SUMMARY:

• Project Management, Solution Architect, Business Analysis, Development, Quality Assurance (including automation), Database (hierarchal & relational), and Infrastructure
• Verticals: Financial Services (Brokerage, Shareholder, Custodian, Retirement), Life and Health Insurance, Retail, Public sector, Pharmaceutical, Banking, Manufacturing, Security, Disaster Recovery, Identity Access Management, Email and information archiving for storage and eDiscovery (SourceOne), Incident monitoring and Management
• Agile, Rapid Application Development, Waterfall methodologies
• Web, Client/Server, Mainframe, AS400 platforms
• Extensive Vendor Management
• Versatile professional with a ”think outside the box” approach to challenges
• Lead complex initiatives experiencing difficulties to a successful conclusion
• Excellent team building, mentoring, leadership, communication, delegation, and motivation skills
• Embrace change and quickly adapt to new situations, changes in direction, and altered priorities
• Thrive in fast paced, dynamic environments
• Drive initiatives to successful completion on schedule and within budget

PROFESSIONAL EXPERIENCE:

Confidential

Security Project Manager

Responsibilities:

• Engaged as a member of the Security Team reporting directly to the CISO.
• Place into production in 8 months a compliance initiative which was 4 years behind schedule and had failed during numerous previous attempts. EMC's (SEC 17a - 4 governance) Source One, is a top tier (email) Exchange, information security and compliance system. Working with Compliance, infrastructure & QA personnel as well as EMC engineers, addressed and resolved technical challenges (both internal and vendor related) as they arose. Directed QA Team efforts to develop a comprehensive test plan and test cases to ensure the integrity and success of the newly installed application.
• Directed an initiative that was 1 ½ years behind schedule and made it operational in three months. Directed a FINRA mandated PCI, security initiative to encrypt all remote Agents' and Agency Office computers. This included working with the Business to define requirements, identify, understand, and mitigate risks and issues associated with agents working remotely. Engaged a 3rd party vendor to perform encryption on remote computers as well as ensure all anti-virus and security patches were kept current.
• Managed definition and implementation of an Identity Access Management (IAM) application.
• Performed the PCI, pre-audit gap analysis of a retail organization.
• Led initiatives to ensure that internal bank applications were compliant with regulatory security requirements of the Gramm-Leach-Bliley Act (GLBA)
• As a Development, QA, and infrastructure manager, led the creation and on-going support of the Enterprise Monitoring Center (EMC): The purpose of the Enterprise Monitoring Center (EMC) is to 1) pre-empt disruption to the environment whether by hardware/network failure or hacking attack (Denial of Service (DOS)), 2) mitigate all potential adverse customer impact while interfacing with Web portals 3) ensure seamless continuity of all enterprise applications,4) identify and mitigate intrusions. Realize all these benefits through use of state-of-the-art tools, including a correlation engine, logging and monitoring for the in-house developed, web based Incident Manager.

Confidential

Financial Services Project Manager/Development & QA Manager

Responsibilities:

• Managed all infrastructure activities during the corporate split of a major financial services firm. All tasks were concluded on schedule while mitigating adverse customer impact.
• Guided a multi-million dollar, 401K initiative from Initiation to production. Proposed an iterative testing approach, the result of which was to accelerate the pace of deliverables. The initiative was completed on schedule and within budget.
• Managed the gap analysis to support selection of an annuities system.
• Introduced a Web dashboard which enabled interactive, real time access to securities pricing and trading views of daily fund pricing transmissions for this well-known Life Insurance organization’s trading desk.
• Designed and implemented a SWIFT and ISITC communication process.
• Supported customization of client IT solutions to meet the needs of existing and new corporate clients. Close coordination of numerous entities including: Third party sources of data (Fidelity, Lincoln, ING, etc.), third party specialized vendors (IE: RR Donnelly), external customers, as well as internal IT and Business personnel.
• Directed all Single Sign-on activities in order to retain a premier client’s business. Virtually every discipline within the internal IT staff to architect, develop, and test the Single Sign-On feature were engaged. Effort was successful and client retained.
• Led the effort to implement imaging as a key component of a transfer agent organization.

Confidential

Mortgage Backed Securities Project Manager

Responsibilities:

• Customer facing PM for post-sales vendor support to clients of Mortgage backed securities, Financial Securitization software.
• Placed into production in less than one year a mortgage backed securities initiative that was two years behind schedule and which the client CIO was “ready to pull the plug on”. .
• Managed initiative to implement this software solution for a major Canadian bank. In depth scrutiny of the challenges being encountered revealed that there were gaps in the requirements. Through collaboration with senior management of the Bank, proposed a re-review and remediation of requirements which, once agreed to ultimately proved to be the solution.

Confidential

Pharmaceuticals Project Manager

Responsibilities:

• Manage activities associated with consolidation and in some cases re-write and design of the applications and infrastructure associated with a Long Term Care organizational acquisition so as to be compliant with the acquiring organization’s ecosystem.
• Ensure all auditable artifacts required of a major pharmacies takeover meet required governance and compliance mandates including those of Federal and pharmacy statutes.

Confidential

Retail Project Manager

Responsibilities:

• Lead several mission critical corporate initiatives to successful conclusion including European Expansion, Greater than 999 Stores, and International data transmission
• Successfully led the strategic corporate initiative to make it possible for the organization’s ability to distribute beyond the programmatical restriction of 999 stores. Nineteen systems consisting of over 400 applications were impacted. Overcame challenges of developing specific requirements, lack of test cases, system documentation, and formal mainframe test group personnel. Developed a strategy which included securing training guides from the Training Group, creating detail design from these scripts as well as test cases, conducting walkthroughs of these scripts with Business SME’s, ultimately turning these scripts into test matrices and conducting comprehensive testing. Also trained the staff on techniques associated with mainframe testing. This was a major success as only five minor defects were discovered upon deployment to production.
• Coordinated the activities of off shore and on shore IT and QA teams as well as business stakeholders in the U.S., Canada, and Europe.

Confidential

State Government Project manager

Responsibilities:

• An effort to establish an enterprise wide, data transmission environment for Disaster Recovery was estimated at 1 ½ years. Within 7 months, this effort was completed. Working closely with the team, we ensured we had a complete understanding of objectives, defined requirements, a plan and a schedule to work to,
• Data transfer modernization - Transition from Commonwealth of MA, home grown application to MQ Series including the MQ Command Center for monitoring and Incident Management
• Upgrade and implement organizational Gateway Appliances (a single multi-channel gateway that helps provide security, control, integration, and optimized access) which had reached end-of-life and thus, support.
• Disaster Recovery for Health Care application - Developed, organized and led vendor workshops, coordinated architectural design, environmental build(s), development of SOW’s, and interface with a broad spectrum of vendors. Engaged in extensive interface with the infrastructure, architecture, security, and database teams.

Confidential

Quality Assurance

Responsibilities:

• Engaged recent college graduates and retired individuals to develop detail design from requirements. Subsequently conducted structured walkthrough of the detail design with the business and updated as required, created test cases, and performed testing.
• Trained all QA personnel with the nuances of the platforms used by the application(s) undergoing testing.
• Introduced test automation using SQA Robot and Manager (now Rational).
• Successfully utilized this formal approach with major initiatives of several organizations.
• Developed an application that would generate a pictorial illustration of the detail design for review by the business. Benefits of this approach include automated generation of a test matrix with inclusive traceability.