SUMMARY:

• 16+ years of IT experience with 12+ years dedicated to Project and Program Management in the Identity and Access space
• In - depth knowledge and experience in all major functional areas of Identity and Access Management such as Provisioning, Single Sign On/Access Management, Federation, User Life Cycle Management, Role, Rule, and Attribute based access control, Identity Mapping, Attestation, User Centric Identity, Entitlement Management, Compliance Certification Management, Identity Governance, Identity and Access Intelligence etc
• Clear understanding of Regulations, Compliance, and Security such as SOX/PCI/HIPPA etc. and their role in identity management solutions
• Strong skills and proven experience in analyzing, streamlining, and re-engineering business processes related to identity management
• Clear understanding of the meaning and life cycle of an identity
• Experience in conducting in-depth analysis of an identity at an organizational level to identify all the identity life cycle activities, flows, and attributes, and their ownership and mappings to various source systems, target systems, and authoritative systems
• Strong understanding of Identity Governance and experience with initiating, facilitating, and coordinating Identity Governance Committee activities
• Experience with on-boarding various internal and external systems to integrate with the identity management solution using an Engagement Management methodology
• Experience with integrations of 3 rd party and custom internal and external applications built using different programming languages, operating systems, application servers, databases, and other technologies
• Knowledge about the various technology components of Identity Management solutions such as Virtual and Meta Directories, Provisioning Engines, Provisioning and De-provisioning Adapters/Connectors, Data Synch Adapters/Connectors, Rules Engines, Policy Control/Enforcement Adapters/Connectors, User Data Repositories, Policy Data Repositories, Reporting Data Repositories etc
• Understanding of and experience with the various related software languages and technologies such as LDAP, Java, XML, Xpress, SAML, ZACML etc
• Exposure and insight into various types of identity management architectures and deployment strategies
• In-depth knowledge of the various solutions offered by CA, SailPoint, Oracle, SUN, IBM, Ping Identity, Securent, Microsoft, Novell, Courion, Aveksa etc
• Training in CA, SailPoint, Oracle, SUN, and Securent solutions
• Strong documentation skills in developing all the pertinent collateral through all the phases of the project using UML and other methodologies
• Excellent oral and written communication skills to conduct various types of communications with users, sponsors, clients, stakeholders, senior management and other users across various departments of the organization to ensure successful implementations
• Hard working, motivated and well organized, self starter with the ability to adapt and learn quickly and manage successful solution delivery across several teams both on and off shore
• Proven success in delivering both tactical and strategic solutions by clearly understanding leadership vision, identifying an implementation strategy, and effectively managing the end to end process via effective decision making and critical thinking based on the in-depth experience dedicated to the Identity and Access space

SKILL:

Operating Systems: Sun Solaris, UNIX, Linux, Windows NT/2000/XP/2008

Languages/Platforms, Software Applications: SailPoint, CA Identity Minder, SIGMA, CA Governance Minder, CA Siteminder, CA User Activity Reporting Manager, Symantec Anti Virus Suite, Oracle Identity Management Suite, SUN Identity Management Suite, Securent, iPlanet LDAP, Open LDAP, Active Directory, Microsoft Project, Microsoft Visio, MS Front Page, Rational Rose, Rational Clear Case, Microsoft Office Suite including Word, Excel, PowerPoint, and Access, Mercury Test Director, SQL Server 2005, IIS, Oracle 9i/10g/11i, PL/SQL, Business Objects, Oracle-Seibel CRM, Oracle ERP, Adobe Photoshop, SPSS, Windows 2000 / NT / XP, MAC OS X, Java, HTML, Visual Basic, Enterprise Architect, Crystal Reports

EXPERIENCE:

