SUMMARY:

• Technology Manager with strongexperience in Agile/Scrum Implementation, Resource Allocation, Web Application Development, and Database Management.
• Highly skilled in the areas of Project Management, Process Development, Resource Management, Application Testing, and Technical Training.
• Credentials: PMP (Project Management Professional), CSM (Certified Scrum Master), CSPO (Certified Scrum Product Owner), MCSE (Microsoft Certified Systems Engineer)
• Extensive experience in the following development methodologies: Agile, Scrum, Test Driven Development, Water Fall, Joint Application Development, Paired Programming, Extreme Programming, and Hybrid.

TECHNICAL WORK EXPERIENCE

Scrum Master 

Possess responsibility for:

• Mentoring teams and individuals on Agile / Scrum / Lean methodologies
• Development of Agile / Scrum / Lean best practices and processes
• Scrum key activities - Backlog grooming, iteration planning, release planning, daily standup, retrospectives, and iteration demos
• Jira workflows and field customizations
• Establishing sprint velocity and KANBAN queue limits
• Sprint burndowns and KANBAN metrics for future staff augmentation and delivery forecasts
• Development of standard regression for production and non production environments

Manage:

• 13 Scrum Development teams
• Consisting of the Following key initiatives: Gateway, BaaS, Puppet, Factory, Cloud as a Service, Azure, Liberty
• Application releases across all environments
• Release cadence, naming convention, communication, scoping, CR generation, playbook generation, and closure

Assist:

• Identification and proposed resolution of project and communication improvements within the organization
• Interview and selection of additional contractors and FTE’s

Technical Project Manager / Scrum Master

Possessed chief technical responsibility for:

• Development and maintenance of the default servicing applications (ER, ERLMF, ERCP, ERBP, ER Config, HPA, Sload, Letter Generation Applications, and TIBCO)
• Introduction of the SCRUM framework in 5 dedicated development team resulting in increased market delivery and quality by adopting lean application development principles
• Resulting in an increase of team productivity of 75% within 1 year
• Reducing production defect to feature ratio from 99% to 11% within 6 months
• Development of release quality metrics

Managed:

• Federally mandated initiatives
• Application budget of 70 million annually
• Backlog grooming, iteration planning, release planning, daily standup, retrospectives, and feature driven demos
• Development of new documentation, application procedures, and design
• Project timelines, scope, and resources
• Resource identification & allocation
• 5 dedicated development teams
• Test preparation, and application release testing

Assisted:

• Identification and proposed resolution of project and communication improvements within the organization
• Interview and selection of additional contractors

Scrum Master (Contractor)

Possessed chief technical responsibility for:

• Conversion of project team from Waterfall to the Scum Framework within the Mobile Tools division
• Backlog grooming, iteration planning, release planning, daily standup, retrospectives, and iteration demos
• Implementation of Standard Operating Procedure changes within corporate and retail
• identification and resolution of processes improvements within Store Operations
• Implementation of the technology behind black Friday and Super Bowl solutions.
• Implementation of new business functions within the corporate organization and stores with anticipated project revenue of $250 Million minimum annual benefit
• 24 projects implemented with an average project lifecycle of 2 months
• 6 new customer and retail facing sites ready of market
• 4 new business transaction flows ready for market
• Project timelines, status reporting, risk, and resource management
• Ensuring successful project application and architecture security reviews and audits
• Ensuring project deliveries are within budget and established release cadence

Managed:

• Department budgets
• Resource identification & allocation
• Hiring and termination of staff

Project Manager / Scrum Master

Possessed chief technical responsibility for:

• Implementation of Agile as a center of organizational excellence by adopting the Scrum / Lean Concetps within projects
• Identification of process enhancements which reduced annual project labor by 52%
• Resource capacity planning
• Project Management Organization
• Quality Assurance Team
• Business Analyst Team
• Creation & maintenance of automated testing
• Reducing business operational costs by identifying manual processes to automate
• Identification of technology initiatives which increase efficiency and reduce cost
• Departmental security agreement levels and procedural policies

Managed:

• All project management responsibilities within the organization
• Spanish translation process of www. CaringBridge.org
• Waterfall, Agile, Scrum, and hybrid projects
• Application database with more than 700 million annual visitors
• Department and project budgets
• Project communication to 6 million registered visitors
• Web application development and testing
• Vendor selection
• Resource identification & allocation
• Hiring and termination of staff

