TECHNICAL SKILLS:

• SCRUM
• Agile Coaching
• Agile Methodologies
• Kanban
• SDLC
• CI/CD
• DevOps
• Resource Management
• Program Management
• Development Management
• Quality Management
• JIRA Administration
• AWS Technical Professional
• Client/Vendor Relationships
• Data Mapping
• Policy Development
• Source Code Management(Git
• SVN
• CC)

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Agile Coach - Scrum Master

Responsibilities: I

• Implement agile best practices and standards
• Lead Development Teams for software and infrastructure projects
• Develop Continuous Integration Framework for Build, Test, Deploy, Release Standards
• Manage and mitigate risk related to cross-product dependencies
• Led Agile workflow creation and migration effort
• Implemented Agile Development Standards
• Created User guides for using JIRA effectively in Agile Projects
• Provided direct oversight on process improvement procedures
• Conducted Agile Workshops, Coaching and Training for 200+ Employees

Confidential, Salt Lake City, UT

Agile Project Manager - Scrum Master

Responsibilities:

• Lead Development Team of 15 for all software and infrastructure projects
• Manage JIRA and Zendesk Operations for Development
• Manage and mitigate risk related to cross-product dependencies
• Manage Helpdesk and Support Groups
• Implement agile best practices and standards
• Coach and Mentor Team of 30 Dev/QA members
• Improved Story and Bug Resolution efficiency to 90%+ from 35%
• Streamlined Release process and timeframe from 6 hours to 2 hours
• Implemented JIT Design sessions using mockup tools to improve feedback

Confidential, Salt Lake City, UT

Development Program Manager

Responsibilities:

• Coordinate four development teams producing ten unique products in constrained timelines to meet business and client needs
• Manage releases of over 100 deliverable artifacts across 3 major branches of maintained code (Current, Supported, End of Life)
• Manage 4 development teams supporting full product suite (4 Manager Reports with teams of 20-30 developers)
• Report directly to the VP of Development on all work products statuses and program health
• Oversee approximately 5 major customer bundle releases per month, consisting of multiple product releases
• Work closely with each Product Development Director, Product Manager and QA Leadership to produce and maintain a Development Program Plan to provide visibility to company leadership.
• Championed initiatives for standardization of processes around the Software Development Lifecycle (SDLC) Milestones, and Release and Delivery Management
• Led design and development efforts for a Configuration Management Database Solution to report on Product and Artifact dependencies between development and project teams

Confidential

Agile Project Manager

Responsibilities:

• Manage development and implementation projects through the entire software development lifecycle
• Implemented a point of sale solution for a customer on time and under budget while performing beyond expectations for profitability
• Work with Executive leadership to ensure customer expectations were met and all contractual obligations fulfilled
• Write and execute statements of work for work products to be developed by the development team
• Successful implementation of a bay area retailer with over 50 locations in a rapid timeline that produced a strong solution to be delivered prior to peak season under budget and exceeding client expectations. Management of a custom development project and team that led to a sub 7% rework rate of all development products through quality management.
• Implement project closure standard format to be used for all projects to measure quality, deliverables met and outstanding work products.

Confidential

Business Development Manager, Riviera Beach, FL

Responsibilities:

• Manage business analytics and resources for usage in daily, weekly and monthly status reporting
• Implemented new CRM Software solution for dealer group
• Generate sales traffic through implementations of special programs
• Train and coach business development team on current procedures and processes
• Managed business development team of 10
• Creation of an outside sales and partnership program with local banks leading to increased sales volume Foundation of commercial vehicle sales program
• CRM improvements led to an increase in customer retention of 35%

Confidential

Enterprise Architect, Palm Beach Gardens, FL

Responsibilities:

• Maintained project time-lines and status reporting
• Manage projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support
• Ensure escalated issues are communicated, managed, and resolved considering priority and customer impact
• Work with sponsors and business partners to set and manage scope of enhancement/development work
• Worked closely with IT senior management team to:
• Develop the corporate Enterprise Architecture (EA) framework
• Create and maintain the overall application architecture current and future state models
• Develop migration plan for retiring legacy systems
• Lead the tool-selection process for the technical architecture automation tool
• Identified change of course of system implementation saving company over $1m.
• Identified and analyzed patterns and gaps for work effort at a strategic level, overseeing the analysis of project impacts to business processes and systems to manage a successful outcome.
• Creation of the Enterprise Architecture provided the basis for controlling change.
• Implementation of Technical Architecture Review(TAR) Process within the corporation for better control over new systems and their effects on JSOX Compliance.