Confidential, NY

Program/Project Manager

• Conducted extensive gap analysis, re-designed and implemented an automated and seamless end to end User Access Review process in order to meet the extensive and stringent Fidicia, SOX and FRB guidelines for CIT
• Worked closely with external auditors to address SOX audit findings to related to access and identity to assist to the acquisitions and divestures of CIT with other financial organizations
• Managed end to end program and project management for the various Access related operational, tactical and strategic projects such as, Standards and Controls Uplift, User Access Review Automation, Factory Architecture based Application Integrations with SailPoint
• Rapid roll out of automation for end to end Access Management with core integrations to PeopleSoft HR, Active Directory, ServiceNow and key Treasury applications
• Implemented process changes to improve end user, app owner, data owner and other key stakeholder experience across the various identity and access related activities
• Acted as the liaison between the business community, IT and executive management to identity and roadmap solutions to address key audit findings
• Architected a solution and project for data governance across key systems and data sets that drive identity and access across all key business processes and systems
• Kicked off an extensive and strategic Segregation of Duties initiative to identity, automate and manage toxic combinations and segregation of duties across key applications using a custom and SailPoint solutions
• Implemented a more streamlined engagement management and project management methodology across Access Governance
• Introduced a formal Working Group with all key identity and access stakeholders and conducted several educational and training online and offline sessions leading to proven improvement in quality and SLA’s for User Access Reviews.
• Conducted an end to end RFP for the Segregation of Duties initiative working with various product and services vendors

Confidential, Philadelphia, PA

Program/Delivery Manager

• Acted as the Delivery Manager for the Identity and Access Governance platform to manage and ensure end to end solution health as well as implementation of new functionality to the newly migrated platform for a target of 70+ app integrations into the platform
• Worked very closely with an implementation partner vendor and a support partner vendor for successful functionality rollout as well as platform support
• Managed the intake and prioritization of new functionality into both IDM and RCM tools and associated roadmap
• Worked with Compliance, Audit and Application/Business teams to identify candidate applications for IDM and RCM
• Acting as the subject matter expert and working with the implementation partner resources end-to-end to scope, design and implement integrations with key SOX/PCI and business critical applications
• Managed the process of kick starting the GM rollout and launching of Q2 and Q3 campaigns for selected SOX/PCI apps
• Identified and worked with the vendor on rapid integrations for quick win applications with IDM
• Worked very closely with the Support Partner Vendor resources, both on and off shore, on day to day support activities to ensure quick SLAs and effective support of the platform for smooth day to day experience for the Confidential end users
• Continued to manage business/app owner intake process via weekly and monthly check point sessions
• Acted as the subject matter expert for migration of the Identity Management platform from SUN to CA Identity Manager
• Performed project management activities for a rapid migration with a 6 month project timeline
• Worked closely with 3+ vendors and their resources and PMs to ensure solution quality and soundness and successful on time, on budget project completion
• Facilitated and led the various design and architecture discussions between the vendors, Confidential PMs, app/business owners required for implementing an apples to apples solution
• Distributed and owned the daily status to all relevant stakeholders
• Conducted weekly sessions with all Confidential stakeholders to manage expectations, training and communication needs required throughout the project
• Managed the post migration activities such as bug fixes, guiding end users, conducting training etc to ensure smooth transition
• Conducted Architecture and Project Management activities for the Identity Management Platform
• Managed the intake process for new requirements and enhancements for all divisions and stakeholders
• Developed and maintained the program roadmap and architecture documentation
• Gathered and finalized design and requirements for moving ePCR process for Business Partners into IDM
• Worked with various application/business owners on streamlining the SLA’s for on/off boarding processes and increasing efficiencies
• Conducted Life Cycle Management Working Group Sessions with all enterprise stakeholders
• Led and managed the RFP and Proof of Concept process for Role and Compliance Manager tool by working with various vendors and internal stakeholders
• Managed the initial setup and implementation of top 5 apps with Role and Compliance Manager
• Facilitated and acted as subject matter expert for selection of the Identity Manager tool by working with internal and external stakeholders
• Facilitated the RFP and Proof of Concept process for Enterprise Anti Virus solution
• Conducted project management activities for a rapid rollout and migration of Anti Virus across the whole enterprise
• Performed Project Management and Business/Systems Analysis activities for the initial implementation of the Confidential Identity Management platform using SUN Identity Manager
• Developed and implemented a release management process for the monthly IDM releases
• Worked with key application/business owners and respective project managers for application integrations with Identity Manager such as Active Directory, SAP HR, Grandslam, Minuteman etc
• Managed intake and implementation for applications into CA Siteminder
• Developed documentation and conducted JAD sessions and managed new requirements and enhancements intake for SUN IDM
• Designed and managed implementation of the key SAP HR and Active Directory integration into IDM for employee onboarding and off boarding
• Managed and led the Contractor Management portal design working with divisions and implementation in IDM
• Conducted weekly intake sessions with all enterprise stakeholders
• Facilitated monthly sessions with program sponsors and key business stakeholders
• Developed and maintained program roadmap

