SUMMARY:

• He brings over 12 years Healthcare Project and Program Management experience. His project work focuses on delivering business and technical results to executives.
• Program Manager with over 45 implementations and integrations of cardiology, radiology, meaningful use, product development, go - lives and full life cycle management.
• Skilled with multiple project methodologies: Product and Interface leadership of Cerner, MediTech, Epic and other EMRs.
• Provide professional development and leadership of administrative, clinical and technical leaders for HIE, Meaningful Use, CPOE, PACS, CPACS, Dictation, HL7, EMR, EHR, Claims, Analytics, Cloud, Data Conversions, Warehousing, etc.
• Collaboratively Influence executive goals so long-term timelines and budgets continue to meet the business objectives of the company. Capitalize and leverage current talents of executive, clinical and technical staff for future success.
• Skilled in the Development of PMBOK, Change Management, and Business Continuity, Downtime, DR and other process and procedures.

TECHNICAL SKILLS:

• I have a minimum of 15 years’ experience with MS Office, MS Project, MS Visio, CA Clarity, PMBOK and other standard business tools.
• Analytical skills include: Gantt/PERT/CPM Charts, Contingency Planning, Organizational, Data Conversions, QA Metrics, Change Management and Risk Mitigation
• Microsoft: My solutions have been published by Microsoft in the form of Knowledge Base (KB) articles for MS Exchange and for SharePoint.
• Authored a database compression algorithm that is now standard process for the McKesson Enterprise deployments.
• The research team I led solved WAN latency via MPLS.

• Identifying core business and application requirements including stakeholders and market viability
• Guide projects through the initial definition phase for review, approval change management and prioritization
• Identifying project stakeholders to champion development of the project scope document and to capture requirements, success measurements, critical milestones and timelines
• Budgeting and vendor relationships
• Developing project plans, gathering detailed requirements, capturing issues/risks, creating contingency plans, vetting change requests and assisting team with removing roadblocks
• Tracking, reporting and communicating the status of key deliverables and the overall project status to teams and management
• Identifying, communicating and mitigating project gaps, issues and risks
• Project execution including directing work, change control, testing and ensuring stakeholder engagement
• Change management, work product and quality
• Consistent utilization of project management tools and methodologies including identification of best practices and lessons learned
• Process improvement, definition and implementation in support of the project/initiative
• Identify and standardize reusable processes for repeatable success

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• EP lab for Cardiology implemented in 4 months. GE CardioLab, McKesson Cardiology, Siemens X-Ray and US/ICE, Stryker Booms and Video distribution, Fuji Vendor Neutral Archive (VNA) and Biosense Webster’s Atrial Fibrillation, Ablation and ThermoCool products.
• Meaningful Use requirements development and completion resulting in improved patient care and receipt of government rebates.
• Project Management of the integration of a McKesson Paragon hospital with an Epic hospital using Bridges and Cloverleaf. Accelerated and completed the third party hospital owner requirements in time for grand opening with the state Governor.
• Document business and application requirements with physician and management champions for successful workflows for clinical implementations and go-live.
• Utilize technical and business Change Management methodologies for local requirements to ensure physician championship and adoption of projects.
• Assist senior management through scope changes and management of budgets which enable realization of greater ROI at end of multi-year program.
• Manage and Test implementation of the HIE (Health Information Exchange with dbMotion and NAMM HIE) for Integration, Meaningful Use, physician relations, application build, and hospital interfaces (HL7) including Cerner and Epic.
• HIE integration extended to Epic Health modules including Ambulatory Care (Inpatient and Outpatient), ADT, Prelude, ASAP and other modules. Detailed application discovery, documentation and reporting factored into the success of Cloverleaf and Epic Bridges integration teams.
• Manage the General Configuration and Authorizations builds for a Multi-Billion dollar Xcelys healthcare billing system.
• Manage the implementation of Radiology PACS, PowerScribe, Cloverleaf HL7, Hitachi LTA (SAN / Long Term Archive) for a hospital and their major new facility in Southern California.
• Hired mid-stream as a replacement to two prior project managers. Finished the core implementation on-schedule with high marks.
• Single point of contact to CIO and CMIO (Chief Medical Information Officer).

Confidential, Englewood, Colorado

Project Manager and Sr. Technical Architect

Responsibilities:

• Completed 35+ SDLC implementations of HMI / MRM, HL7, CPOE, eGate JCAPS, Cloverleaf, Epic Bridges and PowerScribe, for 70+ hospitals. Scope of work included application discovery, blueprints, integration and upgrades of Epic, Cerner, and Meditech EMR / EHRs and fulfilling Meaningful Use requirements.
• Architect Business Intelligence (BI) infrastructure providing competitive intelligence for executives and physicians in preparation of Meaningful Use Stage 3.
• Completed the national Program Management of the full Systems Development Life Cycle (SDLC) for the first successful enterprise clinical implementations (McKesson HMI / MRM PACS and interface based integrations) at CHI. This repeatable model is now used by McKesson for all of their enterprise customer implementations.
• Focus group, vendor selection, white papers and initial implementation completed for a $25 million clinical program. Transitioned contractors to full time staff and utilized a highly matrixed implementation team.
• Epic module work includes Bridges, Ambulatory Care (Inpatient and Outpatient), ADT, Prelude, ASAP, Beacon, Beaker, and Radiant. Application discovery, workflow, documentation and reporting all factored in to success of projects.
• Projects included data center builds and upgrades. SOW, budgets, schedules, work breakdown, and vendor management.
• Program manager for the “Reading Network” patient exam and cross-site radiology reading network product. The development team utilized Agile Methodology with multiple vendors across the globe. This $5 million CHI project includes the CPOE of physician access via mobile phone and tablet applications. This product is now marketed by McKesson Professional Services in partnership with Compressus and Cisco.
• Radiology system implementations, upgrades and integrations include: Epic Radiant, Cerner Provision, GE Centricity, Fuji Synapse, Carestream, Merge Mammo, ScImage, TraumaCad and HL7 integration work.

