SUMMARY:

• A professional with a proven ability to direct multiple projects and programs to provides engagement, design and architectural guidance/feedback and build effective teams with broad scope.
• Excellent business and technology expertise to manages complex situations for cross - functional and cross-divisional collaboration on project management, execution and achievement of business results with executives.
• Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking and providing guidance and clarification.
• Ability to drive decision-making within a cross-functional and cross-cultural executives, business owners, stakeholders, developers, User Experience (UX), and others to lead the design, development and deployment of award-winning, user friendly capabilities that result in improved customer experience and conversion.
• Demonstrates excellence in cross-group leadership skills in communications & collaboration, drive for results, technical value-add (including influence around project design), and business acumen.
• Awareness of strong verbal and communication with the clients in an organized and knowledgeable manner

TECHNICAL SKILLS:

• SOLR, MongoDB, Storm/Kafka, Spark, Spring boot, AWS, Angular JS, Junit, MySQL, J2EE, JSP, HTML, CSS, Struts, C++, Java, Java Scripts, Dynatrace, Jenkins, Maven, Graphite, Hadoop, .Net, Web Sphere, Web Logic, IBM Mainframe/DB2, Apache Cassandra DB, Oracle, MS Access & ETL data mapping tool/interfaces & Tandem, Service Now, JIRA, MS SharePoint, MS Visio, MS Office, MS Project, Agile and SDLC methodology, Case management Tools. SEO

EXPERIENCE

Hoffman, IL

Director

• Oversees delivery across assigned team of Technical Product Managers (TPM’s), working through managers and directly with team members. Maintained visibility into Sears eCommerce Market Place, Item Master, Content, Order Mgmt, Pricing, Promotions and Search portfolios covered by the team and acts as mentor for team members.
• Address and resolve complex product issues by working cross functionally with business owners, stakeholders, Engineering, User Experience (UX), and others to lead the design, development and deployment of award-winning, user friendly capabilities that result in improved customer experience and conversion
• Direct and drive data analysis and mapping of new and existing system functionality for Sears Item Data, pricing and Search areas.
• Helped solved ambiguous, undefined problems that have impact to the business strategy i.e. Item Maintenance App migration, Banned items and Item conditions programs..
• Consult and discuss possible solutions for buy-in or guidance from various stakeholders
• Organize and track the progress of implementations and application changes by applying project and program management techniques by establishing project plans, process documentation, coordinated UAT plans, and provide highlights/Demo to VP and Executives.
• Worked with business owners, stakeholders to prioritize enhancements; evaluates costs and benefits of projects; makes recommendations regarding needs and verifies the viability of solutions being offered.
• Breaks down and critically analyzes problems, issues and opportunities to find root causes, and develops rationale for decisions
• Encourages and provides opportunities for Associates to develop new skills and capabilities across businesses

Abbott Park, IL 

Sr. IT Program Manager / Portfolio Manager

• Program Manager on select complex projects in addition to overseeing Delivery Lead efforts between Abbott’s GPO Business Users, GPO IT SAS Development, Validation / QA groups, Infrastructure & Database Administration, PMO and Vendors.
• Demonstrated in-depth knowledge of the systems architecture that impacts projects and those of team members. Brings excellent insight into new projects around dependencies / potential issues and rapidly identifies and resolves technical dependencies and risks as well as influences the design of projects to guide development on how to build the software experience
• Participating in the Bi-Weekly Advisory Board, quarterly & annual steering committee & budgeting processes to ensure accurate information and timelines are completed to support project recommendations to Senior Management.
• Creating / Reviewing Business Cases, Project Charters and Descriptions, Statement of works (SOW), Project Estimates, Re-Estimates, Project Base-line forecasts, Tracking - Monitoring - Coaching Team’s project engagements, Reporting for teams as well as senior management
• Involved with Business Readiness Analysis (Impact assessment and Business Processes Re-Engineering) as well as Business Readiness Implementation (Business Engagement in different phases of the project).
• Created, approved and re-base lined work plans / schedules for various phases of the project, created and tracked deliverables and milestones, monitored and managed project team’s activities/tasks.
• Attending and Conducting Kick-Offs, Meetings with project teams as well as senior management for briefings, Created and Manage various Status Reports, Dash-boards, Stage & Gates, QA Reviews.
• Managing Issues, Risks, Planned and Ad-Hoc action items, Structured Escalations and keeping the team as well as Senior Leadership informed with Description / Impact / Resolution of project tasks.
• Managing, Monitoring & tracking Project Phases, Phase closures with lesson learned and project base line review for Start-Up, Hardware-Software (Infrastructure), Business Readiness, Analysis, Design, Construction/Build, Testing (Unit, Integration, System, Performance and UAT), Implementation and Post-Implementation.
• Coordinating input from multiple areas or multiple project managers on related projects or programs.
• Arranging & coordinating knowledge transfer sessions and sign-offs to facilitate disengagement.
• Attending Project Audits to assess project Issues/Risks/Status/Work-around/lesson learned.

