PROFESSIONAL SUMMARY:

• Goal - oriented, organized, motivated, active team player, detail-directed problem solver with excellent communication skills and leadership capabilities.
• Good understanding and experience in SDLC methodologies - Agile and Waterfall.
• Project Management experience leveraging Agile and Iterative Development methodologies.
• Enable Agile project teams to achieve a high level of performance and performing all related agile project management activities
• Extensive experience working with business partners and stakeholders across different business groups to ensure timely delivery of project
• Create and maintain all project documents including Project Plans / Status Reports / Executive Reports /Financial Reports
• Conduct periodic Risk and Compliance audits and Integrated process reviews
• Experienced in implementing Six Sigma/Lean practices and change management techniques
• Determine and implement improvement initiatives that result in savings or FTE benefit through practice of Six Sigma
• Expert at team building, stakeholder management and leading with a clear direction and purpose.
• Ability to effectively prioritize and execute tasks in a high pressure environment.
• Assist with the implementation of Project Management tools and processes in the PMO
• Lead planning, execution and delivery of projects which have upstream and downstream dependencies processes to deliver appropriate solutions while factoring
• Exposure in performing leadership role in the end to end delivery and support of IT Projects

TECHNICAL SKILLS:

Quality Assurance: HP Quality Center

Project Management: JIRA, Confluence, TFS, MS Office Suite, Microsoft Project

Enterprise Content Management: Adobe Experience Manager, Sharepoint

PROFESSIONAL EXPERIENCE:

Web-IT (Digital) Project Manager

Confidential, MN

Responsibilities :

• Coordinate implementation of all the product features over multiple iterations within a Program Increment (PI) and work closely with various teams including BA’s, SA’s, QA’s, Compliance, Content Authors, Benefits & Claims, Clinical Pharmacists and Product Managers
• Ensure internal project management processes are consistent across projects and programs within the BU/portfolio
• Determine release schedule and plan, coordinate and execute release activities
• Facilitate scrum meetings (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Maintain and report metrics that provide visibility to stakeholders on program-level plans, progress, cost and quality
• Develop, communicate, and maintain a detailed release plan and schedule
• Determine release goals based on sprints, velocity and story estimates
• Prepare schedule and budget estimations and technical proposals for new projects
• Resolution/escalation of inadequate or ill-defined user stories - ensuring accountability with each internal stakeholder
• Assist in decomposing product backlog items into Sprint tasks
• Designed and developed new client implementation plan
• Increased visibility and redefinition of release management's role in supporting business initiatives and successful production releases
• Create process flows and SOP’s, and maintain updates within the Policy and Procedure repository
• Identify and manage risks and resolve issues that affect release the project and release scope, schedule and quality
• Document metrics, track status and provide weekly/monthly
• Establish and lead program level cadences and program level ceremonies (Release Planning, Backlog reviews, Scrum ceremonies, Release retrospectives etc.)
• Facilitate identification of dependencies and risks for release schedule among agile teams other internal teams and external suppliers (if applicable)
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Participate in transition planning and execution and provide timely query resolutions to Account/Client executives
• Communicate Project status and schedules to the Business as required and conduct post release and implementation review
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews

Project Manager

Confidential, NY

Responsibilities:

• End to End project ownership through all project phases till successful delivery of project i.e. from Initiation, planning, execution, monitoring and control to closure
• Enable Agile project teams to achieve a high level of performance and performed all agile project management activities
• Managed and led the project budgeted at $3 million and a cross-functional team of 15+ people
• Understand and simplify complexity in software development and integration projects
• Design Project Risk Management and develop appropriate mitigation solutions throughout the project life cycle.
• Improve internal processes, reporting, and tools to optimize performance, add value, and increase functionality.
• Develop project metrics and budget estimation in addition to managing resources and schedule .
• Conduct Iteration Planning meeting - Identify Epic stories to break them down into smaller iterative stories
• Design and update multiple SharePoint sites, including administration of sites, creating webpages, data lists, surveys, and forms
• Validate, negotiate and process IT delivery as per SLA by working in partnership with all impacted functional areas and stakeholders to ensure successful project delivery
• Track and Manage the labor demand, burn rate and budget for each project
• Conduct Iteration check point during the iteration to manage / gauge the health of the iteration
• Coordinate with individual development teams and implement System Integration Tests on processes
• Monitor test results, identify bugs and update bug database/logs accordingly
• Provide support and schedule IT teams in integration of processes and systems
• Create, improve, and maintain Executive/Summary reporting for programs and projects.
• Managing a combination of internal, consultant and vendor resources to complete projects.
• Preparing and distributing project progress reports to stakeholders and senior management.
• Prepared and Presented Financial Summary’s and Reviews for Stakeholders / Senior Management
• Documenting functional and non-functional technical requirements.