Environment: Enterprise Architect, CA Identity Manager, CA Role and Compliance Manager, CA Siteminder, SUN Identity Manager, Symantec AVM Suite, Quality Center, DOORS, CA Clarity, Oracle 10/11g, Linux, Windows, Active Directory, SAP HR, Salesforce.com, PING Federate

Confidential, Santa Ana, CA

Lead Identity & Access Management Analyst, Senior Business Systems Analyst, Project Lead

• Conducted gap analysis for the Identity and Access Management solution
• Gathered and documented functional specifications for the solution using UML by interacting with several departments
• Acted as the Subject Matter Expert on the space and the needs of the organization
• Assisted in architecting the solution by providing insight into the functional, technical, security, data, deployment, and user experience requirements
• Developed a business case and feasibility analysis for the solution
• Participated in product selection and demos
• Developed and conducted several presentations for sponsors and stakeholders through the various phases to share information and gain concurrence
• Analyzed the widely varied, inconsistent, and ineffective existing business processes to recommend, coordinate, and implement business process re-engineering
• Defined and helped establish an Identity Governance Committee and facilitated its activities
• Identified and documented proof of concept requirements
• Configured Oracle Identity Manager and Oracle Access Manager with Active Directory and an iPlanet LDAP in a POC environment
• Configured and assisted in the development of connectors for Microsoft Project Server, Microstrategy, Employee Intranet with a SQL Server backend, and Employee Ticketing Portal developed in Java in a POC environment
• Identified requirements for and assisted in developing a connector library
• Developed and implemented an Engagement Management methodology
• Developed specifications and design for the initial release of the project by working with various departments such as Human Resources, Network, Information Technology, Employee Services, Employee Services, Corporate Facilities, Asset Management, Building Security, Information Security etc
• Configured SUN Access Manager, SUN Identity Manager, and Securent with a custom employee lifecycle management web application and an oracle user repository in production based on the rules and policies identified
• Designed and assisted in configuration and development of active sync connectors with the HR system in production
• Developed and conducted several demonstrations to various departments and sponsors
• Attended and represented the organization in presentations made in several identity management conferences such as Gartner and Burton
• Fulfilled the roles of business systems analyst, QA analyst, project lead, project manager, system integrator and configurator on several other projects in the Enterprise Technology Group

Environment: UML, RUP, MS-Project 2000, MS-Visio2000, MS-Word, MS-Excel, Enterprise Architect, Test Director, Rational ClearCase, MS-Access, MS-SQL Server 2003, Tech Excel, Oracle, Oracle-Obilix, Oracle-Xellerate, Crystal Reports, SUN Identity Management Suite, Securent, Active Directory, Apache Tomcat, Weblogic Websphere, LDAP, Java, XML, UNIX, Oracle 9i/10g, HTML

Confidential, Fullerton, CA

Business Systems Analyst, Project Lead

• Gathered requirements and specifications for project planning, identifying the resources and implementation of the business processes.
• Analyzed, collected and prepared user requirements, definitions, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams and test cases.
• Managed the design and implementation of a lease origination system and implementation of a consumer loan origination system (automated process from inception through booking)
• Developed the Project using the Iterative RUP model. The Project was streamlined through all phases of the Rational Unified Processes (RUP) model starting from Inception through Transition.
• Utilized a Functional Decomposition strategy to divide system into sub-systems.
• Developed Use case diagrams by analyzing the business process followed by Class diagrams, Activity diagrams and Collaboration diagrams in UML using Rational Rose.
• Conducted the Joint application Development (JAD) session with Business partners and QA Teams for all the project requirements and for the better approach towards Business Process model of the client’s requirements.
• Developed Requirement specifications and process diagrams including context, dataflow diagrams in MS-Word and MS-Visio. Documented software processes enabling testing and analysis of design prototypes. Wrote software design standards and documented prototype processes.
• Used Rational ClearQuest as the change request management tool to track and manage all defects and enhance the development process.

