Director Resume
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Bloomington, MN
SUMMARY:
- He has an extensive wealth of Functional and Strategic Information Technology service experience.
- His experience portfolio includes very hands on technical background managing the human resources, budget and project life cycle of a wide range of core development, packaged and process driven initiatives.
- In addition to his vast technical experience, Chris has many years’ experience successfully building and managing project teams while utilizing his Project Management certification and skills.
- He has managed several large and small projects that include disaster recovery and compliance related initiatives, core development efforts, package implementation and process driven project initiatives.
- In addition to He wealth of project management experience, he is also very proficient in several iterative and waterfall based methodologies.
PROFESSIONAL EXPERIENCE:
Confidential, Bloomington, MN
Director
Responsibilities:- Lead team of 12 internal plus contract resources through many initiatives that aligned directly to the firms Key Performance Indicators
- Created strategic alignment with Global representatives to ensure development and deployment practices are mirrored across global regions.
- Developed annual team budget and maintained spend throughout each quarter to remain financial responsible as aligned to annual team plan.
- Managed internal and external teams’ through many packaged and custom developed solutions that directly improved the customer experience.
- Managed all projects impacting our team to ensure a methodology was used that ensured concise project and program deliverables.
- Continued annual growth of internal team by organic recruiting and hiring practices used to ensure team members represented the highest quality resources available.
- Reported weekly to senior management team on status of internal initiatives, project(s) health and burn.
- Worked in concert with client facing management team to meet the needs of the customer in our ever evolving matket.
Confidential, Minnetonka, MN
Project Manager
Responsibilities:- Project Manager for repayment software proof of concept
- Managed internal and external teams’ through software bake - off of Emdeon, JP Morgan and Optum Custom payer software.
- Delivered all findings to CIO of Confidential for formal decision on final selection.
- Created matrix to make decision palatable based on functionality, impact, price and implementation timing.
- Advised project sponsors on integration task progress, financial burn and phased release dates.
Confidential, Bloomington, MN
Project Manager
Responsibilities:- Project Manager Manager for 3.2 million dollar ESI/Medco integration effort.
- Managed several projects simultaneously, utilizing local and off-shore resources, to advance the integration of ESI and Medco respectfully.
- Managed internal and external professional resource teams from Design concept to build process utilizing Agile and Waterfall methodologies
- Held project and build team to dates through Event chain Methods (EVM) which allowed for clarity of tasks that initiate a chain of events.
- Advised project sponsors on integration task progress, financial burn and phased release dates.
- Worked closely with PM’s from several different decencies to align daily the EVM flow on and off-shore resource utilization.
- Successfully converted over 20 applications to an integrated solution while implementing the mandated compliance policies required.
Confidential, Eden Prairie, MN
Project Manager
Responsibilities:- Program Manager for 1.2 million dollar Information Security initiative.
- Managed internal and external professional resource team through 3 primary projects which included Governance, Disaster Recovery proof of concept and build out including Info Security deliverables.
- Disaster Recovery implementation of a hot DR/BC site in St. Could, MN which was required by SOX and SAS70 audit results.
- Managed and advised board of directors on site location, hardware selection and Tier one application SLA’s.
- Developed and implemented business resumption, occupant emergency, continuity of operations, incident management and disaster recovery plans which are tested quarterly.
- Program deliverables included: Digital Rights Mgmt, Endpoint DLP, Vulnerability Mgmt, Archer eGRCM suite Proof of concept, stand up and build out, Rapid7 Vulnerability deployment, and the business processes surrounding these efforts.
Confidential, Golden Valley, MN
Project Manager
Responsibilities:- Program Manager for Hitachi Storage/DR implementation
- Managed internal and external professional resource team through proof of concept on Hitachi AMS 2500 software, hardware and Geo-Max project. 1.2 million dollar project budget.
- Developed proof of concept for warm DR/BC co-lo sites in western and northern Minnesota
- Tested solutions over 1 month through proof of concept to live tests.
- Successful build out and implementation of both sites 3 months prior to original release dates.
Confidential, Plymouth, MN
Project Manager- Technical Lead
Responsibilities:- Managed large development, QA, SA and PMO team through ZK portal project which included 4 work streams, tight deadlines and several development and architecture tools. Delivered on time.
- Used iterative workflow methodology to salvage a very behind project and deliver build according to the original, committed target date.
