Seasoned PMP Certified Information Technology Professional with leading edge technology experience gained from implementation and management of Multi-Million dollar Federal Government Projects, Telecommunications / VOIP, Wireless networks, quality assurance of software applications, specialized Implementations of Networking Technology, and Sales Channels seeks Challenging Results-based Position

PROFILE:

Managed corporate partnerships for NEC, resulting in new business offerings. Technical Lead and Project Manager for VOIP project for major telecommunications company Project Manager for $5 million Federal Government Project. Project Management & Technical leadership resulted in Cost Savings of $1M Annually for International Replacement of Legacy Air Force Computer Systems

EDUCATION:

• Project Management Professional (PMP) Certified (#1421165) June 2011
• Master of Science in Management, Troy State University, June ‘98
• Bachelor of Science, Computer Science, Elizabeth City State University, May ‘91

PROFESSIONAL EXPERIENCE:

Confidential,Contractor Dec. 09-March 11

Project Manager

• Project Manager for client General Electric full (EF& I). Tracked cost to ensure proper margins were being achieved, schedule and delivery of equipment, ensured installation was completed properly, managed entire scope of project.
• Duties for PM work included; ensuring routers and VoIP equipment arrived as scheduled, working with engineering teams to ensure quality of the installation, working with customers during installation to schedule test and turn up of equipment and keeping stakeholders advised of all actions being carried out during project execution.
• Working with sales team to train on new product offering.
• Researched new business opportunities for company.

Confidential, Sept. 08-April 09

Engagement Manager

• Project Manager for clients that implemented Microsoft technology mainly Office Communication Server and Microsoft Tellme in a hosted IVR environment. Duties included creating SOW, project plan, working with engineers and installation teams.
• Consulted with business partners to clarify and define project requirements and business case, including development of Statement of Work (SOW).
• Managed NEC’s strategic partnerships, duties included: training NEC sales force, creating internal processes, marketing and working with NEC executive team to ensure and maintain partnership cohesiveness.
• Created NEC’s Software As A Service (SaaS) professional service offering.
• Worked on gate level process, to create a statistical way to evaluate new business opportunities for NEC.
• Responsible for evaluating corporations for possible NEC partnerships and acquisitions to improve NEC’s overall business portfolio and SaaS offerings.
• Created and managed NEC’s wireless Professional Services business; duties included researching and recruiting companies to handle NEC’s venture in the Mobile DAS (Distributed Antenna System) wireless space.

Confidential,Dallas, TX. March 07-Sept. 08

Project Manager

• Project Manager for AT& T customers for VOIP and MPLS circuit deployments, handle budgets, define the scope, set client expectations, escalated technical issues, and handled all billing issues with clients.
• Create project plans for various AT& T customers for migrations to new AT& T network platforms.
• Acted as liaison with engineering, provisioning, account teams, help desk and every aspect of client services installation.
• Worked with users to understand complex problems and focused on bringing issues to resolution, escalating as necessary to meet deadlines.
• Program manager for over 100 AT& T accounts.
• Assisted customers with test and turn up of AT& T services.
• Migration Manager for various AT& T accounts to help clients move to a new pop location.

Confidential, Plano, TX Sept. 05- Jan. 07

Senior Consultant

• Led teams into client locations to conduct requirements analysis analyzing various platforms and recommending business IT solutions. These solutions were often used to provide cost saving and strategic planning for future business opportunities
• Infrastructure Rationalization of EDS top tier clients involved removing servers and other applications down to a more manageable size that provided long term cost savings to the client.
• Application Rationalization for various clients this involves looking at entire client’s software portfolio and deciding what applications should be retired, which aren’t in line with current business initiatives and providing a cost model to show future savings.
• Executed several off-shoring/outsourcing engagements in various Fortune 500 companies. Analysis included calculating off shore financial models, risk, compliance considerations, and re-engineering of onshore resources and re-engineering of processes for new matrix organization.

