Principal Consultant Resume
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CA
SUMMARY:
- More than 15 years of experience in Project Management, requirements gathering/analysis, Business Process Architecture, Solution Architecture, product development, Change Management and Customer Support.Functional and technical expertise in CPQ, CRM and ERP area, Quote - to-Cash, SFDC based applications, Service Quoting and renewals, Strategic Pricing, SaaS solutions, reporting in corporate environment.
- Experience in leading and supporting teams for ongoing cross-functional release activities. A respected leader adept at assembling and motivating teams of professionals of varying skill levels.
- Well versed in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, functional team, development team and quality assurance team.
PROFESSIONAL EXPERIENCE:
CallidusCloud,CA
Principal Consultant
Responsibilities:
- Conduct requirement gathering sessions with external stakeholders
- Document and present Business Requirements and Business Process Flows
- Lead implementation activities with internal teams
- Lead UAT and go-live activities
Confidential,CA
Delivery Manager - Quote Edge Application
Responsibilities:- Successfully started and ramped up an offshore delivery team that delivers high-quality outputs
- Lead delivery of Quote Edge application that is used in Opportunity to Invoice process of NetApp’s products, services and other offerings to its customers and partners.
- Lead scoping activities of work for monthly releases in Configure, Price and Quote (CPQ) area
- Lead functional and technical design sessions
- Conduct training sessions for QA, L2 functional support and business teams before each release
- Lead post release support activities
- Lead the effort of end-to-end testing of NetApp’s ERP system upgrade from 11.5.9 to 11.5.10
- Managed defects and fixes for multiple cycle of testing
- Overall communication of daily test status in each round of testing to upper management
- Participated in project scope activities
- Coordinated working sessions with business owners and stakeholders to gather and analyze requirements
- Authored Business Requirement Document (BRD) containing process flows, business requirements, use cases etc. in Configure, Price and Quote (CPQ) area
- Lead sessions to present business requirements to business users, functional teams and other stakeholders
- Developed and managed requirement traceability matrix
- Single point of contact to co-ordinate reviewing test scenarios, test scripts and helping QA team execute test scripts
- Lead UAT, change management and post production support activities
Confidential,San Jose,CA
Senior Business Analyst and Solution Architect
Responsibilities:- Gathered business requirements and authored Business Requirement Documents
- Reviewed and approved Functional Specification Document (FSD)
- Reviewed QA and UAT test scenarios, test cases, participate in User Acceptance Testing
- Develop and manage requirement traceability matrix
- Lead Proof-of-Concept (POC) sessions
- Reviewed Business Requirement Documents, Functional Specification Documents and Technical Specification Documents
- Gathered functional requirements and authored functional specification document (FSD)
- Worked with development team and quality assurance (QA) team and cross track teams and come up with functional specification document (FSD).
- Reviewed test scenarios and test data for QA testing and BAT