Sr. Product Manager

• Subject Matter Expert & Sr Tech Product Manager of HSBC Fiserv Mortgage Serve Web based servicing CRM (Oracle), HSBC Vision origination and CML/MC IBM Mainframe (DB2) & related Web & client/server based systems areas.
• Perform primary liaison between business units and Engineering, or other stakeholders during JAD, business and technical requirement sessions for Keystone Migration project.
• Manages and owns business & functional requirements through entire project/software development life cycle in Agile/Scrum development environment.

Manager

• Product Manager and Lead Systems Analyst to support Metavante’s MV Insight IBM Mainframe and, Web based banking systems, including product requirements, UAT, and overall coordination and primary liaison between Virtusa, CRM Business groups & Engineering.
• Elicit requirements using interviews, conducting Cross Functional team meetings on-site/client sites & JAD sessions.
• Evaluate information gathered from multiple sources, analyze and reconcile conflicts, decompose high-level information into details, prioritize, and distinguish user requests from the true needs.
• Proactively communicate and collaborate with foreclosure and valuation clients to analyze information and requirements.
• Working closely with offshore team including sharing MV product knowledge, processes, daily build testing activities and strong communication bridge between offshore team and MV product and project management team.

 Lead Systems Analyst

• Working as a Senior Business Systems Analyst & Supporting Grason-Stadler’s Audio and Vascular group R&D through (SDLC) systems requirements gathering, design, configuration, development, testing, conversion and application support.
• Responsible for managing, maintaining, and promoting understanding of user and system requirements for stakeholders including Test Plans, Test Cases and Quality assurance with set methodologies for the Different Audits.
• Support for Production Issues by driving requirement gathering, implementation and on-going execution of the project prioritization and approval process.
• Participate in all phases of the Project Delivery, including review of complex Use Cases and/or business and functional requirements.
• Interfaces regularly with cross functional team and management regarding analysis and test related topics including the coordination of activities with Project Managers, and other Core team members.

Lead Systems Analyst/Release Mgr

• Working as a Software Lead Engineer & supporting 3Com Carrier Systems R&D through (SDLC) component integration testing of Voice - over-Internet Protocol (VoIP)  and other networking solutions (e.g. Enhanced Data Systems).
• Extensive experience in functional testing, unit testing, integration testing, regression testing, black box testing, white box testing, GUI testing, back - end testing, browser  compatibility testing, and load/ performance testing on Windows.
• Generated the test scripts using the Automated-testing tool Win runner7.0.
• Assist developers in reproducing defects and diagnosing problems.

Sr. Software Developer

• Implementing software for Motorola SCSC/ SAS Analog Base Stations using ANSI C.
• Developing software running on real time operating systems such as VRTXsa and  VRTX Velocity.
• Actively participate in Fagan inspections.
• Implement and execute Unit Test Plans and Test Cases for specific issues and  Support Subsystem and System Integration Test Groups during software verification.
• Performed Regression & Assembly Testing and responsible for interacting with  developers to fix the problems especially pertaining to database which are not  upgraded to the switch

Business Consultant

Responsibilities:

• Performed software validation testing for Sure-Med Automated Medication Dispenser,  which included programming database scripts utilizing Sybase SQL software with the  Sure-Med software.
• Actively participated in requirement and functional design documents review to insure quality product.
• Assisted in implementation of new functionality and new modules.