SUMMARY:

• 20+ Years IT, 18 of which in software development.
• 8+ Years as Business Analyst and Product Owner.
• 4 years’ Project and Program Management.
• Story Writing Workshops Agile Training
• 5 years’ experience as Agile Coach.
• 8 years’ experience various Agile and Scaled Agile practices.
• Confidential Step IT Up America Trainer (trained 48 Scrum Masters and BA/Product Owners).
• Release Planning and PI Planning Workshops.
• SAFe Training.
• Corporate IT Trainer.
• Successful domain transformations, framework selections, conversions.
• Lean/Agile Scrum Training, Individual, team and domain coaching, SA Certification Training.

TECHNICAL SKILLS:

• Jira, Rally, Serena Agile Planner, VersionOne, TFS
• TDD, BDD, XP Practices
• Change Management
• MS Products (Project, Word, PowerPoint, Excel, Visio, etc.)
• Visual Studios (VSTS)
• Telecommunications technology
• Disaster Recovery
• HP Quality Center
• Creation of Test Plans, Test Scripts
• Omniture, Google Analytics, Pivotal Tracking, ClockingIT
• Internet environments (XML, HTML, .NET)
• Data Base: SQL, Oracle
• Requirements Management tool: Rational Requisite Pro
• MS Project
• Software As A Solution (SAAS)
• System Conversions

PROFESSIONAL EXPERIENCE:

Confidential, Omaha

Responsibilities:

• Agile Team and Enterprise Coach for Group Protection(GP) IT
• Provided Scrum Master and Team Assessments for self - guided learning and improvement
• Developed and delivered Agile Training materials and courses for scrum masters and teams
• Developed Kanban training for GP teams
• Delivered ongoing Continuing Agile Education for wider audience
• Assessed GP agility, reported to leadership and provided suggested roadmap to improvements
• Worked with GP resource management and PMO leaders to map out persistent teams model
• Collaborated with LFG Enterprise Coaching Organization to reassess agile transformation model and implement suggested changes
• Instructed the organization in large project estimation and forecasting via agile methods
• Provided training in Scaled Agile concepts and applications

Confidential

Agile Consultant/Coach

• Instructor for 24 Scrum Masters and 24 BA/Product Owners.
• Created and delivered curriculum for SIUA Scrum Masters and Business Analysts, training 24 new BAs and 24 new Scrum Masters.
• Delivered course materials and workshops on agile mindset, scrum and Kanban frameworks, software delivery life-cycle, and prepared students for Walmart employment.
• Mentored 48 students on Agile and Lean principles, values, and practices.
• Successfully provided Scaled Agile training and prepared the students to plan to assist Walmart domains transition to the SAFe model.
• Identified areas of improvement within Product, PMO and Development approaches to Release Planning, cross team coordination, and deployment strategy.
• Coached Product Owners on product concepts, improved backlogs, Epics/Features and user stories.
• Coached Scrum Masters, Dev Leads and Managers on their roles and areas of improvement.
• Coached multiple development teams within Walmart Space Management Domain, including Scrum Masters, Product Owners, Proxy Product Owners (BA), Domain Leaders and Managers.
• Coached Release Train Engineer on improving Program Increment (PI) release planning, and helped implement the improvements.
• Organized and facilitated Value Stream Mapping and Kaizen session.
• Facilitated Retrospectives and Continuous Improvement sessions.
• Presented bi-weekly reports to domain leadership demonstrating progress and improvements.

Confidential

Agile/Scrum Coach

• Tasked with coaching multiple struggling teams during complex digital transformation and simultaneous Agile transformation from PHP to Java-based technologies.
• Created training materials and delivered workshops on Agile concepts and practices including improved release planning, agile metrics and insights, and continuous improvement.
• Used Kniberg Scrum Checklist to identify gaps in agile practices, then mentored the individuals on Team Formation, re-established open and transparent communication, trust and commitment.
• Restored order on the teams mentoring them on contextual agile best-practices and accountability.
• Coordinated application development across five teams in USA and abroad.
• Team productivity increased significantly and restored the confidence of upper management.
• Coached the PMO and executives on Scaled Agile Framework and guided them to formulate a plan for a transition to the SAFe model.
• Identified areas of improvement within Product, PMO and Development approaches to Release Planning, cross team coordination, and deployment strategy.
• Coached Product Owners, Scrum Masters and Dev Managers on their roles and areas of improvement.
• Analyzed current Dev-Ops practices and made recommendations that decreased release complexity and increased quality and efficiency.

