Business Owner Resume

SUMMARY:

Over 25 years experience in the Administrative field which includes valuable skills such as Project Management, Coordinating, Telecommunications and Networking. Skillful at managing multiple projects with ease using expert time management methods.
Dedicated and focused. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Specializing in administrative support and committed to delivering high quality results with little supervision. Seeking role of increased responsibility and authority.

MANAGEMENT /COORDINATOR SKILLS:

Demonstrates ability to successfully manage departments and personnel
Able to communicate and interact effectively with individuals of all levels
Budget management
Work under tight deadline
Troubleshooting and problem solving
Able to handle multiple projects concurrently
Able to create a workable schedule to meet deadlines efficiently
Prioritize goals
Can easily break a large project down into smaller pieces without sacrificing creativity
Knowledgeable and experienced in all phases of development in office policies and procedures
Prepared and presented all necessary paperwork
Maintained expense records and produced reports for project team
Successfully handled all travel accommodations for project teams and field technicians
Consistently successful in customer service

JOB SKILLS/TECHNICAL SKILLS:

Onsite Training to end - users for basic telephone operation and Administrator VoIP Training
Created Hunt Groups and Auto Attendants
Configuration of Key Mapping and Voicemail
Good understanding of Call Flow
Level 1 Tech Support
Familiar with IT terminology
Ability to aid Technicians on installs when needed
Troubleshooting and problem solving
Scheduling of pre-install meetings with customer and technical staff
Conferred with project staff to outline work plan, assign duties, and arrange recruitment and assignment of project personnel
Able to recognize and meet client needs
Assertive, self-motivated, goal-oriented, organized and efficient
Demonstrates accuracy, attention to detail and ability to work well in team environment
Maintain high standards of excellence
Ability to quickly learn new software
Familiar with computer software such as: Microsoft Word, Excel, Power Point, Access, Outlook, QuickBooks Pro, Photoshop, Illustrator, Adobe Premier and FileMaker Pro, Visio, Great Plains

EMPLOYMENT SUMMARY

Confidential

Business Owner

Accomplishments:

Manage all aspects of a cash business. Bartend, scheduling of employees, deliveries and entertainment.
Ordering and recording weekly inventory of food and liquor products. Prepared and submitted MN Sales & Use Tax.

Confidential

Business Owner/ Project Coordinator

Accomplishments:

Manage all aspects of business. Coordinate new projects, order equipment.
Provide telephone and onsite service and training to customers. Schedule new installs, service work and prepare billing. Created Proposals and Invoices.

Confidential

Project Manager

Burnsville, MN

Accomplishments:

Provided telephone and onsite service and training to customers. Scheduled new installs, order equipment, service work and prepared billing. Responsible for A/R and A/P.

Confidential

Assistant Manager

Eden Prairie, MN

Accomplishments:

Opened and closed store, accurately counted beginning and ending day register sales. Assigned daily responsibilities to employees, handled customer complaints and employee work schedules.

Confidential

Office Manager/Project Coordinator

Eden Prairie, MN

Accomplishments:

Assisted in the setup of the Data Voice Information Services Division, restructured customer billing and financial tracking which increased company receivables by 40%. Scheduled installs and service work along with customer training and Level 1 Technical telephone support.