Project Manager

Confidential, NY

Responsibilities:

• Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing, monitoring and controlling, and closing).
• Responsible for end-to-end program or project management, demonstrating ownership of the entire process from beginning to end.
• System Development done using Agile Methodology
• Developed and implemented program and project level processes, procedures and performance metrics ensuring program/project-related risks are managed according to the Project Management Policy.
• Manage multiple projects budgeted at $4+ million
• Manage a team of approx. 10 people comprising off/on shore resources
• Track and Manage the labor demand, burn rate and budget for the project
• Perform GAP analysis, Cost benefit analysis, Risk assessment and SWOT analysis
• Assess dependencies, risks, issues and their impact to the project and lead mitigation planning
• Establish and maintain effective relationships with the customer and key stakeholders of the project
• Requirement & data gathering, Scoping, Create and Project Planning, Quality Management, Procurement, Risk Analysis end to end coordination
• Overall Program management and project coordination across various teams.
• Analyze and documented test plans and procedures
• Project scoping, defining project requirements and specification and preparing project plans for execution
• Managing stakeholder engagement in various business units and the development teams
• Determine and manage budget. Attain management approvals.
• Guide the team and keep them motivated towards achieving project goal and monitoring the progress and directing as required
• Define UAT testing process, and implement controls to mitigate issues
• Worked with the support teams to define a new process and operations support plan
• Report status to VPs, Directors and other senior management

Project Manager

Confidential, CA

Responsibilities:

• Overall Program management and project coordination across various teams.
• Work with business sponsor, managers and process owners to gather requirements for SOW and Business requirements document and publish the same in Project Management Plan.
• Work with various technical unit leads to identify requirements and be responsible for Business Requirement Documents (BRD’s), Content Conversion to be available for Search, set up of Search widgets, work ow, screen mockups, and relevant models Oversee and write test scenarios and drive UAT planning and implementation
• Perform UAT and document and report the results using Mercury Quality Center
• Host recurring project meetings (weekly/bi weekly/monthly) as project demands in consultation with assigned project resources.
• Work with assigned resources to prepare project plan, de ne deliverables. Track project status against the deliverables and adjust plan as project progress
• Review performance with Leads on weekly/monthly basis to review progress and identify areas of improvement
• Prepare and participate in planning budgets and resource forecasting
• Strategic business analysis of Project PMO, evaluating full cross departmental and vendor values with priority/criteria; transfer of goals into manageable requirements and delivery/management of PM staff to implement - resulting in a 75% increase in effective project planning and 50% cost per page
• Set up the QA function for the off-shore team; Created Performance Scorecards for Performance Measurement at all levels
• Piloted and migrated Magazine editing to the off-shore team and Re-engineered and developed new audit function and procedures

Project Manager

Confidential

Responsibilities:

• Requirement & data gathering, Scoping, Create and maintain project plan, Quality Management, Procurement, Risk Analysis end to end coordination
• Determine and manage budget. Attain management approvals
• Define strategy and plan POC and perform POC
• Drive testing with users
• Track issues and provide resolution by working with technical teams
• Update project plan with FMEA, WBS, status, timeline
• Engage and review project service delivery initiatives & negotiate Service Level Agreements (SLAs).
• Responsible for dealing with SDLC projects interfacing applications
• Direct and mentor the stakeholders involved in requirements capture and the various development teams.
• Undertake the planning, monitoring and execution of projects ensuring delivery to the plan, cost and quality.

Project Lead

Confidential

Responsibilities:

• Lead the operations support teams and processes
• Participate in Client and management reviews
• Oversee and implements change management procedures
• Define and identify risks and provide mitigation plan and Standard operating procedures
• Lead process improvement projects
• The role involves in managing, motivating and ensuring performance of FTE’s, SME/Coach and QA aligned to the team
• Responsible for achieving and maintaining the C-SAT target of the team.
• Report business impact on a daily/weekly/monthly basis