Confidential

Consultant Agile Coach

• Brief client engagement to perform PMO Agile Transformation Assessment.
• Utilized a modified Page-Jones maturity model to assess the transformation maturity and guide the PMO in next steps.
• Led team of Agile Coaches to gather metrics on the client's agile maturity.
• Mentored Domain Lead (Vice President)
• Identified gaps in understanding and implementation.
• Created recommended course of action for improvements.
• Coached Senior Vice President on Agile concepts and helped create an agile maturity assessment.
• Guided the domain to numerous improvements.

Confidential, Kansas

Consultant Senior Scrum Master/Team Coach

• Guided three teams during a large scale conversion from legacy COBOL systems to a modern batch JAVA architecture.
• Focused initially on Team Formation, re-establishing open and transparent communication, trust and continuous improvement.
• Coached several teams about Agile best practices, and guided conversations and decisions in order to improve performance, predictability, delivery, and quality.
• Guided product owners and clients to analyze their systems and functionality, create a backlog of features for conversion, break down into user stories, plan releases and then coordinate releases across multiple teams, tracking dependencies, impediments, defects, etc.
• Coordinated across the enterprise with other scrum teams via Scrum of Scrum during system upgrades from mainframe to more modern infrastructure.
• Coached multiple JAVA development teams against hard dates to meet the tight development deadlines related to Affordable Care Act upgrades.
• Served as proponent of the PMO SAFe methodology, explaining, coaching and encouraging teams to adhere to best-practices in order to synchronize Release Trains and Program Increment deployments.

Confidential

Project Manager

Responsibilities:

• Program manager in charge of the Confidential 3 & Global Crossings Infrastructure.
• Responsible for coordinating the kickoff and planning of 16 integrations projects.
• Coordinated and facilitated program meetings to determine the structure, organization, and sequencing of large transformation effort.
• Identified major milestones, work packages, and timelines, as well as a risk matrix and mitigation plans.

Confidential

Senior Agile BA, Scrum Master, Project Manager

• Project Manager, Requirements Analyst and Scrum Master on multiple executive projects and programs to integrate new properties into Confidential .
• Served in SCRUM roles such as Scrum Master, Agile Requirements Analyst Coordinating the efforts of teams in various locations within the USA and Australia.
• Interviewing stakeholders for business, functional and systems requirements.
• Converted small- to medium-sized waterfall projects to scrum and delivered on-time.
• Excelled at Project Management techniques and received praise for ensuring that the project remained focused and was delivered on-time, and met all stakeholder requirements.

Confidential

Financial Industry Contractor, Senior BA

• Served as senior- Confidential Business Analyst on a team with junior analysts.
• Redefined requirements gathering and management processes to move within a Waterfall model toward a more agile approach and to more closely integrate Stakeholders into the process.
• Identified gaps and failures in the BA process and proposed changes that resulted in the creation of a new department for Requirements Analysis (RA) Specialists.
• Elaborated a new Requirements Analyst role, rolled out the new position, and hired RAs and trained them to support the BAs.

Confidential

Corporate IT Trainer

• Performed needs analysis, developed curricula and supporting training materials for the development of new Confidential businesses in the region.
• Subjects included business processes, product features, and supporting financial and CRM applications.
• Provided CSR and Executive- Confidential product training in Spanish, English and Portuguese throughout Latin America.
• Consistently increased CSR efficiency through process and trouble-shooting training.
• Reduced trouble-ticket escalations by providing Problem Solving training.
• Supported Engineering and Software Development teams in setting up product and billing application testing.
• Member of Business Process Improvement project team that successfully increased sales in the region Team Lead for Conditional Access Reconciliation project that diminished exposure to signal piracy by decreasing the number of "orphaned" active IRDs by over one-half million.
• Led Business Applications training efforts for the deployment of Confidential Puerto Rico launch.