Sr. Project Manager Resume

SUMMARY:

Confidential is a results - oriented management professional with extensive experience in implementing complex IT solutions in Retail, Healthcare, Telecom and Finance industry.
A proven ability to offer real-world solutions leveraging strong technical, business and process knowledge - MBA, PMP & CSM qualifications.
Expertise in all the phases of software development life cycle using Agile ( Confidential /XP) and traditional Waterfall methodologies.
Strategic approach in delivering multi-million dollar programs with a strong emphasis on generating business value. Highly motivated individual with a can-do attitude even in a high pressure environment.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential

Responsibilities:

Delivered a multi-phased rollout of the A&F Club Loyalty program (Desktop & Mobile Platforms) with the goal of improving customer retention as well as increasing customer transaction frequency. Highly visible project was delivered ahead of planned schedule and under budget.
Managed project teams of over 40 team members with budget upwards of $2 Million. Also acted in the capacity of an Agile Confidential PM that involved managing Confidential masters, Technical & QA leads and other key project resources. Responsibilities included coaching teams on Confidential values, driving iterative development, removing impediments, identifying opportunities for improving Confidential process and serving as voice of customer.
Responsibilities also included managing other key projects supporting eCommerce Platform and Peoplesoft Upgrade.
Closely collaborated with key cross-functional partners in Marketing, Legal, Store Operations etc. on key decisions around project change requests.
Communicated project status and risk to key project stakeholders through bi-weekly project review sessions. Presented project summary to Executive Leadership including the CIO through monthly project review meetings.
Conducted daily standups with the project team to track progress, remove roadblocks as well as to plan mitigation strategies
Actively tracked and managed project budget including working with external vendors on demand forecasting and execution of SOWs.

Sr. Project Manager

Confidential

Responsibilities:

Led the implementation of a brand new Enterprise Data Warehouse to support the analytical needs of the organization with the goal of improving quality of healthcare and reducing cost across healthcare spectrum.
Created and managed an iterative project plan to help support a hybrid implementation approach for faster delivery of business value
Managed cross-functional team of 10-15 resources including Architects, Business Analysts and ETL Developers.
Responsibilities also included onboarding, mentoring and ramping up of new team members on the project.
Communicated project status and risk to project stakeholders through weekly project status reports as well as monthly executive reviews.
Participated in Data Modeling and related design review sessions as well as helped team with tie-breaker design decisions when necessary.
Responsibilities also included managing key project artifacts including Action Item Log, Risk Log and Defect log.

Sr. Project Manager

Confidential

Responsibilities:

Managed a highly visible and critical Design project related to Assortment Planning business process with the goal of creating a common and simplified planning process between all sub-brands for Pink and Victoria’s Secrets.
Budget of Design Phase - $4 Million (including software licenses), Proposed budget for Build Phase - $2 Million
Team Size - 40 resources including business stakeholders.
Met with business leadership on a weekly basis to review project status, key risks and issues as well as plan for following weeks.
Simultaneously managed a fast paced SQL server upgrade project with goal of improving performance and stability around the manifesting and waving business process.
Managed and communicated project financials and trends to Business Sponsors and Senior Leaders on a monthly basis using an internal cost workbook tool.
Job duties also included onboarding new resources, managing staffing plan in Clarity tool as well as tracking Allocation vs. Actuals on a weekly basis.

Program/Project Manager

Confidential

Responsibilities:

Managed a portfolio of complex programs & projects in the Business Customer Experience strategy area as part of the Strategic Management Office (SMO) with overall budget of $6 Million
Managed project staff of up to 300 cross-functional resources in an onshore/offshore model
Successfully delivered key functionality that provide self service capabilities in the ordering, billing and trouble management areas
Strongly adhered to Confidential software engineering process (SEP) as well as supported best practices that would get the organization closer to CMMI Level 3 certification.
Effectively communicated project status, risks and issues to senior leadership as well as business partners on a weekly basis.

Sr. Project Manager

Confidential

Responsibilities:

Successfully managed installation of Enterprise Data Warehouse (Teradata) in the role of Sr. Technology Project Manager for State of Ohio in support of Medicaid Expansion initiative
Overall program level budget of 16 Million including Hardware/Software/Labor
Managed stand up of overall Data Warehouse infrastructure (Over 40 servers), system security and networking, system architecture and integration
Data Warehouse modeled off the Teradata HHS model covering subject areas like claims, eligibility, provider etc.
Incorporated Data Warehousing 2.0 principles coupled with spiral methodology as part of overall project implementation
Highly engaged in Statement of Work process, procurement decisions as well as managing relationship with vendor

Agile Project Manager

Confidential

Responsibilities:

Managed portfolio of technology projects in Claim Recovery Services as well as Coordination of Benefits businesses supporting United Health Payer division.
Managed and delivered projects related to HIPAA compliance, 5010/ICD-1O standards, business process improvement as well as other strategic initiatives.
Responsible for total program budget of $ 2.7 Million and managed cross-functional project staff of 30 resources.
Helped team transition from Waterfall methodology to implement Confidential methodology. Implemented projects in an agile environment using Confidential process for user story creation, story sizing, sprint planning and managing project progress using Burndown charts.

Technical Manager-Project Delivery

Confidential

Responsibilities:

Led and delivered IT solutions primarily in the role of an Application Development Manager in areas of Ecommerce, technology upgrades, system integration and business process transformation initiatives in support of overall Confidential Medical business strategy.
Projects involved .NET, J2EE, Websphere, SAP R3/ECC, Oracle Data Warehousing, business objects technologies.
Role involved making hiring decisions, on-boarding and mentoring new resources with regards to IT processes, project objectives and work environment.
During tenure, also served in the role of Application Support Supervisor managing the day-to-day operations for Ecommerce website supporting Medical and Pharmaceutical businesses.
Involved in Lean Six Sigma initiatives to improve Order to Cash process at Confidential . Participated as core team member in Kaizen project for improving Build-to-Run transition process.