SUMMARY:

• Forward, Reverse, and 3PL Supply Chain Operations and IT professional with experience in multiple industries and environments.
• Currently seeking Lean Six Sigma Green Belt certification.
• Fourteen years of in - depth and hands-on experience with multiple Warehouse, Transportation, and Labor Management Systems (WMS/TMS/LMS), e-Commerce applications, and Web Portals, interfacing into ERP, OM, MRP, EDI and Financial systems.
• Proven background in project and office management, business process analysis and re-engineering (BCP/BCM/BPM), vendor and client engagement, and customer service.
• Active knowledge of SDLC and PMLC methodologies, including Agile/SCRUM, RUP, OUM, and Waterfall approaches.
• Passionate about the adding of efficiencies to operational processes and value to the bottom line.
• Skilled in cross-departmental collaboration, knowledge transfer, requirements gathering, technical documentation, and business continuity.
• Manager of up to 35 direct reports.

FUNCTIONAL/TECHNICAL SKILLS:

Software: Manhattan WMi/SCi and LM (v. 2016) and Slotting (v. 2017); Manhattan WMoS (v. 2009); JDA/RedPrairie WMS/SCE (thru v. 2014.2 / 9.1), and TMS and WFM (thru v. 2012;); Accellos 3PL and Radio Beacon; Retalix Triceps; Oracle, Kuebix, and RoadNet TMS; SAP ECC6, SNC and R/3; JDE One World; Oracle Retail; MS Great Plains; Kewill/UPS/FedEx manifesting; CubiScan Qbit; MS Project and Visio; JIRA; HPQC

Hardware: Dematic and Wynright Automated Robotic Storage and Retrieval Systems (ASRS); Invar IWS Sorter Control Systems; Remstar and Dematic Pick/Put-to-Light; RF scanners, tracing stations, and print-and-apply labeling

Databases: Oracle 9i/11i/10g; MS SQL Server thru v. 2008; MS Access

PROFESSIONAL EXPERIENCE:

Supply Chain Project Manager

Responsibilities:

• Project Manager for full lifecycle implementation of Manhattan WMi/SCi/LM (v. 2016) and Slotting (v. 2017) and upgrades to Dematic FlexSort, IQ-Pick, and IQ-Sort for Pick-to-Light and automated conveyor systems
• Worked with IT, Infrastructure, Software Vendor, Hardware Vendor, and Operations Project Managers to deliver Warehouse Managements implementation, including Reporting, Labor Management, and Slotting
• Coordinated with Business Users to gather requirements, craft process flows, and create and execute User Acceptance Test (UAT) scripts and schedule
• Facilitated Joint Application Design (JAD) sessions

Project Manager and Sr. WMS Functional Lead

Responsibilities:

• Managed the selection process of an inventory control solution (decision: TECSYS), including crafting RFPs and quote requests; understanding, documenting, and following up, and comparison of responses
• Advised client on the best overall solutions, primary design, and integrations with PeopleSoft 9.2 and Fluid for Item and Vendor Master system of record, Allocation strategies, Item Substitutions, Low Unit of Measure Picking, 3- and 4-way Voucher Matches, Non-Stock Delivery Tracking, mobile and RF hardware, and related functionalities
• Coordinated with IT, Infrastructure, business users, and high-level stakeholders to gather requirements and craft process flows

Sr. EDI Project Manager and Solutions Analyst 

Responsibilities:

• Project Manager for an EDI platform implementation, with MS Great Plains integration
• On-boardings of, and integrations with 3PL and freight-forwarding providers and retail trading partners (Home Shopping Network; Macy's; Target; Bed, Bath & Beyond; The Container Store)
• Mentor and User Acceptance Test Script Creation - Cook Medical (JDA 9.1 implementation))
• Mentor - Buyseasons (RedPrairie TMS v.2012)
• Founding Member – Associates Advisory Committee