Assisted:

• Strategic planning for the organizations 3, 5, and 10 year growth plans
• Presentation of projects to the Enterprise Resource Committee for project approval and selection
• Organization budgeting and revenue forecasting
• Defining priorities with the program steering committee and the investment review board
• Communication with the board of directors

Lead Project Manager / Lead Business Analyst (Contractor)

Managed:

• Projects involving migration of business units to remote locations for business expansion
• Resolution of technical migration issues
• Institutionalizing existing processes to other departments

Possessed chief technical responsibility for:

• All technical aspects of business process and application migration
• Identifying all key aspects of technology being migrated to remote sites
• Identifying any alternative solutions for applications which cannot be migrated
• The coordination of testing of applications during migration phases
• The coordination of infrastructure requirements for migrated applications
• Auditing clarity projects for accounting compliance issues

Product Development Manager / Senior Technical Project Manager ()

Possessed chief technical responsibility for:

• Identifying Merrill’s standard processing formats and compatible data related services
• Identifying toolsets required by the project management team
• Identifying technical resources and processes for the production floor
• Identifying technical resources and processing methods for data acquisition purposes
• Identifying and resolving loopholes in Merrill’s processing capabilities

Managed:

• A team of four project managers responsible for projects in excess of one billion dollars each
• A data acquisition team of three people responsible for all aspects of data collections
• Resource scheduling for the entire project management team
• Any contention in data processing by establishing priorities and coordinating timelines with vendors, internal employees, and clients
• Recover and alignment of out-of-control projects to reassure their profitability and control
• Management of Merrill’s most complex projects
• Training & development of project managers

Developed:

• Data acquisition department to manage all data collections and processing
• Created Standard protocols to be used across the entire project management team
• QC procedures for all outgoing and incoming data
• Methodologies to track lost and unreported expenses to reclaim revenue
• Methodologies to resolve corrupted client data
• Methodologies to mass update and edit large sets of client data
• Financial and operational procedures of the removal of data for resolved projects

Program Manager

Possessed chief technical responsibility for:

• Management of the relocation transition of the Merrill Discovery Navigator processing center from Cleveland to Saint Paul
• Deployment, execution, and maintenance of Merrill Discovery Navigator. Technical infrastructure of nine remote locations
• Communication with clients, the Federal Trade Commission, and the Department of Justice
• Communication and the resolution of all major client related issues
• Procurement, testing, and implementation of all hardware and software applications
• Development of departmental policy and strategy
• Coordination and scheduling of Application down time
• Identification of application base performance and escalation procedures for clients
• Resource scheduling, planning, and forecasting
• Development of application deficiencies resolutions

Managed:

• Day to day activities and training of twenty three employees including two database administrators on

3-shift operation:

• Hiring and termination of staff technical staff
• Identification, documentation, and resolution of software deficiencies
• Application testing of java web based Oracle applications
• Application data coding from off-shore vendors
• Re-architecture of application components involving Unix, Oracle, Microsoft technologies

Senior Technical Project Manager

Possessed chief technical responsibility for:

• Creation of billing tracking methods
• Creation of application fault tolerance
• Refining application technical policies
• Identifying performance and policy improvements facilitating a 50% reduction of process time
• Managed:
• Transfer of Datasite from Cleveland to Saint Paul
• Implementation of application production

Assisted:

• Development of application tools to reduce production support time by 75%
• Establishment of application baseline performance

Technical Project Manager

Possessed chief technical responsibility for:

• Oracle users, tables, and data
• All network and local Retek production and product demonstration databases
• Deployment, execution, maintenance, and retirement of application demos
• Development and maintenance of the Retek application portal
• Modification of existing source code to match specific customer needs
• Integration of all Retek product demos
• Maintenance and implementation of all demo related servers

Managed:

• Data creation, migration, and mining
• Retek demo application testing
• Identification, development, and resolution of patches for Retek product deficiencies during the development lifecycle

Developed:

• Formal presentations and cost analysis for the procurement of all hardware and applications
• Training for sales and presales employees on functional aspects of the Retek product demos, RIB, and application portal
• Feasibility analysis of conceptual demos
• Documentation for demo installation procedures, bugs, and demo scenarios
• Application fault tolerance for tradeshows and demos