Confidential,Hurst,TX Nov 01- Sept. 05

Principal Consultant /Project Manager

• Consulted for creation of InitiaTek Inc. Consulting Services Practice
• Created strategic cross-channel partnership with premiere cyber-security company to expand service offerings and establish market position in the network security market.
• Teamed with CIO and executive teams at both companies, trained personnel, developed joint marketing for both companies.
• Executed strategic planning for all aspects of new Services Division including: marketing, cross-channel partnership agreements, sales, hiring and forecasting.
• Built team for removal of legacy equipment and replaced with state of the art computer network.
• Worked with InitiaTek sales team to close business with major freight company for new services division.
• Recommended strategies for future business marketing, growth forecast, employee retention and operations for various corporations in the energy and Information technology field

Confidential,Dallas, TX, Oct 98-Nov 01

Network Systems Consultant/Project Manager

• Technical lead and project manager for large scale data center migration of several Internet Service Providers
• Managed upgrade project for major telecommunications carrier by teaming with client’s executive team and Lucent management
• Created and built lab to conduct readiness assessment prior to going live
• Assembled project team, updated client on status and managed customer satisfaction issues
• Presented client closeout presentation at end of project covering all projects designs, budget information and duties performed.
• Defined scope and strategy for deployment of IP Telephony (VOIP) network technology RFP response team for client Verizon Communications
• Managed and assigned tasks to 50 person account team ensuring client received accurate designs, installation & responses for Verizon clients
• Managed and Led engineering troubleshooting team for DSL client Sprint
• Teamed with Lucent engineers to re-write software for Configuration Management cards for DSLAM
• Managed Quality Assurance testing of new software prior to installation
• Implemented mobile network for Verizon Communications for nationwide high tech seminar series
• Setup and configured lab to test videoconferencing interoperability
• Conducted and presented feasibility analysis report to General Motors ‘C’ level staff, Lucent Technologies’ analysis of GM’s existing network as preparation for a global video conferencing project

• Performed analysis and feasibility studies to provide complete technical solutions to Air Force clients
• Performed cost analysis, vendor recommendations, contract numbers, point of contact for each vendor, summarizations on obtaining network and NOS training, client network security issues, and a logical diagram of installed network
• Spearheaded $5 million dollar US Air Force Network Operations Center as Project Manager
• Managed contractors, engineers, design teams and base communication personnel
• Teamed with Government agencies to refine requirements, translate into design specifications, and define the best implementation initiatives
• Made executive level presentations to military officials on project progress
• Delivered state of the art laboratory: negotiated with vendors, managed equipment budget, tracked latest technology and scheduled personnel for lab usage
• Designed Supply and Logistics Network for 30 Air Combat Command (ACC) Bases
• Assembled design team for site analysis, gathered requirements, cost analysis & ascertained AF base supply systems to automate processes
• Led a team of networking professionals to conduct site analysis survey for removal of DEC mini-computers from all Air Combat Command bases and replace with a TCP/IP based network
• Results: Cost savings of over $1 million dollars annually
• Responsible for budget, coordinating with AF Bases and designing new network infrastructure
• Conducted technical briefings for base commanders on engineering team objectives
• Designed wireless network for AF flight line crew with runway access points & coordination with FCC and FAA regulators

• Responsible for IT networking budget for 32 Air Combat Command Social Actions Directorate offices
• Recommended all equipment and created guidelines and procedures for network optimization.
• Managed and coordinated Directorate of Personnel Network
• Installed, Administered and Supported over 250 users on Directorate of Personnel’s network

TECHNICAL EXPERIENCE:
Hardware:
Cisco 2600, Lucent GX-550, BSTDX-9000, CBX-500 Frame Relay Switch, Avaya MAX TNT, Nortel ARN’s, Cisco Aironet, Lucent Pipeline Router, Lucent Stinger DSLAM, Polycom Video Conferencing systems

Software:
Win 95/98/2000/XP,Vista, Microsoft Office 2007, Microsoft Project 2003, Microsoft Visio

Networking Technologies:
Frame Relay, ATM, VOIP, ISDN, DSL, Video over IP

Protocols:
SIP, H.323, RTP, RTCP, MGCP, H.320, T.120, TCP/IP