Project Manager Resume Â Bentonville, AR - Hire IT People

TECHNICAL SKILLS

Risk Management | Process Improvement | Key Performance Reviews | Client and Vendor Relations | IT Project Life Cycle

Cost and Budget Analysis | Data Analysis | Technical Operations | Strategic Planning and Implementation

Bentonville, AR

Project Manager

Managed high - value IT delivery projects through Waterfall and Agile methodologies
Led matrixed teams which consisted of up to 15 employees and vendor partners, co-located and virtual
Served as the scrum master of highly technical teams, responsible for handling rapid work-streams, involving application development, software implementations, and modernization efforts
Established and sustained positive relationships with business partners, IT stakeholders and product owners
Worked in collaboration with the program manager in monitoring compliance of projects with program guidelines and objectives
Ensured the smooth transition and appropriate documentation of developed solutions to support teams through knowledge transfer (KT) sessions

Career Highlights:

Increased efficiency by 45% by leading the implementation of upgrades and improvement of processes to incident reporting system software
Replaced legacy process and greatly reduced the time taken to record and track pre-orders in stores and clubs by efficiently managing the project that developed a kiosk and mobile application
Directed the deployment of enterprise-level TrueSight Capacity Optimization software which monitored mission critical IT resources based on business priority as well as increased the accuracy of forecasted capacity needs
Led project that implemented electronic payment environment to develop and test payment card industry (PCI) applications
Coordinated mainframe changes and outages across five business areas and 11 countries, thus achieving less than 3% down time over a two-year period

Bentonville, AR

Senior Project Analyst

Managed infrastructure release projects to stores and clubs while maintaining a 0% impact rating
Ensured the escalation of issues and risks with high criticality and probability to leadership when necessary
Worked with vendor partners in developing schedule of work (SOW) agreements
Promoted data accuracy by consistently updating project management tools Clarity, Open Workbench, and MS Project

Career Highlights:

Managed the implementation of hardware and software environments needed to deploy Microsoft Lync 2010 instant messaging and collaboration tool to 80,000 users
Led the deployment of next generation Motorola handheld scanners and Zebra wireless printers to 2,300 company stores and Sam's clubs
Implemented the replacement of 3rd party Interactive Voice Response (IVR) System with in-house developed solution-saving the company approximately $800K annually in operating expenses
Directed the team that packaged and deployed major photo kiosk software updates to 3,500 stores which provided a significant increase in efficiencies and new functionality to customers

Project Analyst

Collaborated with project manager to define project scope, schedule, budget, and implementation plans while ensuring compliance with the information systems development life cycle (ISDLC)
Offered direct support in implementing business solutions through the establishment of relationships and partnerships with key stakeholders
Frequently interacted with customers, and leadership while ensuring the proper access of vendor partners to systems and environments needed for the project

Career Highlights:

Co-managed project that migrated 1,500 terabytes of data from legacy storage area network (SAN) arrays to new ones and de-commissioned more than 500 legacy servers which reduced the company’s technical debt
Successfully maintained an 85% efficiency rating for 2011 on project scope, schedule, and cost
Monitored and guaranteed 90% adherence to the project stage gate approval process