Engagement Manager Resume

SUMMARY:

Senior Leader with 15+ years of extensive experience in IT Project Management, Business Analysis, Client Relationship Management, Global Delivery, Pre - Sales, Application Development & Testing disciplines
Professional Scrum Master (PSM) with experience managing software development projects using an Agile Scrum approach
Directing large-scale, complex projects often involving multiple internal and external constituents and partners
Managing all aspects of the project life cycle and oversees all phases of a project
Rigorously manage scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters
Validate financial forecasts, cost assumptions and provide on-going reconciliation of resources and other related project expenditures
Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
Extensive experience with highly effective business analysis and IT consulting practices, which require deep understanding of critical business drivers in multiple markets and industries.
Highly successful in building relationships with executive decision makers and delivering on customer commitments. Customer-focused and performance-driven.
Strong leadership qualities, able to work with culturally diverse teams and adapt to global business protocols
Built rapport with internal and external clients by quickly gaining knowledge of business problems and coming up with effective solutions
10 + years of international onsite experience at client sites in USA.
Extensive requirements definition, stakeholder liaising, process mapping and application testing experience.
Experience in documenting, agreeing user requirements, analysing and generating functional specifications

PROFESSIONAL EXPERIENCE:

Confidential

Engagement Manager

Responsibilities:

Overall Engagement responsibility including delivery, commercial, milestones and project planning.
Responsible for Development and maintenance of one of the largest custom .NET based Logistics application for a Fortune 250 company
Managed $15M+ application development IT project which had a team of 130+ including managers, analysts, designers, developers and testers
Successfully led the “GO LIVE” of new system in USA, Canada, Mexico among 5 other countries
Direct Interaction with Client VP and Directors for Program Management
Established a new Finance Program that resulted in early payment of Invoices
Used Agile and Scrum framework for development of critical and complex applications

Confidential

Project Manager & Lead Business Analyst

Responsibilities:

Conducting interviews with the Business users for Requirements definition.
Define Use Case Models, Use Case Outlines and Use Case detailing.
Propose business solutions within the scope of the engagement (SOW)
Actively identify all challenges and blocking issues, escalating potential changes to scope, budget, quality or effort to the project manager.
Management of issues, defects and traceability matrices during implementation and testing phases of a project
Lead a team of Business Analysts

Confidential

Senior Business Analyst

Responsibilities:

Conducting interviews with the Business users for requirement gathering.
Elaborate Use Case Models, Outlines and Use Case detailing.
Assist in User Interface design.
Provide Business Inputs to the Regression Testing team
Identify Business Critical flows and recommend for testing
Confirm if functional testing matches the requirements

Confidential

Process Consultant

Responsibilities:

Conducting interviews with the Business users to study the AS-IS processes
Carrying out Business Process Analysis in the “AS-IS” scenario by analyzing, defining the business processes using Context Diagrams, Workflow and Process flowcharts
Generating reports on the AS-IS processes and subsequent identification of gaps in the process
Assist in TO-BE design of the processes and subsequently conduct feasibility interviews
Obtain sign off from the client for the TO-BE processes
Planning, implementation and control of the signed off TO-BE processes

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