SUMMARY:

• A result - driven project coordinator with an in-depth understanding of PMBOK, SDLC, Agile methodology, and project coordination. Proficient in prioritizing and completing tasks promptly, yet flexible to multitask when necessary.
• Customer-focused, with diverse experience supporting new, existing and enhancements initiative in the finance, healthcare, retail, and IT service industries.

TECHNICAL SKILLS:

• Excellent interpersonal and communication skills, with the ability to write and speak good English and French
• A good team player who is attentive to detail and able to work in a fast-paced environment.
• Result-driven with the ability to prioritize and multitask while maintaining calm
• Proficient in SAP ERP, Word, Visio, PowerPoint, Access, Project, Excel (VBA, Macros, Pivot Table VLOOKUP).
• Research and analytical thinking skills (80% work is done trying to identify and solve problems).
• Proven organizational and planning skills backed with the ability to onboard and coordinate a team.
• Adept at relational database management systems: MS SQL Server (SSIS, SSAS, SSRS) and Oracle10g,11g, 12c.
• Excellent time management, presentation, negotiation skills, and experience in conflict resolution.
• Well-founded knowledge of SDLC, security standards, agile methodologies (XP, Lean, Scrum).
• Proven ability in facilitating meetings, compilation of project status reports, and documentation of requirements.

PROFESSIONAL EXPERIENCE:

Confidential, Eden Prairie, MN

Project Coordinator

• Request quotes from vendors and suppliers according to project needs, and channel POs upon approval.
• Improve permitting process through the creation of a checklist and implementation of electronic filing system.
• Update and maintain a master tracker comprising of 300 Small cell sites as deliverable and milestone are completed as well as follow up on pending deliverables and escalate to PM.
• Coordinate various project activities such as morning calls, Ops review meetings with project team and customer, document meetings update & action register for dissemination to stakeholders.
• Liaison with vendors in developing site walk, deliverables, and construction schedules using MS Project.
• Develop spreadsheets using MS Excel for tracking risks, checks, Purchase orders, and changes in deliverables.
• Organize meeting with City Right-of-Way team & TMO to document permitting process, Cell and site requirement.
• Forecast work/cost and manage project budget throughout all the different phases of the project.
• Assist with establishment of Issue/Risk capture and resolution process tailored to the project.
• Working closely with Project Managers to identify and manage issues and risks.
• Configure SharePoint Lists to effectively track status and resolution.
• Report metrics to Project/Program Manager.
• Daily management of Issue/Risk database for accurate ad hoc reporting.
• Assist with establishment of CR process tailored to the project.
• Configure SharePoint Lists to effectively track status and approval process of project CRs.
• Report metrics.
• Document weekly CR Review Board meetings.
• Daily management of CR database for accurate ad hoc reporting.
• Coordinate meeting activities and take detail meeting minutes.
• Coordinate meetings & team events.
• Manage Project Calendar, create meeting decks and assign action items.
• Other duties as assigned by Program or Project Manager.
• Prepare IT Steering Committee decks.
• Prepare Business Steering Committee decks.
• Prepare project presentations to management or business line.
• Working closely with off-shore partners to identify and managed their needs to suit that of the project.

Confidential, Baltimore, MD

IT Project Coordinator

• Assisted the PM in improving and developing comprehensive workflow processes for various projects.
• Created project artifacts to include project plan, schedule, calendars, and status reports.
• Effectively identified and documented project issues, and risks throughout project.
• Prioritized and allocated project resources based upon scope, and project requirements.
• Provided oversight to various aspects of project: scope, risk, schedule, budget, quality, and major communication.
• Supported project managers by maintaining document control, tracking project financials and activities within timeline as well as evaluated project performance/analyzed results using MS Excel and Project.
• Granted users access to SharePoint and reorganized project repository by establishing a naming convention to facilitate document search using libraries and views.
• Participated in cross-project planning to resolve conflicts in project priorities, resourcing, schedules, and the team .
• Tracked and monitored the progress of multiple projects and their performance/milestones using Excel/MS Project.
• Scheduled and coordinated strategic project meetings, took down notes and published them within the team as well as followed up on action items to ensure their timely completion.
• Coordinated JAD sessions, requirements gathering, implementation, and UAT of applications development projects.

Confidential, Toledo, OH

Project Coordinator

• Supported a team of DBAs in a data migration project from SQL server 2008 to Oracle 11g and perform ETL
• Utilized Remedy to document change request and follow up consistently to ensure their timely resolution.
• Participated in process improvement meetings with DBAs, programmers and business analyst to capture information and document data flow using Visio to create ER diagram.
• Liaison with DBAs to document Standard Operation Procedures (SOP), data validation and security policy.
• Led capacity planning efforts to include: database design, storage allocation and projection of storage requirement.
• Performed daily database administration tasks to include handling access request, creating users account and granting them access using company policy and the principle of least privilege.
• Monitored, and updated project plans, milestones, issue logs, risk register and escalate impediment to management.
• Prepared project financials, action register, status reports, workflow documents and communicated to management.
• Scheduled and led cross-functional project meetings between DBAs, developers, BAs, programmers, and PM.
• Used task sheet developed by PM to coordinate team schedules and assigned resources to tasks using MS Project.

Confidential, Washington, DC

Assistant Project Coordinator

• Arranged accommodations, travels, and records itineraries on the calendar for personnel to access when needed.
• Responsible for monthly progress report and Patient Satisfaction survey responses.
• Liaison with administration and medical personnel to develop new office procedures for improved productivity.
• Managed departmental expenses (capital requests and vendor payments) and monitored cost to stay within budget.
• Collaborated with employees using effective communication to ensure meetings scheduling and team coordination.
• Created meeting agendas, attended meetings and compiled notes for dissemination to all team members using Outlook and SharePoint.