SUMMARY:

• A senior level project/program manager with over 12 years of experience performing data analysis, reporting, and forecasting expertise looking to reside in a fast - paced environment that will allow the utilization of quick and innovative thinking to resolve areas of opportunities.
• Overseeing project(s) and/or an area in a team environment, while exercising expertise in analytics, strategy design, training, report creation, troubleshooting, and budget analysis would be the ideal setting.

TECHNICAL SKILLS:

Project Management: Six Sigma - Greenbelt, PMI, PMO, SDLC, Agile (Kanban & SAFe), Lean Iterative, Waterfall, Certified Scrum Master, Agile Coach, ISO, ITIL

Software: MS Word, MS Outlook, LotusNotes, MS Excel, MS Access, MS PowerPoint, MS FrontPage, MS Project/Server, SAP (CRM, ERP, SCM), Artemis, StarTeam, Lotus 1-2-3, Lotus Approach, Lotus Freelance, VisioPro, Omni Page, Plainview, SharePoint (WSS & MOSS), OBIE11G, Clarity, JIRA, Teamforge, Atlassian, Tableau, Confluence, TeamMate, Alteryx, Vendavo - Profit Analyzer, ACL, Intelex, HP-PPM; HP-ALM

Data Management: Access, SQL, Oracle, SAP, Cassandra: Greenplum, Teradata, Hadoop, SAS

Hardware: Mainframe, AS400, Routers, Switches, Firewalls, Network Access Servers, HP Servers, WebHost Servers, Cisco Servers

Systems: Linux/Unix, Solaris, SunOS, MS Server Standard & Enterprise, MS Exchange, Windows 95 - 7.0, DOS, Citrix, Terminal Server

Networking: PPPoE, Radius, RAS, TCP/IP, QMail, Sendmail, Apache, SAS, IIS, DNS/BIND, DHCP, SSH, SNMP, HP Ethernet, Virtual Hosting, SSL, HTTP, VoIP

Languages: XML, SQL, VB.6, VB.Net, Java, HTML, ADO, DAO, .Net, C++, OOPS

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Senior IT Project Manager

Responsibilities:

• Manage a multi string program for POS release using Scrum & Waterfall methodology
• Head Scrum Master/ Agile Coach
• Maintained storyboards and backlogs
• Created and maintained project plans and milestones
• Allocated necessary resources
• Facilitated any areas of opportunities surrounding projects
• Reported daily project status via email report and weekly stand-ups
• Conducted risk assessment and mitigation plan throughout the lifecycle of the project
• Point of contact for the 3rd Party Vendor
• Communicated business requirements to the POS development application team
• Sprint Confidential
• Managed all UAT testing and reported defects to ensure issues were resolved
• Provided application overview to all stakeholders
• Workshop Facilitator
• Successful rollout of Returns System to all domestic POS stores (Victoria Secret, Bed Confidential & Beyond, Le Senza)
• Implemented the new Customer Look-up application to all Domestic and International stores
• Instituted new training guidelines and processes to help support center troubleshoot calls for production rollouts

Confidential, Cincinnati, OH

Senior IT Compliance Project Manager

Responsibilities:

• Manage multiple projects concurrently in Agile (SAFe), Iterative, & Waterfall styles
• Present overall project/program status to executive management
• Create, update, and track project budget based on assign resources communicating any areas of opportunities
• Manage project resources (FTEs, Contractors, & Offshore)
• 3rd party Vendor point of contact
• Sprint Confidential
• Trained BA’s on Agile Methodology
• Retrospective Champion
• Anticipate, document, and mitigate risks
• Managed infrastructure buildout of Cassandra and various middleware
• Served as Scrum Master
• Guided .Net & Java application overlay
• Managed budgets up to $2M using T&M
• Business process development
• Managed backlog in JIRA/Confluence
• Implemented new warehouse standards
• Business requirement translation to user stories
• Conducted Agile Workshops
• Created ROI template used across Corporation
• Successfully represented and received approval for two projects for compliance over $2M
• Primary contributor in selecting vendor for enterprise compliance platform
• Trained and conducted Agile workshop for HAZMAT project
• Successfully beta tested Clarity Workbench for Kroger PMO
• Initiated two infrastructure platforms for Kroger IT (Associate Safety, Food Safety, Audit, and Environmental Compliance)
• Converted Waterfall project to Agile methodology
• Transition manual compliance process to a fully automated process
• Created risk assessment/mitigation guide for .net framework 4.5.1 to 4.6 upgrade

