SUMMARY:

• Over 8 years of work experience in Project Management and Business Analyst.
• Scrum Master Certified.
• Strong experience and understanding on Oracle Retail Suite, eCommerce, Magento (eCommerce), Demandware (eCommerce), Hybris (eCommerce), IBM WebSphere Suite, IBM Cognos, Tableau, Transportation and Yard Management, OMS, etc.
• Excellent knowledge of the full System/Product/Software Development Life Cycle (SDLCs).
• Experience in working independently and managing Onsite/Offshore team members, to deliver technical solution for the specified business requirements and managing customer expectations.
• Strong experience in requirements gathering (functional and non - functional), software analysis, risk and budget analysis, use case design, documentation and communication of business design on complex business requirements using methodologies such as Unified Modeling Language (UML) and Agile (Scrum and TDD).
• Experience in conducting and assisting project scrum meetings, reviews, walkthroughs, demos, trainings and presentations.
• Managing deliverables like Business Requirement Documents (BRDs), Functional Requirement Docum300ents (FRDs), Deliverables, Use cases, Test cases, process maps and various UML diagrams like Activity, Sequence and Collaboration diagrams.
• Strong expertise in managing integration projects.
• Expert in Retail Data Analysis, Strategic Planning, Cost Reduction, Quantitative Modeling, Simulation, and Operation Research.
• Strong financial and business analytics and decision making abilities.
• Experience in Data Management, including Data Modeling, Conversion and Mapping.
• Experience managing project with 25+ resources, across multiple locations & across multiple business units.
• Excellent skills in Workflow Analysis, Documentation and Requirements Management.
• Experience in supporting Program / Project managers with Project Server processes, standards and issue resolution.
• Extensive experience in developing and executing Project Plans i.e. (Microsoft Project, Clarity)
• Experience in creating status reports, executive summaries, performance analysis and dashboards.
• Strengths include strong aptitude, team management and customer relations.
• Excellent interpersonal and communication skills with strong ability to influence.
• Ability to work both independently and collaboratively.

PROFESSIONAL EXPERIENCE:

Framingham, MA

Project Manager

Responsibilities: 

• Project Coordination: Collaborate with the team of Developers, Business, Testers, Business Analysts and Operations personnel to drive the project schedule and manage day to day project tasks.
• Scope Management: Manage Requirements and maintain them with approved change requests and scope changes.
• Project Schedule Management: Develop and maintain the Project plan. Worked on Schedule management with Program manager and other Project Managers to create and manage timelines for all projects, at program level.
• Status Reporting: Communicate status report at program level and to all the stakeholders.
• Conduct daily status update meetings to inform all team members on project updates.
• Provide and execute a smooth workflow and communication between departments.
• Risk Management: Identify, Mitigate and communicate project risks and issues in timely manner and drive the project team to address those risks and issues.
• Release management: Worked on overall program’s release management and coordination.
• Compliance: Coordinated the effort to make sure the project management and documentation are in compliance with TJX guidelines.
• Requirements management: Participate in gathering and managing of the business, functional and technical requirements for various releases.
• QA and UAT support: Support the Quality Assurance team in testing and Business in User Acceptance testing.
• Resource management: Estimate, Acquire, Onboard and Manage project resources. Share regular updates on resource utilization and forecast.
• Budget Management: Closely track the project finances, and regularly communicate the various attributes of project budgets to the senior management… like Overall health, burn rate, impacts of CRs, etc.
• Stakeholder Management: Interface with client daily to identify and manage their expectations and address any issues they may have.

Technologies: Retail, RMS, RPM, SIM, MS SQL Server, IBM DB2, Oracle Multi-Dimensional database, MS Project, MS Visio, Excel, Rumba, RPAS, RDF, MainFrame, OMS, Planning, IBM WebSphere, Tableau, IBM Cognos, EDW.

