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Project Manager Resume

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Englewood, CO

SUMMARY:

  • Information Technology expert with 15+ years of experience in project management, crisis resolution, business analysis, and hands - on software development background.
  • Strong yet flexible leader with the ability to manage and motivate distributed teams under aggressive delivery timeframes.
  • Excellent communication and interpersonal skills, adaptability and analytical capabilities.
  • Detail-oriented, results-driven and organized team player with strong critical thinking skills and passion for exceeding client expectations.
  • Specialist in managing high-budget ($1.5M+), mission-critical business initiatives
  • Proven track record of delivering complex technical implementations/upgrades to most demanding stakeholders (primarily on C-suite level):
  • Experience with various software design and development methodologies (Waterfall, Agile, RUP)
  • PMP certification in progress

TECHNICAL SKILLS:

  • TriZetto Facets
  • TriZetto QNXT
  • TriZetto TMS
  • McKesson ClaimCheck
  • Micro-Dyn
  • MS Project
  • Oracle
  • MS SQL Server
  • SQL
  • PL/SQL
  • Visual Basic .NET
  • C#
  • XML
  • XSLT
  • Windows
  • UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Project Manager

Responsibilities:
  • Led cross-functional teams to successful completion of Time and Material and Per Member Per Month projects while managing project budgets
  • Team composition was both onshore and international, and included DBAs, developers, Network, Security, environment managers, service delivery managers, sales account executes, and delivery directors
  • Developed project schedules, communication plans, strategic outcome matrices, Go Live plans, as well as conducted meetings and maintained meeting minutes
  • Coordinated resources responsible for architecture design, batch processes, EDI processing, custom code development and installations, and product configuration per clients’ specifications
  • Responsible for risk management, executive reports and communications regarding environment builds, batches, custom code deployments, EDI, and hot fixes
  • Managed client expectations on in scope/out of scope, and any project scope changes via billable and non-billable change requests
  • Managed resource rates and hours, and approved invoices
  • Worked with clients’ third-party vendors such as claims clearinghouses (Emdeon/Change Healthcare), print production and fulfillment services (Clarity), EOB/EOP/ID cards production (RedCard) and others, to define interfaces and implement successful integration with TriZetto systems

Confidential, Highlands Ranch, CO 

Project Manager

Responsibilities:
  • Introduced and managed repeatable and auditable procedures for handling software releases leading to greater system stability, increased client satisfaction and major improvements in business (client base has increased 30% on my watch)
  • Implemented and enforced project management discipline to ensure awareness of existing system issues, full transparency and audit compliance
  • Pioneered, championed and managed initiative to automate application testing, leading to reducing manual work by 80% while dramatically increasing accuracy
  • Quickly became a Subject Matter Expert on the supported applications and communicated with executives, clients and vendors to manage their expectations regarding system capabilities and pain points, and ensure full buy-in on new initiatives and effective collaboration
  • Pioneered and led post-mortem/lessons learned reviews after each software release to ensure constant process improvement

Confidential, Greenwood Village, CO 

Lead Business Systems Analyst

Responsibilities:
  • Directed and managed planning, requirements gathering, development and testing efforts for highly visible initiatives
  • Successfully managed project change requests by a wide variety of stakeholders within the organization (operations, sales, marketing, accounting, and legal)
  • Served as a Subject Matter Expert on financial data batch processes
  • Collaborated with division executives, business stakeholders, other Subject Matter Experts and software architects to define new system features, uncover old system pain points and shape new system functionality
  • Analyzed complex financial data through entity relationship diagrams and SQL queries to determine targets for application improvement, and advocated for changes before company management

Confidential, Denver, CO 

Project Manager

Responsibilities:
  • Led mission-critical integration project of mutual fund data between Thomson and Lipper (a Reuters company)
  • Performed oversight and management of planning, resourcing and risks associated with the project
  • Tasked with evaluating existing issues, estimating work efforts and managing system delivery roadmaps

Confidential, Highlands Ranch, CO 

Project Manager

Responsibilities:
  • Managed daily project efforts, including defining existing issues, scoping new work and estimating delivery schedules
  • Responsible for preparation and delivery of executive-level program status presentations
  • Implemented Program Management Office principles as best industry practice adapted for the unique needs of stakeholders and customers within organization
  • Defined and planned test efforts, including resourcing, detailed test cases and requirements to execute them

Confidential, Greenwood Village, CO 

Business Analyst/ Senior Programmer Analyst 

Responsibilities:
  • As Subject Matter Expert, prepared feasibility studies of ‘to-be’ processes and analyzed user requests for enhancements
  • Defined project scope, performed time and resource estimation, developed project plans and software development tasks breakdown
  • Defined detailed application requirements, architecture and design
  • Maintained project requirements and documentation

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