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Office Manager Resume

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Owings Mills, Maryland

SUMMARY:

  • Administration Management Team Building and Leadership Time Management Cross - functional Team Coordination Interviewing Client Interaction & Relationships Data Analysis Sales and Marketing Negotiation Skills Top Notch Customer Service Office Management Staff Training Project Planning Excellent Oral and Written Communication Strategic Problem Solver Onboarding Payroll functions
  • Polished executive support partner with seven+ years’ experience planning and directing business development for General Manager in a fast-paced environment.
  • Interface effortlessly with all levels of management and across all disciplines.
  • Utilizes project management principles to independently plan and direct high-level business affairs.

KEY STRENGTHS:

Marshaling change and innovation: Proven versatility to span industries, bringing fresh perspective, new ideas, and keen business intuition to spot growth opportunities, influence business direction, and define and drive value in the marketplace.

Integrating multiple disciplines: Mindful of the big picture and skillful at identifying interrelations and region impact within multifaceted situations that require knowledge of functional areas and best practices from all areas of the company.

Cultivating teamwork and strong customer relationships: Known for energetic, ambitious, creative interpersonal style that engenders trust while strengthening customer relationships and building cross-departmental cooperation. Successfully managed three locations in Maryland and Virginia, 20 employees; motivate, train and help build team cohesiveness.

Computer skills: Possess MS Office Suite including Excel spreadsheets, ExpenseWire, Automatic Data Processing (ADP), and various database applications.

Additional skills: Critical thinker, human resources, accounting management, recruit, ability to manipulate large volumes of operational data into meaningful analyses of telecommunication projects.

PROFESSIONAL EXPERIENCE:

Confidential

Office Manager

Owings Mills, Maryland 

Selected Key Results:

  • Successfully manage several project teams on a large scale to improve production.
  • Provided weekly reports status reports pertaining to each project’s ongoing status comprising the monitoring milestones including cost, schedule, and compliance.
  • Improved 98% accuracy of budget forecasting.
  • Consistently improved project performance results with key metrics - on-time completion, completion with budget (cost), and product consistency/quality.
  • Controlled organization’s expense reporting, enforce expense policies, and eliminate excessive spending using ExpenseWire software application.
Confidential

Project Operations Manager

McLean, Virginia

Selected Key Results:

  • Inspired a sense of teamwork and mentored/motivated co-workers to excel at their crafts. Skilled at developing effective working relationships with creative people and getting the most out of them.
  • Selected, managed, and trained a team of three office personnel; delegated tasks.
  • Created and revised personnel policies to ensure compliance with state and federal regulations.
  • Maintained a successful file management system for all personnel.
  • Monitored and evaluated performance appraisals of managers and staff annually.
Confidential

Office Manager

Chevy Chase, Maryland

Selected Key Results:

  • Implemented capital expenditures and purchasing systems to obtain skilled-unit medical supplies and equipment.
  • Utilized expertise and sound judgement in handling competing priorities.
Confidential

Office Manager

Centreville, Virginia 

Selected Key Results:

  • Implemented outbound marketing strategies to attract new customers and kept on-going commitments to current customers.
  • A ssi st e d Office Assistants in resolution of compl ex probl e m s an d ensured compliance of o r ga ni z atio n gui da nce, an d t r ai ni ng pr og r ams .

Confidential

Office Manager

Chevy Chase, Maryland

Selected Key Results:

  • Conducted weekly staff meetings to communicate new ideas, resolve work-related issues, and continuous improvement of team performance.
  • Managed reports, analyzed data, and provided inventory data to support the ongoing budgeting planning process.
  • Boosted monthly profit goals of $600,000 which increased revenues 66% over prior year.

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