Technical Program Manager Resume ,WA - Hire IT People

SUMMARY:

14 - year Program Manager with diverse experience in various software development environments with extensive cross-group collaboration skills in the Program/Project Management field delivering solutions-oriented team leadership with organizational alignment and measurable results.

PROFESSIONAL EXPERIENCE:

Confidential,WA

Technical Program Manager

Responsibilities:

Work cross-functionally with a team of software, electrical, and mechanical engineers to ensure successful test execution plans and technical parameters for EV, DV, and PV hardware configurations for the Xbox One X console.
Engage closely with senior PM’s, engineers, and test leads in planning test milestones schedules, identifying set up requirements, test cases, test plans, and risks associated within the project scope.
Preform comprehensive test data analysis using JMP software to identify mean and quantile numbers based on hardware test results as part of reporting to engineers and leadership.
Triage, investigate, escalate, and identify any critical hardware or software performance issues that would prevent final sign off of the console to production.
Manage and coordinate with the vendor test team to ensure quality of test passes, regression tests, and bug reports for accurate data collection.

Confidential, WA

Program Manager

Responsibilities:

Assist the Project Manager and internal partners with project, project scope, and resources needed for nationwide retail store release of the HP-RP9 cash register and Kronos hardware, along with the POS software packages.
Collaborate with the technical team and management to create a deployment process, strategy, and milestone schedule set around key corporate dates and expectations.
Consult with internal and external partners to gather critical data needed to draft BRD and KDD proposals.
Provide status updates, metrics reporting, and apply change management to the deployment milestone to all internal partners involved with the Next Generation Hardware project.
SharePoint site management and maintenance of all critical documents and data pertaining to the NGHW project.

Confidential,WA

Technical Program Manager

Responsibilities:

Managed and drove the development of the new 1DSC MDS MTE supply chain software system for all Microsoft hardware products from project initiation to UAT environment delivery.
Consult with internal partners, system engineers, MTE developers, and engineering architects to create and set architectural design, conceptual/system diagrams, and BPM flow diagrams for functional specification documentation and Business Requirement submissions purposes.
Work closely with Microsoft VP Executives, internal partners, and MTE developers to create and set user stories, project scope, milestone sprints, deliverables, and developer feature sets though agile methodology practices.
Provide daily milestone management support and generate high level weekly status reports and presentations on overall MTE project tracking, technical direction change, risks/issues, and scope change to partners, team, and VP Executive level members.

Localization Project Manager

Confidential

Responsibilities:

Directed end-to-end localization test process for Xbox One, 360, and Windows 8 games for full titles, updates, and DLC.
Managed test plans and tasks by collaborating with project management, internal and external stakeholders for international title releases.
Ensured proper asset hand-off and hand-backs by coordinating, monitoring, and troubleshooting Exchange Database asset files (scripts, UI, etc.).
Create weekly status reports for overall project scope across all titles in test plan phase, test in progress, bug count/triage (TFS), blocking issues, general project health status, test efficiency, and budget tracking/management metrics.

Release Manager

Confidential

Release management of first party XBLA publisher content for Xbox Marketplace and Steam title releases for 26 casual game titles.
Developed and maintained release milestones, risk analysis, and scheduling for Marketplace deliverables (Xbox.com and Dashboard Marketplace).
Responsible for release ingestion for XBLA content and managing release cycle timelines, issues, and associated risks with Producers/business partners to identify business changes and strategy for marketplace release.
Work closely with global ratings boards (ESRB, PEGI, DJCTQ, CERO, etc.), producers, and external partners to ensure all ratings review materials have been submitted for title rating acquisition process.

Program Manager

Bing Fraud Operations

Responsibilities:

Gather technical specifications, UI design, and functional requirements from Microsoft internal clients looking to on board the Fraud Operations Review Tool (FORT).
Collaborate and consult with product owners, system architects, and technical PM’s to create a prototype design.
Support and assist with development milestone scheduling though agile methodology.
Report, modify, and escalate all documentation changes, technical roadblocks, or development issues that are encountered during the sprint development process.