Boston, MA

Project Manager

Responsibilities: 

• Strong experience in custom application development and all phases of the software development lifecycle (SDLC).
• Strong experience in account management and client relationship management.
• Created and maintained detailed up-to-date project plans and facilitate on time delivery of deliverables and milestones.
• Experience working with sales leadership and team to provide feedback, develop vendor relationships and pursue new sales opportunities.
• Strong experience in Project, Resource, Schedule, Scope and Risk management.
• Experience in planning, organizing, and executing projects of varying complexity, delivering them within specified timeframes and budgets.
• Determine the resources (time, money, licenses, etc) required to complete the projects.
• Experience developing a timelines for project completion that effectively allocates the resources to the activities.
• Experience in communicating and reviewing the project schedule with senior management and all project stakeholders that will be affected by the project activities. Also, revise the schedule based on their feedback, as required.
• Experience in gathering and documenting Requirements & Acceptance criteria, upon which the project will be evaluated at its completion.
• Strong experience in authoring Use Cases & Data Flow diagrams.
• Proactively identifying and managing risks and issues and make necessary adjustments and provide for contingencies to mitigate identified risks.
• Experience working closely with stakeholders, customers and other groups to clarify and scope requirements for product changes, and manage scope creeps.
• Strong experience in work flow & business process management.
• Experience in Data mapping and cleansing.
• Experience in defining objective measures of complex projects and experience in tracking and assessing projects based on project plans, budgets and resources.
• Worked on the following business solutions: consumer products, e-commerce, on-line customer support, knowledge management and collaboration.
• Experience in requirements gathering sessions and established task prioritization.
• Experience in managing client expectations and managed scope throughout the lifecycle of the project; constantly and consistently communicated with the client, held and lead client meetings as necessary.
• Strong experience in conducting UAT and deliverables acceptance.

Technologies: eCommerce, Magento, Hybris, Demandware, Paypal, BazaarVoice, SubscribePro, Javascript, HTML, CSS, ERP, XML, XSD, HTTP, DB2, .NET, C#, SQL, MS Project, MS Office 365, Sharepoint, Clarity PPM, MS Visio, JIRA, Confluence, GitHub, Projector, Infrastructure development, etc.

Boston, MA

Technical Delivery Manager / Project Manager

Responsibilities: 

• Experience in collaboration with business partners to create and execute sales strategy by identifying customer needs, making sales pitches and selling the appropriate implementation resources and support services.
• Gathered and documented Project Scope, functional and technical requirements by which the retail solutions would be evaluated, using interviews and document reviews along with my own subject matter expertise.
• Managed detailed integration release plan for Legacy to Oracle Retail Application migration.
• Experience in NetSuite’s Order Management and Warehouse Management modules.
• Initial development and enhancements of data flows and data mappings.
• Write system/interface specifications and requirements documentation.
• Build client relationships and manage expectations around requirements management, quality assurance and delivery.
• Remediate business process gaps by performed gap-fit analysis, determining business impact to modify business processes or customize retail solutions.
• Assisted project manager to direct and manage project development from beginning to end.
• Strong experience in system integration, component integration and testing (manual and auto).
• Experience in periodic data integrity check and data cleansing.
• Facilitated requirement and change request review sessions.
• Provide regular status updates to multiple levels of management.
• Reviews, researches and implements POS System updates and fixes.
• Have working knowledge of centralized credit authorization and settlement, in relation to Point of Sale (POS).
• Strong experience and understanding of PCI and PII standards.
• Experience in Data Migration Framework, Oracle: 9i/10G/11 on UNIX.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Extensive experience and understanding of Oracle Retail Suite.
• Experience in various oracle modules like RPM, RIB, RETLs, Cycle Inventory, SIM, RPAS, Replenishment, Data Migration, etc.
• Experience in managing a hybrid style migration to Office 365 and post go live support.
• Focus on project management through Scheduling, Scope Management and Change request analyzes.
• Involved in creating and overseeing testing plans and scripts for quality assurance.
• Identify, analyze and manage retail processing risks and issues.
• Developing and maintaining Traceability metrics, to manage requirements traceability information and track requirements status throughout the project.
• Define, monitor and report upon agreed upon Service Level Agreements.
• Participated in defect review meetings, test logging and test summary report analysis.
• Expert in Data Mapping, Migration (ETL) procedures.
• Advanced knowledge of financial and business value analysis. Performed financial analysis like profitability analysis, budget vs. actuals analysis, stream based analysis, resource management and FTE analysis.
• Worked on ELC (estimated landing cost) report development.
• Advanced ability to collect, express and manage requirements (use cases, data modeling, process modeling, context diagrams, systems diagrams, etc.).
• Advanced ability to identify and prioritize business needs.

