, and review of test results to ensure compliance to requirements. Participated in user acceptance testing (UAT).
• Proficient with SQL, SQLPLUS. Created queries and reports in data-heavy Oracle enterprise systems to track and analyze system costs using Business Object web based tool “Webi”.