Confidential, Bentonville, AR

Senior Manager - IT Strategies

Responsibilities:

• Weekly program and project status reporting.
• Executive management presentation for the overall program.
• Resource tracking and utilization to predict needs and identify over-allocations.
• Program/project budget funding, allocation & tracking.
• Escalation POC for Issues
• Tracked Automation Testing via ALM
• Audit all projects under my program to ensure budgeting, resourcing, and Confidential
• Ensure technology met business needs based on requirements.
• Project Portfolio Budget up to $75M
• Managing multiple projects simultaneously using various project management styles from conception to completion
• Preserve good relations across different departments (internal and external) to resolve areas of opportunities
• Collaborate with resource managers from various divisions to fulfill resource Confidential needs
• Managed various.Net & Java application frameworks using SDLC
• Instituted the WMS for warehouse/distribution centers for new facilities
• Generated Business Deliverables and Tasks
• Oversee outside vendor resources from onboarding process to PO closure
• Implement lean warehouse best practices
• Resource, Vendor, and Hardware estimations for projects (T&M, or Fixed)
• Transition SDLC and Waterfall projects to Agile methodology
• Conducted Retrospectives
• Agile Coach, Scrum Master, and Lean Iterative Champion
• Successfully deployed LATAM Global KPI Dashboard System .Net & Java
• Instituted new APR application to automate apparel ordering
• Implemented playbook for warehouse/distribution center standup
• Rollout TSR an application to help organize portfolio assets
• Migration from Teradata to Cassandra
• Managed several Java JRE 6 to JRE 7 Upgrades (Windows and OS X)
• Transitioned Retail Link 2.0 from Teradata to SQL.
• Implemented SNE Phase 1 of Location Services to production.
• Deployed .Net Framework 3.5 to 4.5 upgrade (Windows Server 2012)
• Successfully deployed Canada Tax Change Phase 1 on schedule and under $5M budget.
• Implemented China Extended Warranty to all Sam’s & Wal-Mart production stores (POS).
• Mainframe to Hadoop Integration/Buildout
• Identified an assigned project as a duplicated effort saving the company approximately $137,646.
• Recognized as Employee of the Month for Outstanding Customer Relations.

Confidential, San Antonio, TX

IT Project Manager/System Analyst

Responsibilities:

• Managed several government mandated projects project charter to implementation.
• Reviewed and leveraged resourcing needs via SAP/ERP
• Conveyed IT strategies to business stakeholders after analyzing areas of opportunities and creating risk assessments
• Created Technical Requirements
• Applied ITIL/ISO Methodologies
• Scrum Master & Agile Coach
• Estimated & Managed project budgets up to $1.5M
• Resource & budget tracking
• Weekly project status to upper management
• Project risk assessment and mitigation
• Successfully deployed several mandated government derivatives to ensure internal business operation (automated & manual) processes met all compliances.
• Transitioned various projects from Waterfall to Agile
• Managed the HARP program - The application set-up that determined if a customer qualified for the assisted refinance program.
• Helped managed application transition from Wachovia to Wells Fargo Systems.
• Assisted with the .Net Framework upgrade of JRE 3.5 to JRE 4.5 (Windows Server 2008)

Confidential, San Antonio, TX

Project Manager/ System Analyst

Responsibilities:

• Conducted all Fit-Gap analysis
• Created queries and formulas which pulled data from several different platforms to allow DMI testers to research program output
• Designed an interface to automate testing due to the lack of resources several hats had to be worn to ensure the product was successful
• Created the ACS/WMS tool which automated testing for Psychometrics, formulas, tables and report values for the WIAT-III & WMS software release