Technical Project Manager Resume
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Bellevue, WA
SUMMARY
- Results - oriented professional who effectively leads cross-functional teams to a successful product launch in fast paced environments.
- Successful at directing a wide array of IT initiatives with a strong background in device technology and particular expertise in the mobile and telecommunications field.
- Possessing a track record of proposing multiple potential solutions for complex or new problems or processes and not afraid to make objective recommendations as to which direction should be taken. Skilled project manager with experience in combining technical and business solutions to support overall corporate strategic goals.
- Expert in analyzing data, resolving problems, and providing exceptional customer service; trained in techniques for successfully managing information technology infrastructure, development, and operations.
- Strong ability to build rapport with clients and colleagues and succeed in high-pressure, challenging, and deadline-driven environments.
- Seeking to take career to the next level in a product/program management role that will lead to a positive impact organization-wide.
- Agile Methodologies/ Scrum
- Program/Project/Product Management
- Product Lifecycle Management
- Skilled Negotiator
- Requirements Gathering
- HP Quality Center
- Risk/Contingency Management
- Technical Writing & Reporting
- Strong verbal and written communication skills
- Manage Requirements Compliance
PROFESSIONAL EXPERIENCE:
Confidential, Bellevue, WA
Technical Project Manager
Responsibilities:- Serve as OEM lead to oversee the development of multiple projects with diverse teams and align priorities to exceed corporate expectations for Confidential and device launches.
- Assess and formulate carrier requirements using Agile methodology in collaboration with R&D, testing, QA, UX/UI, design, marketing, and legal teams.
- Execute effective communication of complex technical issues and responsibilities to internal and external stakeholders.
- Responsible for resolving all technical issues related to GSM, UMTS, HSPA, LTE, VoLTE, Acoustics, RF, SW stability and HW reliability, battery/current consumption, NFC, WiFi, Bluetooth, mobile and stationary call/data performance by engaging Confidential R&D.
- Anticipate bottlenecks and identify risks and priorities to present critical recommendations to senior management for optimal project realization.
- Engage in postmortem and lesson learned discussions for future process and product improvement.
- Successfully own and launch iconic Confidential products.
- Managed the successful launch of iconic Confidential products from inception to market such as the Galaxy Note series (Galaxy Note2 - Note8), Galaxy S series (Galaxy S3-S7), wearable devices such as the Galaxy Gear series, and tablets such as the Galaxy Tab S series which contributed to more than $1B in sales.
- Played a key role in effectively allocating resources in order to complete T-Mobile lab entry testing on time by influencing VP level executives to double the amount of testers.
- Managed the development and launch of T-Mobile’s “User-Disable 2G” feature for Confidential devices to move in the direction for faster, more efficient, innovative technology.
- Dramatically reduced the number of duplicate device issues reported by the customer through implementing new and improved processes for handling global device issues.
Confidential, Bothell, WA
Quality Assurance - Visual Data Specialist
Responsibilities:- Responsible for educating other team members on how to use GIS software that ultimately allowed users to edit navigation map data.
- Served as a mentor to resolve any questions in regards to policies on current projects in order to reach production targets and deadlines.
- Hold excellent working knowledge of scanned unit functions and applications, while also being compliant with processes guidelines.
- Detail oriented individual able to troubleshoot and quickly identify issues and implement appropriate action.
- Increase overall productivity of other visual data specialists through leading educational sessions that taught team members how to successfully complete projects in the most time efficient manner.
- Analyze numerical reports, scatter-plots, and statistical spreadsheets in order to develop weekly productivity documentation that summarize developing trends and project completion forecasts.
- Monitor team member productivity and quality of work to ensure all are documenting any errors in records and are complying with changes to company policies in order to monitor trends and guarantee employee efficiency.
- Acting liaison between team members and upper management in order to relay information about issues that may potentially cause a delay in project completion, in regards to Google maps, in a timely manner.
