Senior Manager Resume
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Covington, LA
SUMMARY:
- 24+ Years of Professional experience in Global Operations, Logistics, Supply Chain, and Warehousing.
- Highly accomplished Operations Executive and Sales Leader. Extensive Business Transformation Experience
- 12+ years of Operational leadership experience managing multi - site operations.
- Shared Services Business Transformation Experience including Strategic Sourcing and Procurement Operations
- Extensive IT Project Management Experience, including a full cycle 5-year ORACLE ERP deployment in the United States.
- 10+ years of award-winning Sales and Sales Management Experience.
- CRM/ CPQ tools, process, and standardization.
- Strong Relationship Builder. Collaborate well with individuals at all levels in an organization.
- Outstanding Leadership and Communications abilities. Excellent Presentation and Negotiation skills.
- Professional Consulting experience with Fortune 500 clients.
- Team Builder, Coach, and Change Agent. OCM Experience.
- ISO Quality System Leadership Experience. Lean Six Sigma Leadership Experience.
PROFESSIONAL EXPERIENCE:
Confidential
Senior Manager
Responsibilities:- Directing a multi-national project team tasked with the North American deployment of TMS software and related processes to 70 client locations in the U.S.
- Providing Consulting for the design, development, and deployment of a Transportation Management Center (TMC) to centrally coordinate all Shipping and Transportation for North America.
- Led a highly complex Business Transformation Project focused on Working Capital Improvements across all functions and Development of a Target Operating Model. Project involved extensive engagement with Leadership and all levels of Business Unit operations in Norway, Germany, India, Singapore, and China. Directed high level OCM engagement and workshops.
- Participated as a key member and subject matter expert on major client proposals and presentations to clients in the United States.
Confidential, Covington, LA
Director, Supply Chain and Technology Services
Responsibilities:- Provide on-site leadership for cross-functional teams on a portfolio of strategic projects for a Fortune 50 Oil and Gas Client. Executive
- Consultant on Procurement, Strategic Sourcing, Warehousing, and Technology deployments. Role included business process, change management, operational excellence, and technology guidance. High level engagement with Leadership and Senior Management on strategic planning and decision making.
Confidential, New Orleans, LA
Vice President of Sales and Marketing
Responsibilities:- Revenue Growth and Margin enhancements from 2011 to 2012. Expanded Sales Territories and Account Focus.
- Secured Major New Target Account business each quarter starting in Q3 2012.
- Developed and Implemented Strategic Sourcing and Procurement Strategy.
- Elevated Quote to Order capture rates and improved Customer Survey Results
- Introduced technology improvements for the sales team including Ipads and CRM system/CPQ standardization.
Confidential
System Analyst
Responsibilities:- GES Operations Subject Matter Expert (SME) for the operational deployment of the GES Oracle-based CORE
- Operating system. Provided Leadership, Training, and support to all GES Operations team members in the United States.
- GES Operations Executive Resource assigned to the Five Year Oracle/CORE Deployment(2007-2012)
Director
Confidential, New Orleans, LA
Responsibilities:
- Inventory Process Improvement Project. Reversed a 40% failure rate on external audits ( Confidential ).
- Instituted a new program that has resulted in 39 consecutive successful external audits with related savings of nearly $600,000 annually.
- U.S. Warehouse Operations System Improvement Project. Directed a comprehensive review of all GES Warehouse Operations. Identified cost savings and operational efficiency improvements of nearly $2,000,000 annually.
- Activity-Based Labor Planning Software. Guided the development and adoption of Labor Planning Software and related process in all U.S. locations. Trained Performance Optimization methods to key leaders in each U.S. city.
- Wireless Small Packing Receiving System. Assisted in the development, testing, and deployment of small package receiving technologies that reduced cost for small package receiving by 70% and improved revenue capture accuracy by 90%.
- Central Resources Department. Provided the Strategic Leadership that lead to the creation of a Las Vegas-based department to coordinate all equipment transfers between cities and facilitate all key staffing requirements on North American events. The centralization of these efforts has resulted in annual efficiency improvement savings of $2.2 M to $3.0 M. (2006-2008). Developed a Strategic Sourcing and Procurement Operations roadmap.
- Online Driver/Trailer Dispatch Software. Developed and Deployed Java-based Dispatch software to each U.S. location for the purpose of controlling and coordinating driver requests and the movement of hundreds of trailers each week. This positively impacted productivity and allowed far greater control and accountability for all company assets.
- GES Storage Program Re-Engineering. Simplified the process and automated the procedures for client storage. GES realized a significant cost reduction, reclaimed warehouse footprint of nearly 160,000 sq. ft. across all locations, improved service, and enhanced revenue capture by $ 550,000 annually.
- GES Standardization Project. Under the direction of the GES COO, Led a cross-functional team in a comprehensive project to standardize basic business process in Operations, Sales, and Account Management.
