SUMMARY:

• An astute professional with 7+ years experience in Managing projects in various Business Units - GTS - Danske Bank, as Delivery Analyst with Confidential .
• Monitor project performance, report status, and facilitate the creation of action plans to promote adherence to IT project schedules.
• Created and implemented the use of an issues log to track issues and concerns during projects, which ensured that all issues were resolved and accurately documented prior to going live.
• Research, collect and evaluate project data necessary to meet project reporting and evaluation requirements.
• Leads small-to-medium sized projects, end-to-end, from initiation, planning, execution, monitoring and controlling and closedown.
• Demonstrated the ability to manage multiple projects and tasks, adapt to change, and work both independently and/or in fast-paced, team environment.
• Diverse background of experience allows quick adaptation to new projects, system tools and reports.
• Excellent interpersonal, communication and organizational skills with proven abilities in team management and customer relationship management.
• Undertake variety of basic audits to confirm that transactions have been made in accordance with the rules and regulations and ascertain their accuracy and propriety.
• Building and maintaining strong and effective relationships with clients and team.
• Delegate tasks and responsibilities to appropriate person with specific timeline.
• Overseeing the project operations with respect to resource deployment, time over-runs and quality compliance.
• Highly experienced in tracking and reporting on specific projects and assumed deadlines for various competencies.
• Developed Excel spreadsheet to track project budget at project and application portfolio levels used in resource forecasting and status meeting.
• Organizing material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
• Designing the layout and structure of the documents by screening and selecting appropriate news items.
• Identifying company’s client groups/target audiences & devising communication plan for the same.
• Building the content, creating plots & character and creating subplots & tracks to support the main story.
• Coordinating with the other writers for smooth functioning at the execution level to maintain the interest level of the target audience.
• Scheduled timeline and maintained status reports for completion of content.
• Managing content process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

TECHNICAL SKILLS:

• Conversant with Adobe Framemaker 7.0 and Robo Help.
• Proficient in MS Office (Word, Excel, PowerPoint, Visio, Outlook, One Note), SharePoint 2013.
• Proficient in Project Management Tool - MS Project.
• Ability to manage complex spreadsheets, create pivot tables and graphs to represent data.
• Excels at managing changing priorities with the ability to manage and prioritize multiple project responsibilities.

PROFESSIONAL EXPERIENCE:

Confidential

Project coordinator

Responsibilities:

• Provide daily support to Project Managers by coordinating production activities and tasks. Preparation of reports to monitor status of projects. These includes: Project Overview/Dashboard report, Managing Hypercare Action log for various competencies and key quality metrics.
• Created project documentation during all phases of the project lifecycle.
• Provided visibility, tracking and reporting into all Change Management activities.
• Coordinating activities by change management, business continuation and problem management for a return to service and problem mitigation and assure 24/7 service availability.
• Collaborate with production team to produce outstanding results and ensuring projects are on schedule and on budget while keeping an eye on the overall quality of work related to client projects .
• Involved in finding team utilization statistics, resource allocation, continuous performance/service and business improvements (Idea log), leave management, report generation.
• Created and maintain project dashboard summary for portfolio review with Senior Leadership.
• Prioritizing multiple projects and handling changes a fast-paced creative environment.
• To conduct and review progress through weekly/monthly meetings.

Confidential

Project Management & Content Management

• Spearheaded a team of 4 members and three projects for newer content analyst.
• Served as the Key Player in managing Wins for Global Marketing Centre (GMC).
• Managed various Marketing Collaterals like case studies, client references, datasheet & web copy and client presentations.
• Holds the distinction of managing the project risk to deliver projects that meets stakeholder needs.
• Looked after the schedule analysis and recommended corrective actions to keep the project on track.

Confidential

Technical Editor

• Checking the Tex and Latex commands.
• Coordinating surveys.
• Researching recent reports and articles.
• Overseeing the market research.
• Writing & editing the press releases, in-house newsletters, speeches, articles and annual reports.
• Validating the corrections to confirm Elsevier computer aided production documentation.
• Answered the enquiries from individuals, journalists and other organizations.

Confidential

Technical Editor

• Successfully checked the author corrections including the text, artwork, tables and bibliographic reference corrections.
• Spearheaded the validation of article key data & checked the multimedia components.