Confidential, Englewood, Colorado

Technical Project Manager

Responsibilities:

• Architected a fully redundant EMC Data Warehouse of patient studies for CHI. Business goals were demonstrated five years later during the 2011 Joplin tornado disaster by providing a replacement fully functional on-site McKesson HMI / MRM PACS system in a few days.
• VMware processes used for DR and Redundancy. Introduced the VMware infrastructure and methodologies to CHI with vSphere, Control Center (vCenter) and additional management apps that balance the applications between blade servers, data centers and disaster recovery centers. CHI is the first Health System to be certified with a virtualized Enterprise Meditech solution.
• Developed technical solutions including Oracle database compression solutions for transmission to remote sites, WAAS (network compression), Cloud solutions via MPLS segmentation, NAS solutions and Reading Network solutions. Each were adopted by Fortune 50 organizations and included as part of their standard product process.
• Re-worked the implementation of one of the major product offerings of Kronos to make it secure for the enterprise. My white paper is now the standard install document by Kronos for their product.
• Created CHI’s enterprise Lawson implementations including applications that utilized WebSphere and other middleware technologies (eGate JCAPS, Cloverleaf, MQSeries, etc.). These provide the architecture roadmaps, crosswalks, and interfaces with IBM, DB2, Oracle and SQL.
• Situational awareness of business silos within CHI’s ITIL environment allowed me to be the primary technical project lead and administrator for all enterprise application implementations. EMRs, Lawson, Websphere, BIG-IP / F5 Load Balancers, Visionware, Kronos, VMware Enterprise Virtualization, SharePoint, Oracle, SQL and Uptime Monitoring were a few of the CHI successes.
• I began work at CHI as a Server Engineer. Our first technical project implementation was the consolidation of the two main data centers from Pennsylvania and Washington to a single data center in Englewood Colorado.

Confidential, Englewood, Colorado

Consultant, Technical Implementations

Responsibilities:

• Contract assignments to Oracle, CH2M Hill, Focus on the Family, Colorado Springs School Systems and other firms for Server and Data Center support.
• Implemented architecture changes, upgrades and performance improvements.
• Build SUN Solaris servers. Populate datacenter with new servers. Application installation.
• Write UNIX ksh and bash scripts to automate daily tasks and notifications.
• Server configuration, administration and performance monitoring. User administration.

Confidential, Englewood, Colorado

Manager of Systems Administration, Project Manager

Responsibilities:

• Jones Cyber Solutions develops billing solutions for global telecommunications companies. JCS is a privately and wholly owned entity of Glenn Jones, former Cable TV tycoon.
• I completed my work as Manager, Project Manager and Architect of all of the departments that makes up the development of the Jones Cyber Solutions (JCS) product: Production, Development, Test and Customer Care.
• Architected and development and production data centers in Denver, and production data centers in France, Spain, Australia and New Zealand. These include power, power generators, UPS, HVAC, Fibre and Microwave communications.
• Physical Equipment Managed: MS Exchange and Windows File Servers (plus in a Performance and Volume Lab), Solaris Servers, Linux Servers, Network Switches, Microwave Radio, T1 and DS3 circuits.
• Protocols Managed: Active Directory, LDAP, NIS+, VPN, Citrix, Web, SSH, & Security initiatives for internal & external clients, etc. We sublet part of our leased space to another development group which proved to be a security and political challenge and a great learning experience.
• Managed the move of our data center twice. This included the HVAC and power.
• Assisted with the outsourcing of Lawson and the re-implementation of Lawson. This included WebSphere and the architecting of roadmaps, crosswalks, and interfaces in the IBM, DB2, Oracle and SQL disciplines.
• I used the Mercury WinRunner / LoadRunner toolset to accurately scale and transformed our small development systems to the large production environments of our multi-billion dollar international customers.
• Managed the Performance and Volume group (using the Mercury LoadRunner toolset). This allowed us to find underperforming code and run debugger software against it. I often sat with our coders to substantiate our findings and help optimize their code.
• Jones University was the first fully accredited online university. I advised their senior management in how to architect their data center space / co-location to maximize availability and minimize cost.
• Jones Radio, at the time, was the largest provider of radio content in the United States. I helped move their programing to all digital. This included a server farm of over 120 Windows servers streaming live and pre-programmed music and talk to the largest radio market in North America.
• Server and seat licensing was a big cost for JCS. By utilizing FreeBSD, Linux, VPN and other strategic technologies, I was able to bring an 80% reduction in licensing and server costs while still improving security.
• I constantly collaborated with managers, programmers, and vendors to provide creative solutions tailored for infrastructure needs and for our overseas customer’s needs.
• My regular reporting included the C-Level at our subsidiary and C-Level at the parent company.