We provide IT Staff Augmentation Services!

Exchange Engineer Resume

4.00/5 (Submit Your Rating)

SUMMARY:

I am a Senior Level Engineer and Solutions Architect with experience providing technical solutions to both small, large and enterprise class (over 135,000 users) companies. My experience transcends multiple industries including: Health Care, Insurance, Pharmaceutical, Legal, Finance and Manufacturing. I focus on the following disciplines

PROFESSIONAL EXPERIENCE:

Confidential

Senior Active Directory

Responsibilities:
  • Major Active Directory and email migration for the acquisition of 16 hospitals
  • Designed migration process for folding many disparate Active Directory structures and platforms into the corporate Server 2012 R2 standard.
  • Migrating all on - premises email systems to O365
  • Designed end-to-end strategy
  • Designed and implemented Project Plan
  • Lead team of 4 Architects and Engineers
  • Reported to multiple C-Level Executives from LifePoint
  • Performed Network analysis
  • Developed Migration Strategy and created Strategy Document
  • Performed GPO analysis
  • Designed new OU structure
  • Designed POC, performed POC and created POC document
  • Developed Migration Methodology of emails to O365

Confidential

Migration Architect

Responsibilities:
  • Migrate 12,000 acquired users and 121 Mail-in databases from on-premises Lotus Notes 9.0.1 to Office 365 tenant
  • Designed strategy to perform migrations in ultra-tight time frame and unique constraints.
  • Created all design documents and run book.
  • The company that the division was acquired from was a competitor and would not allow us admin access to their mail environment to perform the migrations, so I had to build a new Lotus 9.0.1 environment in order to migrate all users off of Lotus
  • Built and configured the Quest Migration servers
  • Using Quest Migrator Notes to Exchange I migrated all users to cloud/O365 environment
  • I migrated the mail-in databases to shared folders in the cloud
  • I migrated ITAR compliant databases to ITAR compliant environment

Confidential

Migration Architect

Responsibilities:
  • Design the migration strategy for migrating 250 Mailboxes and calendars to their Office 365 tenant
  • Construct strategy documents and run book
  • Perform discovery
  • Perform preparations
  • Update and tune server 2012
  • Recovered corrupt Exchange Database
  • Run test migrations
  • Run Pilot migrations
  • Perform migration
  • Provide Exchange support

Confidential

Active Directory

Responsibilities:
  • Migrate servers from Server 2003 and Server 2008 to Server 2012
  • Analysis for the deployment of GMSAs (Group Managed Service Accounts)
  • PowerShell script writing to automate a Password reset tool to discover loops in FIM to Active Directory

Confidential

Active Directory

Responsibilities:
  • Migrate Server 2003 Active Directory platform to Active Directory 2012 R2.
  • Remediate Active Directory issues discovered by RAAS
  • Architect a smaller Domain Controller footprint
  • Restructure DNS to adhere to Microsoft Best Practices
  • Restructure Site links worldwide
  • Full documentation of present and future states

Confidential

Senior Active Directory Engineer

Responsibilities:
  • Active Directory Remediation - Remediation of major Domain Controller, DHCP, and DNS issues globally; in concert with Microsoft PFT and RAAS (RAP as a Service)
  • Stale AD Object removal
  • Tomb-stoned Servers
  • Registry corrections
  • Major patch corrections
  • Time Server issues
  • Active Directory Site creation
  • DNS changes on both external and internal DNS servers
  • A-record creation and troubleshooting
  • CNAME record creation and trouble shooting
  • Migrations from Windows Server 2003 to Windows Server 2012 R2 in America, Latin America, Europe, Middle East, Africa, Pacific Rim countries - China, Japan, Korea, India, and Australia
  • Designing Migration strategies
  • Identifying and Mitigating risks
  • Domain Controller Builds
  • DHCP and RADIUS (NAP) Server builds
  • Designed numerous and complex PowerShell scripts to facilitate migrations Domain Controller population and statistics
  • Automation of DNS and WINS population on servers
  • Active user identification
  • Domain Controller Demotion and removal
  • ADFS SSO (Single Sign on) integration
  • Multi-forest trust creation
  • Certificate creation
  • LDAP (AD-LDS) integration
  • Worked with VMWare 5.5 to identify and correct misconfigured servers to comply with Enterprise standards
  • Worked with multiple vendors to in corporate software solutions
  • Communicating needs, requirements and direction with various offshore personnel
  • Working closely with project managers and upper echelon personnel to facilitate smooth transition
  • Managed tickets, projects and Change Management with Service Nowr

Confidential

Solutions Architect/Migration Engineer

Responsibilities:
  • Forest and Domain analysis
  • Migration planning
  • Quest Migration Manager setup
  • Using Quest Migrator I migrated over 10,000 users and workstations to consolidate forests and domains
  • Worked with Exchange Team to migrate Exchange from acquired companies into Confidential Forest

