SUMMARY:

• Resourceful and detailed oriented professional with proven ability of driving and leading complex projects and meeting client’s expectation. Demonstrated results leading large and small strategic teams, tactical solution implementation teams, large IT transformation programs, integration team, and full project lifecycle deployments.
• Lead highly visible complex corporate enterprise integration for diverse industries including insurance, pharmaceutical, sports, telecommunication, healthcare and financial institutions.

TECHNICAL SKILLS:

Programming: C#, JavaScript, JSON, REST (HTTP and XML), HTML5, Java, BootStrap, Web service.

Database: ORACLE, SQL Server, MongoDB, Database modeling, design, SQL.

Architecture & Infrastructure: AWS, Azure, Google, Salesforce Cloud, API Design, Tableau, Frameworks.

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

Program Manager / Scrum Master

• Managed various solution integration projects that require a platform for building and operating cloud - native applications and services that automates and integrates the concepts of DevOps, continuous delivery, microservices, and containers.
• Managed the development and design of USGA new Web base and mobile application UX design and user experience.
• Oversee the design and development of an enterprise content management cloud base system.
• Worked with the Data Warehouse team on the ETL project to migrate the data into an AWS and Azure Cloud database.
• Gather document business requirements, project scope and estimates.
• Designed and integrated various new systems such as Salesforce, TIBCO BusinessWorks, Apigee, Gigya and role management from a legacy system.
• Oversee multiple Cloud integration/migration projects across all phases of development to Azure and AWS.
• Conduct bug triage meeting with QA and development team to review bugs.
• Work with the business team in developing and deploying Tableau. Design custom analytical dashboard utilizing Tableau for various golf clubhouses around the United States.
• Conduct daily scrum meetings, Sprint planning, retrospective, Story grooming (Jira) and Sprint demo to executives to see team’s progress.

Confidential, Newark NJ

Project Manager / Scrum Master

• Lead a highly visible complex corporate enterprise integration that crossed over 7 US customer service offices.
• Played a key role as a Project Manager/Scrum Master and facilitated Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
• Responsible for defining a 3-year digital strategy solution roadmap for a Cloud and on promise architecture that maximizes on the current architecture and reduces infrastructure, software and support cost by 40%.
• Lead the technical team in rolling out a new Cloud base Enterprise Digital Asset Management (DAM) and Workflow solution for various businesses.
• Worked with various businesses to un-silo existing architecture into an enterprise architecture.
• Lead the technical team in designing and implementing a standard Enterprise Service Bus (ESB) system to communicate with internal/external systems to various Cloud base vendors APIs such as Salesforce, AssetServ and WorkFront.
• Overseen multiple Cloud integration projects across all phases of development.
• Develop status reports, cost estimates, and resource plans.
• Work with Infrastructure teams on security and compliance requirement for Confidential ’s internal/external Cloud solution.

Confidential, East Hanover, NJ

Business Analyst / Project Manager

• Monitored workflow and conduct timeline adjustments as needed.
• Collaborated with development team (Accenture) to plan project sprints.
• Coordinated with the Analytic’s team in implemented Adobe Analytics across Confidential ’ customer Web sites.
• Implemented a workflow best practice process for the development group and creative agencies in-order to increase communication and asset delivery efficiency.
• Served as a vendor manager in evaluating and reviewing proposals, SOWs, SLAs and negotiate cost.
• Developed status reports, cost estimate, and resource planning.
• Made vital decisions and drive decision-making across projects.
• Instituted a business process workflow for Accenture’s development team and the creative agency to improve asset delivery time and Web site deployment to production.

Confidential, Collegeville, PA

Senior Project Manager

• Managed resource and capacity planning for mobile application projects.
• Supported development and software quality assurance to ensure optimal progress and product stability for end users.
• Trained the outsource development team (India) members in Agile Methodology.
• Coordinated with the business group to gather requirements and manage expectations
• Instituted an agile methodology process for the overseas team (India) to reduce product development risks, and product deployment time by 40%.

Confidential, Bridgewater, NJ

Project Manager

• Conducted daily/weekly meetings with Confidential marketing team, vendors and in-house team to review action items, risks, issues, and dependencies. Monitored and reviewed SLAs.
• Conducted Backlog Refinement, Daily Scrum, Sprint Plan, Sprint Review and Sprint Retrospective Meetings.
• Developed/improved business process and reduced day-to-day incidents in the company’s call center and production e-commerce/retail Web site by 60%.
• Managed the integration/implementation of Salesforce (SFDC) Service Cloud call center application.
• Implemented customer experience improvements for the customer order Bi-flow across the Website and Mobile UI/UX flow design.
• Defined business processes and best practice.
• Provided various opportunities and ideas for organic, profitable revenue growth.
• Developed/improved business process and reduced day-to-day incidents in the company’s call center and production environment Web site by 60%.
• Provided various opportunities and ideas for organic, profitable revenue growth for additional services for Confidential projects.

Confidential, NJ

Hands on Project Manager

• Managed and maintained an on-boarding Web base application for Confidential consultant process.
• Managed the development of a Supply Chain Web/mobile based application.
• Managed and supported Microsoft Dynamics GP 10.0 Scribe integration and Websphere initiative and worked with the business in delivering new functionalities.
• Managed various Confidential Web site for distributors that focus on product sales and information.
• Developed and manage applications that specifically focus on the consumer side of data capturing and user experience.
• Designed and implemented an audit management compliance application that provides an audit lifecycle planning stage and streamlines various organizations’ audit process to decrease audit findings which provided cost saving in manpower of $300,000 per year.
• Reduced audit flags by 80% by incorporating technology to manage the procedural process.

Confidential, Bridgewater, NJ

Hands-on Project Manager

• Managed various Web base applications project life cycle in development, test, architectural design, production deployment, and support.
• Developed Webbased application to replace legacy applications and retiring legacy application and infrastructure.
• Managed projects through full life cycle project development, deployment, and support. Directed and coordinated activities of various projects to ensuring the objectives and goals were accomplished.

Confidential, New York, NY

Hands-on Project Manager

• Managed development teams in various global tier three custom Web-based applications and database for Confidential ’s:
• Managed projects, and drove the project team from start through completion.
• Customer Relationship Management operation (CRM) ($2 Million Project)
• Financial application ($500,000 Project)
• Help desk applications ($1 Million Project)
• Defined project scope, objectives, milestones and deliverables.
• Ensured business requirements are suitably defined, understood and signed off.
• Pro-actively managed project risks and issues and minimize their impact on the project

Confidential, Newark, NJ

Senior Technical Manager

• Financial clients such as Confidential located in the United States utilized the application on a daily basis.
• Financial application generated $62 million dollars a year.
• Defined project scope, objectives, milestones and deliverables.
• Ensured business requirements were suitably defined, understood and signed off.
• Increased the application revenue generated by 30%.

Confidential, New York, NY

Senior Technical Lead

• Managed, programmed, developed and deployed insurance property and casualty Internet and Intranet applications in ASP, Sybase 6.0, SQL, Perl, and Java for various Confidential departments.
• Developed life, dental and auto Insurance Application. Integrated Web based application with Confidential ’s mainframe database.
• Developed custom content management system (CMS) for various intranet Web sites.