SUMMARY:

• 19+ years of overall IT experience in the architecture, analysis, design, development and implementation of application software covering all aspects of the SDLC including RGS, project planning (resources, budget & timelines), testing, deployments and pre/post production metrics.
• 14+ years of large - scale distributed enterprise application development experience working with cross-functional teams: business partners, QA, architecture & infrastructure, security & compliance, CM, PMO and technical teams including delivery of several projects under the matrix organization model following industry standard best policies & practices such as CMM-level 5 compliance, periodic application security audit reviews, SOX and PCI compliance, waterfall/agile/iterative methodologies.
• 6+ years of experience with hands-on managerial role covering hiring, training, and leading geographically diverse teams in-house (Verizon onshore & Verizon India) & vendors (Infosys, TCS).
• Excellent written & verbal communication skills including executive summaries, presentations, metrics/dashboards and project updates to senior management and business partner organizations.
• Executed and delivered on-time and on-budget initiatives managing various team sizes: onshore ranging from 5 - 10 resources and offshore teams ranging from 10 - 20 resources.
• Excellent analytical and problem solving skills, highly motivated, accountable, committed and eager to learn self-starter.
• Received Verizon’s prestigious Master’s Club Award for outstanding achievement - 2004.

TECHNICAL SKILLS:

• C, C++, C#/.NET, Java, J2EE, COM/COM+
• OOP Design Patterns, SOA, Responsive UI design, MVC frameworks, Entity frameworks/JPA
• HTML5, Javascript/Ajax/JSON, JQuery, Bootstrap, CSS3, PHP, JSP/Servlets, SSO
• IIS, Apache, Weblogic, Windows, Unix, Sun, Linux, AWS Cloud Infrastructure
• Win32, .NET, Windows Services, static & dynamic DLLs, MSMQ, Sun/EJB, SDKs: AWS, Paypal, Dwolla
• Websphere MQ Series, JMS, XML/XSLT, Web Services/WSDL/UDDI, REST/SOAP, CORBA, C++/STL, Roguewave/Sourcepro, MFC, UML, Scripts (unix-bash/win-powershell), EDI X12
• Visual Studio, Eclipse, Netbeans
• MS Access, MySQL, SQL Server, Oracle, Terradata, AWS/Aurora
• Clearcase, VSS, TFS, SVN, GIT,
• MS: Project, Visio, Sharepoint, Office suite: Powerpoint, Excel, Word
• Exposure to Agile/Scrum, Lean six sigma, TOGAF
• Exposure to D3JS, AngularJS, NodeJS, Python, NoSQL (AWS: Elasticache, DynamoDB), Android SDK, Jenkins

WORK EXPERIENCE:

Platform: AWS Cloud infrastructure LAMP stack (AWS Linux AMI, Beanstalk, EC2, IAM, Aurora DB, S3, SES, Cloudfront, ELB, Cloudwatch, AWS SDK), Apache, PHP, HTML, JQuery, Bootstrap, CSS, Payment processors: Paypal SDK, Dwolla SDK, OAuth 2.0

Technical Manager

Responsibilities:

• Joined GTE (Verizon pre-merger) as a consultant from Mastech/IGate in 1999, converting to employee 2000, with career progressing from Systems Engineer IV, V, VI to Technical Manager.
• Extensive experience with large scale, n-tiered, distributed ordering platform architecture starting with CORBA client/server using multi-threaded C++ components & Java over Unix and Windows environments, later migrating to modern SOA with J2EE and C#/.NET/ASP.NET platforms
• Proficient in software architecture, design and development using Object-oriented design patterns, decoupled multi-threaded server components employing messaging middleware and front-end applications using ASP .NET & JSP/Servlets.
• Sought after by client business groups as key end-to-end technical SME for:
• planning/RGS on new initiatives
• architecture and disseminating of solutions across peer technical organizations
• systemic process gap identification, tracking system issues, finding root-causes and providing solutions
• Entrusted by senior management on several critical deliverables imperative to organization’s goal
• Undertaken end-to-end lead architect role on several initiatives spanning various vertical org.s, eg. network provisioning, data warehousing, infrastructure & security, reporting & metrics along with various end user client groups
• Managerial role encompassed, though not limited to:
• Hire, train, guide and manage teams onshore & offshore
• Application & platform maintenance: monitoring capacity growth, working with infrastructure and security provisioning new hardware, periodic software/platform upgrades, conducting application security audits and reviews
• Partnering with various business clients, QA, PMO and senior management for project planning, prioritizing and tracking deliverables through all stages of SDLC
• Adhoc reports and metrics measuring pre/post project implementations and as requested by business teams or senior management
• Client premise visits for post implementation support on major project deliverables
• Migrating the Windows applications from dedicated to virtualized servers and then to Terremark Verizon Cloud infrastructure

Platform: C#, .NET, MSMQ, ASP .NET, IBM Websphere MQ, SQL Server DB, Windows 2008

Technical Manager

• continually monitoring, identifying and categorizing systemic root causes of billing issues
• extending automation within the J2EE BillingAnalyzer modules for ordering/account fixes
• assist troubleshooting difficult system issues or presidential escalations for operations and business teams on business escalations and presidential escalations

Platform: J2EE, JMS, Weblogic 8, IBM Websphere MQ with publish/subscribe topics, Webservices, SOAP, JSP/servlets, SSO, Sun OS, Oracle DB

Technical Manager

• Key end-to-end technical SME partnering with various business client groups, peer technical teams, PMO and QA teams for ongoing project initiatives and deliverables.
• Continually monitored KPI business metrics across systems and identified opportunities for system/process enhancements engaging business partners and relevant IT teams

Platform: C#, .NET, ASP .NET, XML/XSLT, SSO, WebServices, IBM Websphere MQ, Windows Server 2000-200 8 migrated from dedicated to virtual servers

Systems Engineer VI, Technical Manager

• Responsible for the UnityAdapter application through all phases of SDLC across releases

Systems Engineer IV

• Design, development and maintenance of multi-threaded backend business logic SGW components interfacing with Ordering
• Workflow, network provisioning across new change requests like offering new DSL products and extending footprint covering new areas.

Systems Engineer IV

• Took over lead role for maintenance across all modules of SGW: business logic modules, data access CORBA server, EDI modules.
• Trained and lead onshore T&M/SOW, Verizon-offshore and vendor resources overseeing IR and CR releases, tier2/business group escalations, app reviews and audits.

Systems Engineer VI, Technical Manager 

• Overseeing maintenance & management of overall Rx guiding vendor teams and liaising Rx platform across different orgs
• PMO, infrastructure/security, compliance, data-warehousing, senior management and various partnering business departments through major deliverables until Rx retirement in 2010.

Systems Engineer

Responsibilities:

• Design, development and maintenance of: multi-threaded backend business logic modules interfacing with RxFlow and RxOrder for applying ILEC specific rules and order formats
• Classic ASP/IIS front-end for back-office call centers for LSR/ASR corrections
• Client call-center support premise visit for post-deployment platform rollout
• IBrain Decision Software (3 years) 1996 - 1999