SERVANT-LEADERSHIP & FACILITATOR Resume

CORE COMPETENCIES:

Avidly manages IT projects to combat constantly changing project requirements
Excellent communication, organization, and multi - tasking skills
Knowledge in tracking client requirements to final product
Motivates team to define deliverables and to complete complex projects
Frequently acts as team coach to resolve conflicts and promote strong work environment
Proficient in MS Outlook, Word, Excel, PowerPoint, MS Project and document management systems
Learns new/complex technologies to visually guide team members and clients

WORK EXPERIENCE AND ACCOMPLISHMENTS:

SERVANT-LEADERSHIP & FACILITATOR

Confidential

Responsibilities:

Managed/Coordinated over 75 IT-centric projects resulting in estimated sales of $300K per year
Lead on 5-25 person teams, including web developers, coders, testers, SMEs, marketing, graphics, and production.
Developers/SMEs were outstanding innovators from the Microsoft, Perl, Drupal, Apple & Linux communities.
Each project required end-user review and testing, and constantly changed with each software release.
Day to day responsibilities included scope assessment, scheduling, communication, and conflict resolution.

Scrum Master

Confidential

Responsibilities:

Responsibilities facilitating stand-up meetings; defining what was considered “done;” prioritizing the backlogs; tracking project velocity and leading retrospectives.
App included a database, model build, controllers and views, scenarios, page support, and a map.

Lead

Confidential

Responsibilities:

Other PMs were against a production driven project involving HTML tagging of a CMS system
Project involved gathering requirements; negotiating buy in; leading a heated training summit; implementing the project; and being the lead/problem solver once the project was in production.
Used lessons learned on previous projects/phases to create an efficient current project.
Oriented and supplied materials to developers to ensure project objectives/deliverables were met
Continuously gathered and analyzed metrics to spot detrimental project patterns
Wrote documentation to ensure corporate pedagogy and rapid production submissions
Walked developers through process of self-organization and priority setting
Inspired many developers to learn new methods to improve their career paths
Soothed conflicts between team members and other departments to increase productivity

Scrum master

Indianapolis, IN

Confidential

Responsibilities:

Volunteer lead with responsibilities including attending Scrum of Scrum meetings, discussing the backlog with the Product Owner, sprint planning meetings, facilitating scrum sprint meetings, conducting retrospectives, and facilitating demo meetings.
Required knowledge of Slack, Trello, wire-framing and WordPress.

Project Manager and Business Owner

Indianapolis, IN

Confidential

Responsibilities:

Servant-Leader for more than 30 blended media projects centered on code and educational materials.
Project deliverables included code, e-content, websites, and marketing materials. Teams included developers, testers, SMEs, and a production vendor.
Incorporated scrum boards and regular meetings to keep team self-sufficient.
Project tools/skills included tracking projects, creating communication plans, working with CMS, gathering project metrics and submitting regular status reports.
Expert MS Office Suite experience. Basic SharePoint, JIRA, and Agile Game knowledge. Excellent technical writer and communicator.

Project Manager/Development Editor/Acquisition Assistant

Indianapolis, IN

Confidential

Responsibilities:

Servant-Leader for over 100 blended media projects. Many projects were code-centric and for specific IT communities such as Microsoft, Apple, Drupal, and Perl.
Scrum master on high-profile/profit project for Microsoft.
Experience with planning, executing and monitoring scope, scheduling, and communication plans.
Excellent team building skills including Virtual teams. Excelled at market research, working with finance department on budget expectations, and finding new talent.
Created internal and external materials for the purposes of training. Excellent presentation skills. Knowledge of MS Office products, CMS, SharePoint, and basic HTML skills.

Medical and Technical Writing Consultant

Confidential

Responsibilities:

Worked with Ernst & Young project managers to more quickly create SAP training materials and PowerPoint presentations.
Worked with Roche Diagnostics to transfer over 1000 documents from old facility to the Indianapolis location using Documentum.