Technologies: Oracle Retail, Oracle RMS, RPAS, RDF, EDW, Mainframe, Java, IBM Websphere, WebSphere Message Broker, WebSphere Service Registry and Repository, ITCAM (IBM Tivoli Composite Application Manager), MQFTE, XML, XSD, HTTP, DB2, .NET, C#, Apache, J2EE, DNS, SQL, MS Project, MS Office 365, Sharepoint, Clarity PPM, MS Visio, Infrastructure development, etc.

Quincy, MA

Project Manager

Responsibilities: 

• Experience in leading project teams in a collaborative environment, completing project deliverables per target timelines and requirements.
• Maintained, and monitored project budgets, directed the efficient use of resources to effectively complete projects.
• Acted as the single point of contact for business sponsor, the customer, and team members regarding Project activities.
• Experience in managing project-related activities/deliverables for project team members (offshore/onsite), by effort prioritization, identifying risks & mitigation strategies, appropriate resource allocation and forecasting project timeline.
• Provided guidance to establish design control procedures.
• Experience in facilitating design review, identify design problems and make recommendations on raw materials, components, packaging and finished product design and process, provided leadership in the project scope.
• Made sure that proper development procedures are followed, ensuring compliance with all requirements and overall enterprise architecture.
• Made sure to maintain and organize project documentation as per enterprise software development life cycle (SDLC).
• Successfully managed development and obtained approvals, for design input and design output and required documentation working with Product SMEs and solution architects.
• Adhere to all regulatory agency standards, company quality standards and corporate policies.
• Performed periodic reviews and updates to project’s financial forecast, for program level visibility.
• Execute project involving team members from various vendors and geo-locations.

Technologies: Oracle Retail, Oracle RMS, Mainframe, Retail Pricing Module, Inventory Management, SIM, JDA (shelf management), WMS, Logistics, eCommerce, EDW, Rational Requisite Pro, Documentum, Oracle Financials, Common Cost Engine, Functional Data Server, RTDS, ORIB, SQL, MS Project, Sharepoint, Clarity, etc.

Boston, MA

Business System Analyst

Responsibilities: 

• Strong experience in gathering product requirements (both technical and functional), Solution designing, validate design, create and execute QA plan, test cases and scenarios.
• Involved in the complete project lifecycle process from estimating to execution (strategy, inception, budgeting, architecture, development, quality assurance, and delivery).
• Strong experience in Schedule planning, resource management, monitoring milestones and risk analysis.
• Experience in Requirement Management, handling Enhancement requests, understanding current procedures and Business process for various change requests.
• Assisted in Requirement Management, handling Enhancement requests, understanding current procedures and Business process for various change requests.
• Participated in requirements gathering (functional and nonfunctional), quantitative analysis, risk and budget analysis, use case design, documentation and communication of business design on complex business requirements.
• Handled queries and provide functional support to Oracle Applications. Also, provide application / process subject matter expertise as needed.
• Involved in developing business process maps (and activity diagrams), functional software specifications and other documentation as required.
• Partner with the team to identify appropriate technology solutions.
• Interface with external software vendors for troubleshooting design issues and resolutions.
• Experience in conducting and assisting project meetings, reviews session, walkthroughs, demos, trainings and presentations.
• Managed various deliverables and their compliance to enterprise level SDP. For e.g. Business Requirement Documents (BRDs), Function Requirement Documents (FRDs), Use Cases, Solution/System Requirement Specifications (SRSs), Technical Requirement Documents (TRDs), Test Cases, UML Diagrams, etc.
• Participated in User Acceptance Testing (UATs), to ensure that the end solution needs the original requirements.
• Extensive experience in working with various business units involving Business users, Testers, Developers, DBAs, Subject Matter Experts (SMEs), Clients, Project Managers, etc., to ensure their work conforms to business requirements.
• Experience in management of deliverables and knowledge transfer, proposing the implementation plan, managerial oversight and control, managerial reporting mechanisms and tools to be employed management of risk mitigation.
• Technical experience in QTP, Win Runner, Load Runner, UNIX and PL/SQL, etc.