IT Project Manager and Business Analyst 

Responsibilities:

• Project Manager and Program Work Stream Leader for co-located teams of stakeholders and developers for a custom .Net Supplier Web Portal with SAP ECC / SNC integration, and website user experience for over 10,000 supplier admins
• Drafted Business Requirements Documents, Test Scripts, Testing Readiness Plans, User Training materials, and Integration / Cutover Plans for Development, Quality Testing, and Production environments
• Managed software development requirements, progress, and quality reviews on specs and testing results
• Documented test results and resolved testing defects in HPQC and provided SharePoint governance
• Provided executive level reports on development and defect burn downs
• Guided customer teams through Unit, Integration, and Systems Testing 

RedPrairie / JDA Project Manager and Implementation Solutions Analyst 

Responsibilities:

• Project Manager and Solutions Analyst for full lifecycle, multi-site rollout of JDA SCE v. 8.2 / 2014.2 WMS (formerly RedPrairie), including initial installs of SQL Server 2012 for multiple environments
• Two simultaneous projects delivered on-schedule and within budget (Navistar - auto manufacturing with Kanban and sequencing; Starbucks – refrigerated and frozen foods; ambient retail supplies)
• Performed multiple on-site Feasibility and Risk Management studies relative to legacy WMS replacement
• Created Project Plans and Schedules (WBS), Communications Plan, and Business Continuity Plan
• Tracked project budgets and provided C-level status reports
• Facilitated SCRUM meetings and inter-departmental communication
• Documented Business Requirements and EDI Data Maps; designed and crafted Current- and Future-State Integration Data and Operational Process Flows; maintained technical documentation
• Configured WMS software application with ERP integration (Baan)
• Crafted and executed Business and User test scripts (UAT) and User Training Program
• Interviewed project team candidates and provided recommendations for hiring of additional team members

Project Manager

Responsibilities:

• WMS Project Manager for Accellos 3PL WMS implementations with EDI and SAP ECC integrations into two existing Ryder DCs, including existing customer conversion and new customer integrations (Kraft Foods; Richelieu Foods)
• Project definition and set up in MS Project
• Resource Management
• Budget and project milestone tracking; Change Requests; technical documentation
• Executive-level Status Reporting
• IT Project Manager and Account Manager for high-profile client (Cisco Systems)
• Defined and implemented IT solutions for small parcel manifesting and shipping, including EDI integration, TMS selection, service level optimization, and ‘Ship To’ address corrections database clean up

Sr. Business Process Analyst 

Denver, CO

Responsibilities:

• Provided thought leadership and facilitated stakeholder workshops to define and document requirements, process flows, KPI, Quality Assurance, Business Continuity, and SOPs for the following process structures (taxonomy) in advance of unified ERP selection (SAP) for 6 separate acquisitions:
• Retail Store Location, Design, Construction and Layout (and Closings or Relocations)
• Location and Yard Operations Management Expense Management (P&Ls; Labor & Materials}; Sales & Margin Management; Working Capital Management; Employee Performance Management ; Training and Leadership Development
• Distribution and Logistics, including Network Optimization
• Manufacturing Material Requirements Planning (MRP); Vendor-Managed Inventory (VMI); Production Planning, Execution, and Control
• Order-to-Cash/ Customer-to-Cash (Marketing, Order Management, Credit, Invoicing, Rebates, Merchandizing, Customer Price Management)
• Procure-to-Pay (Strategic Sourcing; Supplier Portal; Supplier Relationship Management)

Sr. RedPrairie Solutions Analyst

Responsibilities:

• Program Management support for full lifecycle, multi-site rollouts of RedPrairie 2012.2 WMS. WFM, TMSand a GPS/GIS mobile, home-delivery solution
• Software application configuration with EDI and ERP integration into Oracle RETAIL
• Project plan refinement; risk management; data integration mapping; technical documentation
• Business and User test script (UAT) development and User Training Program creation and execution

