System Specialist Resume New York, NY - Hire IT People

SUMMARY:

7+ years of professional experience in project management, business systems analysis/testing, planning and facilitating requirements gathering workshops, and documenting and presenting findings.
2+ years of experience in developing interactive data visualization using Tableau and Microstrategy.
Good knowledge of Data warehousing, ETL process and OLAP technology.
Good knowledge of relational database systems like SQL Server and Oracle 12c.
Expertise in SDLC methodologies - Waterfall and Agile SCRUM.
Excellent analysis, listening, oral and written communication skills with a results-oriented attitude.
Domain knowledge of retail and utility industries with an aptitude to learn new domains.

TECHNICAL SKILLS:

Programming Languages: SQL, HTML and CSS.

Tools: MS office, Visio, SharePoint, Project, Photoshop, Snagit, JIRA, HP ALM, Tableau, Microstrategy.

WORK/ PROJECT EXPERIENCE:

Confidential, New York, NY

System Specialist

Responsibilities:

Consulting with Gas business clients and developing interactive Tableau visualization and dashboards using Tableau Desktop.
IT business intelligence analyst for the implementation of the CGI ARM 2 software for Gas Work and Asset Management (GWAM) enterprise solution. GWAM is a multiyear project with a budget of $110 million. Created inventory of existing reports and data sources. Gathering detailed business reporting requirements for the GWAM system implementation.
Supporting the GWAM data conversion team by analyzing the gas assets data in various systems using SQL.

Confidential, Memphis, TN

Systems Analyst

Responsibilities:

Created interactive Tableau worksheets and dashboards using variety of charts such Bar Charts, Line Charts, Gantt Charts, Scatter Plot and Box and Whisker Plot. Published them on the Tableau server.
Implemented sorting, formatting, Quick/Context/Cascading filters, and created calculated fields, groups, sets and parameters in the Tableau dashboards.
Lead the Business Requirement’s elicitation meetings/workshops/interviews with business users and technical teams for all my projects.
Served as Admin for the Tableau site for managing access and security permissions.
Created report mock up and reviewed with the business users to receive feedback.
Prepared Test cases and test plans and successfully executed them to ensure all the requirements are met.
Provided Ad-Hoc SQL data queries and report as needed along with on-going analytical support.
Used skills and knowledge to analyze business problems, offer solutions and define project requirements.
Performed Fit/Gap analysis for the project and prepared analysis documentation.
Worked closely with Release Management and QA teams to facilitate UAT with the Business.
Supported AutoZone’s Store Operations (POS systems), Marketing, and E-Commerce projects by acting as the liaison between the Business and IT for system enhancements projects. Prepared Business Requirements documentation including: Business Initiation, Scope, Data Flow Context diagrams, Use Cases, UML diagrams (wireframes, swim lanes, user stories, prototypes, UI/UX), Business Rules, Functional and Non-Functional Requirements, Requirements Traceability Matrix (RTM) and Entity Relationship Diagrams.
Mentored new AutoZone’s BA’s, conducted Peer reviews and assisted in the development of AutoZone’s SDLC processes and documentations.
Developed a web-based application for software release management system utilizing PHP, HTML, JavaScript and CSS.

Confidential, Maitland, FL

GIS Analyst/Community Planner

Responsibilities:

Managed and prepared a wide variety of land use planning and design studies at different geographic levels from multi-thousand acres neighborhood revitalization plans to design improvements along individual streetscapes.
Developed 30 years population projections for municipalities using shift-share and historical trend projection methods. Analyzed past population trends and documented the findings.
Prepared maps and conducted spatial analysis using GIS software for various planning projects.
Conducted interviews, workshops and focused groups sessions with stakeholders. Established vision statements, and goals, objectives and policies for sustainable growth.
Prepared presentation materials such as charts, storyboards and PowerPoint presentations to communicate recommendations to clients and stakeholders.
Coordinated project management efforts including scheduling (using Gantt charts), quality control, fees man-hour budgeting, team coordination, task management, and client communication.

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System Specialist Resume

New York, NY

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