Technologies: Oracle Retail, Oracle RMS, RPM, Inventory Management, SIM, JDA (shelf management), WMS, Logistics, eCommerce, EDW, Rational Requisite Pro, Documentum, Oracle Financials, POS, Mainframe, Common Cost Engine, Functional Data Server, RTDS, ORIB, SQL, MS Project, Sharepoint, Clarity

Indianapolis IN

Project Manager

Responsibilities: 

• Experience in resource management, budget and risk analysis.
• Managed project timeline, milestones and code release.
• Working with the business stakeholders to rationalize and prioritize the business requirements.
• Experience in management of deliverables, prioritizing work effort to meet deadlines and knowledge transfer, proposing the implementation plan, managerial oversight and control, managerial reporting mechanisms and tools to be employed management of risk mitigation.
• Track key project milestones and adjust project plans and/or resources to meet customer needs and requirements
• Experience in periodic status reporting for customer, sponsor and upper management regarding status of active projects.
• Experience in managing the client relationship and expectations.
• Assisted in gathering, analyzing and documenting business processes and requirements for software systems.
• Maintained sprint based project plan and manage project backlog.
• Analyzing the impact of business requirements changes to the project.
• Facilitated review sessions with the technical resources to ensure that the system design adequately reflects the business requirements.
• Assisting with system integration planning and user acceptance testing.
• Acting as a liaison between the IT project team and the business community, facilitating team interaction as well as fostering IT-business relationships.
• Facilitation of meetings between the QA, Dev team and business stakeholders.

Technologies: Agile (Scrum), SSRS, SQL, SQL Server, TOAD, EDW, Rational Requisite Pro, Documentum, Functional Data Server, PLSQL, QTP, MS Project, MS Visio, Clarity PPM, ITIL, etc.

Menomonee Falls, WI

Project Lead / BA

Responsibilities:

• Focused on scope management while meeting customer needs, during ongoing iterations.
• Communicating with various teams and departments to keep project facts InSync and up-to-date.
• Facilitated meetings and discussions with Kohl’s business and vendors to develop new procedures/modifying existing system’s features.
• Involved in vendor selection process for TMS/YMS based on their SAAS model.
• Involved in analyzing vendor selection scorecard.
• Discussed issues during vendor demos allowing Kohls fully informed decision-making opportunity.
• Participated in Report designing (SSRS and Cognos).
• Communicating with various teams and departments to keep project facts InSync and up-to-date.
• Experience in conducting and assisting project meetings, reviews, walkthroughs, demos, trainings and presentations.
• Excellent understanding of Logistics and Supply Chain.
• Experience working using a formal, structured approach partnering with the Project Management Office (PMO)
• Involved in SWOT and GAP analysis.
• Reviewing QA scope and planning, and daily follow up on UAT and KEAT preparation.
• Provided project management support for a warehouse and quality control raw material testing transition project. Managed coordination, planning, deliverables, communication, timelines, and milestones.
• Worked in a rapid iterative development environment (using an Agile/Scrum team approach).
• Identified Use cases from the requirements and wrote Use Case Specifications.
• Experience requirement management and traceability matrix.

Technologies: Oracle Retail, Manugistics (JDA), Manhattan TMS/YMS, WMS, Logistics, EDW, CaliberRM, SharePoint, Transplace TMS/YMS, Compliance Network, Agile (Scrum), Corporate Governance, Transportation. Cognos, SSRS, SQL, TOAD, MS Project.

Network Specialist

Responsibilities:

• Analyzed business requirements to design, architect, develop and implement highly efficient, highly scalable solutions.
• Gain understanding of customer's technical infrastructure/environment, hardware and/or products.
• Setup and configure various Cisco devices like Wireless AP, LWAP, Switches, Routers, etc.
• Storng understanding on local networking concepts like DHCP, DNS confirmation, Network security, etc.
• Mentored a team of 15 engineers.
• Effectively manage priorities and communicate progress and impediments. Specially, with product enhancements and known issues.
• Working with other support groups to solve problems and enhance future products (Product Development).
• Presales support in IT recommendation and, Security and Risk Compliance for business development.
• Responsible for coordinating changes across the environment, ensuring correct procedures are followed and changes are accurately recorded scheduled and controlled (Quality Audit).
• Provided training to engineers on Technical and Customer service skills.
• Perform technical reviews and provide knowledge sharing to proactively identify and prevent issues.
• Worked closely with clients to analyze the support activities in order to best meet the business needs.

Consultant

Responsibilities:

• Identify customer needs and develop solutions.
• Assisting with account issues and management.
• Working through expediting replacement deliveries and error recovery.
• Responsibilities involved Networking and Desktop Maintenance, Routine System and Network Checks.
• Worked in high end client support with Cisco’s Switching, Routing and Wireless Domain.
• Gave Product and Soft Skills Training to Engineers.
• Network Designing and Data back up along with Cisco’s recovery solutions.
• Customer support and account management.