- Acted as It and Business liaison for 4 separate work streams and project teams
- Assisted senior management in new streamlined efficiencies for team and processes surrounding the development lifecycle and build process.
- Developed Metric controls to better report team performance to senior management team
Confidential, Plymouth, MN
Project Manager
Responsibilities:- Managed large Data Leakage Prevention project which deployed processes encompassed with state of the art technology to monitor and enforce the policies and procedures that follow the compliance regulations used at this client. Deployment was broken into 4 phases: Proof of concept, Desktop, Datacenter and Network.
- Managed adaptive authentication Project and team of 30+. Project enforced the security metrics surrounding the current network access points including the IronPort firewalls
- Lead the release management effort and framework.
- Gathered all relevant requirements to onboard the top 40 SOX and SAS70 production applications into SATS for application provisioning
- Created Metrics controls to better report team performance to senior management team
- Trained customers on the importance of access management, a unified provisioning system, the synchronization process and Entitlement review process
Confidential, Plymouth, MN
Program Manager
Responsibilities:- Managed 2 key project teams assessing current application risk as it pertains to sensitive data elements.
- Managed full development life cycle of in house application developed solution utilizing RUP methodology and ABT Workbench.
- Project uncovered application risks as it pertains to client information and the data contained in its warehouse sources
- Managed daily tasks of project team which consists of 5 stakeholders and business customers 38 development resources.
Confidential, Minneapolis, MN
Program Manager
Responsibilities:- Managed large compliance project for pay card industry services.
- Project included Time driven milestones monitored by compliance/regulatory audits and encapsulated 11 core business applications deemed out of compliance.
- Created Use cases and mapped application processes to determine most suitable compliance resolution.
- Lead project team through policy development, application on boarding and release management associated efforts.
- Managed daily tasks of project team which consists of 60 stakeholders and business customers as well as process and It resources through ABT Workbench.
Confidential, Minneapolis, MN
Project Manager
Responsibilities:- Managed Large Data Migration Project which included a 24 hour life snapshot of all production related resources, events, batches and jobs that run at Confidential . Including the infrastructure and replacement of the architecture and topology for their production Firewall bank.
- Managed business and development team through a rewrite of an existing Business Spending tool. This project was compliance/regulatory in nature with high exposure to the NYSE and its auditors. External resources were leveraged from FiServe to ensure a pointed solution deliverable was implemented within the target milestone.
- Managed QA team through system, integration and stage testing phases as well as defect management and remediation.
- Utilized RUP and Waterfall methodology and artifacts on these projects, depending on their size and requirements which were utilized through the use of Microsoft Project and Rational ClearCase.
Confidential, Plymouth, MN
Program Manager
Responsibilities:- Managed Self Service Project involving several teams and key tools used to empower the Business user culture to manage their own servers and script used for daily use.
- Managed medium sized team on Business process mapping project which directly impacted the Daily business and BAU approach for 2 of the 6 Brands of this company’s portfolio of customers.
- Managed 5 Pilot’s on PowerBroker and ITG software rollouts. Additionally, defined and created a Proof of concept model for each subsequent Pilot team.
- Utilized RUP methodology and artifacts on each project.
Confidential, Saint Paul, MN
Project Manager
Responsibilities:- SAP Security Implementation Project
- Utilized RUP methodology while incorporating Rational tools to assure project milestone delivery and timeliness
- Developed and created documentation to maintain SAP authorization process design and related documentation using SAP’s GRC Access Control modules.
- Communicated and translated SAP authorization requirements among business process owners.
- Analyze SAP authorization assignments and segregation of duties conflicts.
- Created Knowledgebase for providing SAP authorization issue resolution support across Enterprise.
Confidential, Golden Valley, MN
Senior Program Manager
Responsibilities:- Lead development of new EPMO and standardization of methodologies and documentation as well as the integration of two distinctly different cultures throughout their merger.
- Daily responsible for the executive project portfolio consisting of 7 capital projects, their successful delivery and the subsequent project resources including team members, budgets and compliance procedures
- Developed standards and documentation for on going use of EPMO functions
- Direction of Project team daily activities and time allocations
- Practiced several methodologies including Method One and RUP
- Proficient in use of Rational Functional Tester, Rational ClearCase and Rational Change Management Solution
- Responsible for over 4 million in project budgets
- Senior PMO representative to all Allianz Line Of Business executives
