SUMMARY:

• Seasoned technology professional with over nine years’ project delivery seeking to work with locally established teams.
• I offer a talent for developing solid working relationships and effectively managing time and resources.
• I have the proven ability to manage multiple projects and meet delivery, scope, and budget requirements that support financial investments in technology.
• My focus on continuous improvement enables my success.

TECHNICAL SKILLS:

Methodologies: Waterfall, Critical Path, Agile, Kanban, and Lean Six Sigma

Assets: JIRA, Project/Project Online, Wrike, Work Front, and Primavera

Knowledge Areas Specialties: Communication, Integration, and Quality

PROFESSIONAL EXPERIENCE:

Confidential, Uncasville, CT

Sr. Project Manager

Responsibilities:

• Acted as the single leader with complete authority and responsibility for planning, staffing and financial management of technology - driven projects.
• Direct leadership for application solutions implementations that supported over 4,000 U.S. members, 400 employees, and 20+ government departments.
• Provided mentoring and leadership direction to staff in support of a customer-driven environment.
• Led corporate training efforts to engage business teams in open forum discussions that support professional and personal technology usage.
• Exercised flexibility and discretion while working in a culturally diverse organization.
• Completed project artifacts that supported the entire project life cycle including project schedules, requirements, solutions, test plans, readiness reviews, change control, and production releases.
• Managed suppliers and partners to shorten lead time and improve delivery times and eliminate rework/waste.

Confidential, Windsor Locks, CT

Infrastructure Project Manager

Responsibilities:

• Technical project manager responsible for the overall planning, coordination, execution, reporting, and stability of multiple projects associated with migration and deployment.
• Developed teamwork assignments, directed and monitored work efforts, performed quality reviews, and escalated issues appropriately for Project Managers, functional leaders, and partners.
• Consulted with solutions architects to gather technical requirements and appropriated information to aid in infrastructure sizing and network integration.
• Lead requirements gathering workshops and technical discussion surrounding systems, platforms and infrastructure.

Confidential, Enfield, CT

IS Project Manager/Lead Business Analyst

Responsibilities:

• Accountable for the success of divestiture projects including meeting target dates, determining scope, business issue resolutions, and timely decision making. Strategic planning and roadmap executed for 18-24 months.
• Evaluated supplier’s ability to meet short/long term needs while adding value and gaining a competitive advantage.
• Executed intranet upgrade of SharePoint with enhancements in nine months. Deployed augmented workflow application and mobile-based CRM site within three months of SharePoint delivery.
• Proposed a Business Intelligence solution that would improve the integrity of financial data and surface inventory availability through data-driven dashboards. SSRS with SharePoint integration. (Sales, Finance, Supply Chain)
• Directed technical team’s project activities and task execution. Monitored quality of deliverables in accordance with performance and compliance objectives.
• Performed manual System Integration Testing (SIT) and conducted User Acceptance Testing (UAT) with use case scenarios developed through Joint Application Design (JAD).

Confidential, Watertown, CT

Business Process Consultant

Responsibilities:

• Gathered information for the creation of project artifacts including project charter, scope, business case, and approaches and recommendations.
• Invited input from staff in support of engagement, ownership, and visibility.
• Gathered requirements from technical teams to generate project dashboard reports to disseminate financial and status information to project stakeholders and executive leadership.
• Documented any deviations and work with technical team to fill knowledge gaps.
• Conducted “Conference Room Pilots” whereby key departments verified access to data after migration occurred. Activities included “walking the process” and capturing changes as needed.
• Prepared business process models that depicted modeling of all business activities from conceptual to procedural levels - current, future and ideal state flows. (Sales, Order Entry, Supply Chain)
• Lead data mapping activities in support of improving data integrity throughout the system migration process.

Confidential, East Hartford, CT

Business Project Manager

Responsibilities:

• Managed the full SDLC from initiation through requirements, analysis, design, development, testing and deployment phases, as well as project closing and controlling risks.
• Directed project oversight reviews and assisted management with data analysis for decision-making.
• Managed key relationships with contract labor staff and site help centers.
• Conducted analysis of service performance to ensure customer satisfaction, and provided recommendations through benchmarking efforts in support of growing business needs.
• Created web-based services, which included a self-service ticketing and tracking application, automation and notification process, and business rules that were implemented in support of B2B sales.
• Directed offshore development teams through project lifecycle focusing on Build-Accept-Test.
• Performed gap analysis for system feature improvements and enhanced end user and administrative interfaces.
• Primary leader for Kaizen events in a lean business environment, and was recognized for outstanding use of quality tools in support of continuous improvement activities in information technology.