Environment: UML, RUP, MS-Project 2000, MS-Visio2000, MS-Word, MS-Excel, Rational RequisitePro, Rational Rose, Test Director, Rational ClearQuest, MS-Access, MS-SQL Server 2000, AIX, IBM mainframe.

Confidential, Torrance, CA

Business Analyst

• Gap analysis of processes within the organization for implementation on Rational Unified Process (RUP).
• Used guidelines and artifacts of the Rational Unified Process (RUP) to strategize its implementation effort in different iterations and phases of the Software Development Life Cycle.
• Prepared the UML Use Cases using Rational Rose.
• Prepared activity, logical, component and deployment views to assist development and engineering in understanding the requirements using Rational Rose
• Extensive use of Rational Requisite Pro for reviewing and analyzing the user requirements.
• Prepared Testing Methodology for Black box testing.
• Implementation and management of Rational Clear Quest as the Defect Tracking tool.
• Documented project processes and procedures and version controlled them using Rational Clear Case.

Environment: MS Office Suite, MS Project, Rational tools, Oracle, Windows NT, RUP and UML

Confidential, Irvine, CA

Business Analyst, QA Analyst

• Analyzed requirements document by identifying ambiguous, incomplete and incorrect requirements. Developed test cases to ensure that the application is delivered according to requirement.
• Use-Case analysis using UML and RUP was done to meet the changing Customer Requirements and complexity of the project. UML was extensively used for specifying, constructing and documenting the software system using MS-VISIO.
• Conducted JAD sessions for project definition for resource identifications, deliverable prototype identification, and user interface design and database schemas needed.
• Created UML diagrams in Rational Rose (Use case, Activity and Sequence) as part of the collaborative effort between IT and business community.
• Configured Rational RequisitePro server to support Test Director Integration, shared and mapped requirements, project defined attributes and requirement types.
• Developed Class Diagrams, State diagrams and physical Component diagrams/DFD’s to capture the entire system functionality and thereafter built a framework for the software development phase.
• Participated in the daily status meetings to discuss defects with developers, users and the product managers.
• Used Test director for Requirements and Test Plan and Test Cases. Executed test cases and involved in Defect Management process and reported defects using Test Director.
• Responsible for monitoring the defect tracking process and generating customized reports using TestDirector. Interfaced with developers to resolve the bugs following the bug life cycle policy.

Environment: UML, MS Visio2000, MS Project2000, RUP, Rational RequisitePro, Test Director, Rational Clear Quest, MS Office 2002, J2EE, Java2.0, EJB, Apache TOMCAT, JSP.

Confidential, Memphis TN

Business Analyst, QA Analyst

• Analyzed Business requirements and System specifications. Drafted test strategies, test plans cases and test scripts for the functional, performance and integration testing for multiple software releases.
• Maintained project documents such as the risk management plan, action Item list, project benefits list, monthly updates and reviewed with the project manager at regular time intervals.
• Performed Use-Case analysis using UML to capture the dynamic aspects of the application.
• Used UML for specifying, constructing and documenting the system
• Interacted with team leaders to identify and analyze the given information, procedures and decision flows, evaluated existing procedures, methods and technical documentation.
• Developed and managed work plans, acted as key client contact, assisted in scheduling, resource planning and allocation matters and compiled reports.
• Designed and documented Test Cases according to the application requirements.
• Performed stress testing using LoadRunner by generating virtual users, defining run-time settings, creating scenarios and rendezvous points.

Environment: Rational Requisite Pro, Test Director 7.5, LoadRunner, WinRunner, Rational RUP, ClearQuest, UML, VB.NET, SQL Server 6.5, MS-Project 2000, ERWIN, MS-VSS.

Confidential

Database Analyst

• Defining business rules for data and business analysis
• Analyzing and validating data, generating reports for the senior management
• Stored procedures, some database maintenance and tuning
• Querying the database using SQL queries
• Designing & developing reports for Ad-hoc queries/reporting.
• Analyzing media industry web - traffic statistics & trends.
• Testing and implementing projects and writing training manuals and documenting full software life cycle process
• Gathering business requirements for projects and working in close quarters with users.
• Supporting applications during the different phases of life

Environment: Oracle, UNIX, SQL, HTML, Excel, MS Access, Visio