Sr. RedPrairie Consultant

Responsibilities:

• Project Management support for a full lifecycle rollout of RedPrairie 2010.2 WMS
• Software application configuration with integration into Ellipse ERP for serialized and non-serialized parts
• Technical documentation, including business SOPs and User Training Program creation
• User test script (UAT) development and execution; informal, ‘on the floor’ training assistance during start-up; start-up (’go live’), and post-implementation support

Sr. RedPrairie Implementation Consultant

Responsibilities:

• Project Management support for multi-site rollout of RedPrairie WMS with SAP MM integration
• Technical documentation; User Training Program development and formal training delivery; User test script (UAT) development and execution; informal, ‘on the floor’ training assistance during start-up; post-implementation support
• Support of 3rd party offerings, including Dematic Automated Storage and Retrieval Stacker Crane System (ASRS) and Invar IWS sorter control system for greenfield warehouse construction and start-up

Sr. Solutions Analyst

Responsibilities:

• Business Process Analyst for over 16,000 daily retail and residential LTL and Drop Shipments via EDI and eCommerce web portal transactions, and separate Reverse Logistics activities (Returns, Dispositions, and Repairs/RTV/Salvage)
• Managed project work streams and crafted Business Requirements Documents (BRD) for 11 separate projects; ver $2.5M in annual cost savings; ROI less than 6 months per project
• Initiated, drafted and drove Disaster Recovery Plan for 6 critical applications and systems, including risk analysis and triage of existing issues
• Direct engagement and contract negotiations with software and hardware vendors, saving thousands of dollars in new and backup licenses and solution expenses
• Project team member for implementation of patented robotics system with JDE ERP system integration
• Sarbanes-Oxley (SOx) documentation and operational compliance in advance of an IPO

Manhattan WMoS Implementation Business Analyst

Responsibilities:

• Directly responsible for handling business-side issues for Manhattan DOM, and WMoS WM, LM and Replenishment modules (v. 2009) relative to enterprise-wide implementations for client's 20 locations
• Evaluated existing warehouse management systems, making recommendations for efficiencies
• Documented business process flows, EDI and XML transaction processing, and data maps for ERP integrations
• Created High-Level Designs (HLD) for Manhattan DOM and WMoS Receiving, Purchase Orders, Sales Orders, Waving, and Picking processes
• Worked with business line leaders, end users, and Manhattan staff to identify areas of risk

RedPrairie Project Manager

Responsibilities:

• Engaged by RedPrairie to achieve the goal of bringing this T&M, full life cycle, 3PL project back on schedule and within budget and scope (RedPrairie v. 2009.2) (five weeks behind schedule at time of engagement)
• Owned the project; brought project within scope, under budget, and ahead of schedule within three weeks
• Managed the project team; approved time and expenses; provided C-level status reports
• Negotiated and prepared Statements of Work (SOW)
• Crafted Project Plan and implemented strategies for parallel completion of client responsibilities and RedPrairie tasks

Sr. Warehouse Systems Support Analyst

Responsibilities:

• Supported Medical Device manufacturing facility
• Sole, on-site Warehouse Management Systems and IT analyst for over 200 associates in an operational facility housing 4 JNJ divisions
• Reviewed, analyzed, and evaluated business systems and user needs; annual revenue for this DC in excess of $1B
• Administered and supported local and remote MS SQL, WMS, JDE and Oracle servers/databases
• Facilitated planning and execution of key projects, such as Order-to-Cash implementation, WMS install and implementation, Oracle to SQL Server database migration, UNIX server upgrade, enterprise-wide desktop OS upgrade, and DOS-to-Windows RF technology conversion
• Devised System and Disaster Recovery Plans to ensure operational continuity
• Engaged vendors to oversee procurement and upgrade of hardware and software
• Performed Sarbanes-Oxley (SOx) user roles and server access creation, testing, and reportin