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Sr Project Manager Resume

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SUMMARY:

  • Over 10 years of experience in people management and project management in the High - Tech Industry. Strengths include
  • 10+ years of extensive customer service and delivery
  • Leadership, supervisor and management skills
  • Attention to detail and dependable
  • Excellent work ethics, flexible and adaptable, work well with others
  • Effective communicator, focused and a great multi-tasker
  • Create reporting tools utilizing Excel and Sharepoint

PROFESSIONAL EXPERIENCE:

Sr Project manager

Confidential

Responsibilities:
  • Responsible for ensuring project objectives are met utilizing traditional and Agile based project management techniques.
  • Assisted with defining scope and initiating projects.
  • Led a team of project managers and coordinators to execute projects and work directly with Stakeholders to ensure projects meet objectives.
  • Work with resources across the United States to meet project objectives.

Enterprise district manager

Confidential

Responsibilities:
  • Responsible for leading a team of Level 1 and 2 Helpdesk agents and delivering outstanding Customer Service by meeting agreed Service Level Objectives.
  • Lead a team of Field Technicians with the responsibility of performing onsite hardware break/fix activities on Enterprise level servers.

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