SUMMARY:

• Coordinated, and promoted the anatomical materials donation program.
• Serve as a point of contact for training policies and procedures, schedules, and professional development requirements for administrative matters .
• Schedule training classes to include guest speakers and subject experts using Outlook.
• Develop reports and presentations using Excel, PowerPoint and Word for team reporting.
• Provide technical assistance and direct support to management staff.
• Assist in the design and distribution of training communications and reports
• Served as a point of contact for customers, partners, and internal clients on all anatomical matters.
• Administered procedures for scheduling transportation, logistics, shipping and filing vital statistical documents with state and local agencies.
• Served as a liaison with deans and executive staff to convey and expedite policies, faculty procedures, schedules, and professional development requirements for administrative matters .
• Coordinated dean’s calendar appointments using Outlook and various software
• Developed reports and presentations using Excel, PowerPoint and Word for executive and committee reporting.
• Created standard procedures to improve quarterly hiring processes for faculty, staff and student interns.
• Managed day - to-day operations assisting program directors by scheduling, hiring, onboarding and training of part-time faculty
• Monitored operation budgets for five programs including workshops, travel and equipment based on limited funding, while maximizing resources and minimizing costs.
• Reconciled training and related budgets, charge expenses, inventories, invoices with spreadsheets and Cognos reporting.
• Managed course evaluations and testing material processes; partnered with subject matter experts to provide support and update content materials.

TECHNICAL SKILLS:

• MS Office 2013 Suite Proficient in Word, Outlook, Excel, and PowerPoint
• Human Performance Technology (HPT) 
• Education Program & Product Evaluation 
• Needs Assessment
• Microsoft Project 2016

PROFESSIONAL EXPERIENCE:

Training and Development Coordinator

Confidential, Marlboro, MD

Responsibilities:

• Serve as a point of contact for training policies and procedures, schedules, and professional development requirements for administrative matters .
• Schedule training classes to include guest speakers and subject experts using Outlook.
• Develop reports and presentations using Excel, PowerPoint and Word for team reporting.
• Provide technical assistance and direct support to management staff.
• Assist in the design and distribution of training communications and reports
• Provide training support for content production, course materials, registrations, confirmations, C.E.U. credits, class rosters, inventory supplies and course booklets, distribute course materials to students.
• Register and confirm attendance for new hires and staff approved for training and career path courses
• Facilitate training webinars and evaluations; produce materials, certificates, CEU credits and communications for staff
• Provide technical support, room logistics, and setup for training; produce course materials,
• Create training reports and procedures; update LMS course files, handouts, and presentation materials using BVS Learning Management System and Microsoft 2013 software
• Develop training, create understandable documentation and methods which result in a more efficient work environment.
• Assists Training Manager with new employee orientation for all new hires to NASAFCU
• Create inventory lists, supply orders, suggest course updates for implementation

Coordinator

Confidential, Detroit, MI

• Coordinated, and promoted the anatomical materials donation program.
• Served as a point of contact for customers, partners, and internal clients on all anatomical matters.
• Administered procedures for scheduling transportation, logistics, shipping and filing vital statistical documents with state and local agencies.
• Provided logistical support in the areas of business operations, program analysis, and administrative support for internal partners including documentation maintenance, allocating anatomical curriculum materials, managing communications, and shipping program materials.
• Compiled monthly maintenance tasks, billing, invoicing, and reporting.

Hiring/ Office Manager

Confidential, Detroit, MI

Responsibilities:

• Served as a liaison with deans and executive staff to convey and expedite policies, faculty procedures, schedules, and professional development requirements for administrative matters .
• Coordinated dean’s calendar appointments using Outlook and various software
• Developed reports and presentations using Excel, PowerPoint and Word for executive and committee reporting.
• Created standard procedures to improve quarterly hiring processes for faculty, staff and student interns.
• Developed and implemented new hiring and onboarding electronic processes for faculty and students.
• Coordinated program requirements including guest speaker travel, participant confirmations, logistical support, and production and shipping of course materials.
• Managed the logistics for college-hosted workshop deliveries, including vendors, inventory, supply purchases and payment..
• Created and distributed course content materials and course evaluations; tracked training costs and department inventories using Excel spreadsheets for professional development events.
• Setup meetings for executive committees and leadership; Distributed communications to faculty, staff, and stakeholders for upcoming workshop schedules, professional development initiatives and in-service opportunities.

Office/Hiring Manager

Confidential, Detroit, MI

• Managed day-to-day operations assisting program directors by scheduling, hiring, onboarding and training of part-time faculty
• Monitored operation budgets for five programs including workshops, travel and equipment based on limited funding, while maximizing resources and minimizing costs.
• Reconciled training and related budgets, charge expenses, inventories, invoices with spreadsheets and Cognos reporting.
• Managed course evaluations and testing material processes; partnered with subject matter experts to provide support and update content materials.
• Developed communications for staffing, training events, equipment purchases, maintenance contracts, vendor payments.
• Recommended innovative and cost effective ways to maximize efficiency and streamline processes.
• Served as the technical expert for problems and questions covering a wide variety of faculty, student employee staffing issues.
• Reported data trends and statistical reports to senior level officials and program directors as needed.
• Created bi-monthly CareGivers Newsletters including latest topics in the community, upcoming events, and staff spotlight.