Project Manager Resume
3.00/5 (Submit Your Rating)
Englewood, CO
SUMMARY:
- Information Technology expert with 15+ years of experience in project management, crisis resolution, business analysis, and hands - on software development background.
- Strong yet flexible leader with the ability to manage and motivate distributed teams under aggressive delivery timeframes.
- Excellent communication and interpersonal skills, adaptability and analytical capabilities.
- Detail-oriented, results-driven and organized team player with strong critical thinking skills and passion for exceeding client expectations.
- Specialist in managing high-budget ($1.5M+), mission-critical business initiatives
- Proven track record of delivering complex technical implementations/upgrades to most demanding stakeholders (primarily on C-suite level):
- Experience with various software design and development methodologies (Waterfall, Agile, RUP)
- PMP certification in progress
TECHNICAL SKILLS:
- TriZetto Facets
- TriZetto QNXT
- TriZetto TMS
- McKesson ClaimCheck
- Micro-Dyn
- MS Project
- Oracle
- MS SQL Server
- SQL
- PL/SQL
- Visual Basic .NET
- C#
- XML
- XSLT
- Windows
- UNIX
PROFESSIONAL EXPERIENCE:
Confidential, Englewood, CO
Project Manager
Responsibilities:- Led cross-functional teams to successful completion of Time and Material and Per Member Per Month projects while managing project budgets
- Team composition was both onshore and international, and included DBAs, developers, Network, Security, environment managers, service delivery managers, sales account executes, and delivery directors
- Developed project schedules, communication plans, strategic outcome matrices, Go Live plans, as well as conducted meetings and maintained meeting minutes
- Coordinated resources responsible for architecture design, batch processes, EDI processing, custom code development and installations, and product configuration per clients’ specifications
- Responsible for risk management, executive reports and communications regarding environment builds, batches, custom code deployments, EDI, and hot fixes
- Managed client expectations on in scope/out of scope, and any project scope changes via billable and non-billable change requests
- Managed resource rates and hours, and approved invoices
- Worked with clients’ third-party vendors such as claims clearinghouses (Emdeon/Change Healthcare), print production and fulfillment services (Clarity), EOB/EOP/ID cards production (RedCard) and others, to define interfaces and implement successful integration with TriZetto systems
Confidential, Highlands Ranch, CO
Project Manager
Responsibilities:- Introduced and managed repeatable and auditable procedures for handling software releases leading to greater system stability, increased client satisfaction and major improvements in business (client base has increased 30% on my watch)
- Implemented and enforced project management discipline to ensure awareness of existing system issues, full transparency and audit compliance
- Pioneered, championed and managed initiative to automate application testing, leading to reducing manual work by 80% while dramatically increasing accuracy
- Quickly became a Subject Matter Expert on the supported applications and communicated with executives, clients and vendors to manage their expectations regarding system capabilities and pain points, and ensure full buy-in on new initiatives and effective collaboration
- Pioneered and led post-mortem/lessons learned reviews after each software release to ensure constant process improvement
Confidential, Greenwood Village, CO
Lead Business Systems Analyst
Responsibilities:- Directed and managed planning, requirements gathering, development and testing efforts for highly visible initiatives
- Successfully managed project change requests by a wide variety of stakeholders within the organization (operations, sales, marketing, accounting, and legal)
- Served as a Subject Matter Expert on financial data batch processes
- Collaborated with division executives, business stakeholders, other Subject Matter Experts and software architects to define new system features, uncover old system pain points and shape new system functionality
- Analyzed complex financial data through entity relationship diagrams and SQL queries to determine targets for application improvement, and advocated for changes before company management
Confidential, Denver, CO
Project Manager
Responsibilities:- Led mission-critical integration project of mutual fund data between Thomson and Lipper (a Reuters company)
- Performed oversight and management of planning, resourcing and risks associated with the project
- Tasked with evaluating existing issues, estimating work efforts and managing system delivery roadmaps
Confidential, Highlands Ranch, CO
Project Manager
Responsibilities:- Managed daily project efforts, including defining existing issues, scoping new work and estimating delivery schedules
- Responsible for preparation and delivery of executive-level program status presentations
- Implemented Program Management Office principles as best industry practice adapted for the unique needs of stakeholders and customers within organization
- Defined and planned test efforts, including resourcing, detailed test cases and requirements to execute them
Confidential, Greenwood Village, CO
Business Analyst/ Senior Programmer Analyst
Responsibilities:- As Subject Matter Expert, prepared feasibility studies of ‘to-be’ processes and analyzed user requests for enhancements
- Defined project scope, performed time and resource estimation, developed project plans and software development tasks breakdown
- Defined detailed application requirements, architecture and design
- Maintained project requirements and documentation