Confidential

Senior Solutions Architect

Responsibilities:
  • Domain and Forest consolidation
  • Worked with design team identifying and documenting the current state, designing and documenting a clear and concise end state and creating the migration process and project plan
  • Used ADMT to perform migrations from legacy Forests and Domains to central Forest and Domain
  • Decommissioned Domain Controllers
  • Created and performed ad-hoc scripting to support migrations, Active Directory clean-up, Exchange trouble-shooting and audit requirements
  • Conceptualized and created a PowerShell Training site to guide novice PowerShell users toward mastering the scripting language
  • Designed the tutorial path and created the curriculum which included:
  • Nine training modules ranging from Introduction to Advanced
  • Incorporated over 15 hours of training videos
  • Created a script database comprised of over 500 scripts ranging from basic to advanced concentrating on Audit Compliance, Active Directory, Exchange and Office365
  • Performed Comparative Analysis on Multiple Vendors for outsourcing solutions for Enterprise Tier One and Tier Two support
  • Consumed thousands of pages of vendor surveys and proposals
  • Used Comparative analysis to weigh pros and cons of each vendor and derive the recommendation document for presentation to C-Suite personnel
  • Constructed multi-forest, multi-domain trust solutions for divestiture
  • Performed current state analysis to create current state documentation
  • Produced blueprints, designs, process flow diagrams to get to end state
  • Designed Active Directory platforms and migration strategies for acquisitions
  • Created Active Directory topology documentation for new Dairy Division in China
  • Performed comparative analysis on Gartner Vector analyses pertaining to multi-factor authentication products for more secure handheld medical instruments in the field.

Confidential

Senior Active Directory Solutions Architect

Responsibilities:
  • Using the TOGAF framework and Iterative and Incremental structured methodologies; I designed CNA’s entire Active Directory 2012 environment and the strategy to migrate the enterprise from Active Directory 2003 to Active Directory 2012.
  • This project encompassed 15,000 users and 113 Domain Controllers over four forests and six domains worldwide for the eighth largest global causality insurer. It involved the upgrade of three forests from 2003 to 2012 and the creation of a Resource Forest for legacy applications
  • Documented entire current state - generating multiple forms of documentation including Visio topology representations of infrastructure, use case analysis of over 1,000 Applications, Services and subservices and presented findings to Architectural and budgetary committees. Other areas documented:
  • All Domain Controller settings
  • All GPOs
  • Performance metrics for 113 DCs
  • Inter Forest trusts
  • DNS
  • DHCP
  • Designed autonomous testing environment to vet upgrade and migration process and application compliance - Blueprints, Process flows, timelines and budget
  • Complete scaled replica of production environment
  • Designed testing strategies
  • 815 applications
  • 232 Services
  • Upgrade testing
  • Migration Testing
  • Resource Forest Testing
  • Designed complete end state and strategies - Full set of design documents for presentation to C-Suite and Global stakeholders.
  • Consolidation of 113 Domain Controllers to 50
  • Resource forest to house legacy applications
  • Inter-Domain and Inter-Forest Trusts
  • GPOs
  • DNS replication
  • FRS to DFRS replication migration
  • Performed ADUA testing with Microsoft
  • Designed remediation strategies
  • Worked with global branches in the UK as-well-as American business units to design site structure with a hub and spoke replication model

Confidential

Senior Solutions Architect

Responsibilities:
  • Engagement to provide architectural solutions in the arenas of:
  • Exchange 2010, 2013
  • Exchange environment assessment and design of Exchange 2010 - 1,000 mailboxes
  • Exchange 2013 server builds for 2007 migration to Exchange 2013 - 22,000 users
  • Exchange 2007 to 2013 migration of 8,000 users
  • Lotus Notes to Exchange migration - Lotus 8.1 to Exchange 2010 - 12,000 users
  • Office 365 migration - Exchange 2013
  • Active Directory 2008 r2 and Active Directory2012 Standard/Enterprise
  • ADFS - Active Directory Federation Services, Design, implementation and troubleshooting of ADFS, Single-Sign On 2.0 for client with 27 domains in three forests
  • FIM - Forefront Identity Manager - Join and projection rule creation and troubleshooting for multiple clients
  • Active Directory Assessment and Design - Windows Server 2008 Single forest, three Domains, 27 sites
  • DNS troubleshooting
  • GPO troubleshooting
  • VSphere 5.0 and 5.5
  • Upgrading 5.x to 5.5
  • Appliance provisioning vSphere 5.5
  • SharePoint 2010 and 2013
  • Assessments and design
  • Hybrid solutioning
  • Hyper-V Virtualization
  • Azure - No on-prem. Design of complete Server 2012 environment - single forest/single domain. 2 DCs, DNS, back-end ADFS File server, back-end Web Server, Exchange 2013 server, front end proxy

Confidential

Senior Engineer / Lync Consultant

Responsibilities:
  • This position involved heavy travel; out on Sundays and back on Thursdays, every week. I was assigned to customers and projects involving Architecting solutions, Implementation of new Messaging and Active Directory platforms, and migrations in 15 states across the country including Adventist HealthCare
  • Active Directory 2008 r2 and Active Directory 2012
  • Assessments of existing Active Directory environments for performance and best-practice adherence
  • Troubleshooting Active Directory, DNS, GPOs, ADFS with a variety of toolsets
  • Troubleshooting FIM - Join rules and projection rules, filtering
  • ADFS Federation design and implementation - enabling external access to internal apps, cross domain access
  • Domain, Site and Replication creation for Server 2012 environment single forest, dual domain
  • Clustering of Server 2008r2 servers and Exchange 2010 servers
  • DHCP and DNS design, implementation and troubleshooting
  • Lync 2010 design and implementation - 35,000 users
  • Migrations - Quest tools
  • Designed migration strategy for Active Directory 2003 to Active Directory 2008r2 - 6,000 users
  • Designed migration strategy and performed Novell to Active Directory migration of over 35,000 users – complete design of AD environment, managed 15 Engineers
  • Designed migration strategy and performed GroupWise to Exchange 2010 migration – 35,000 mailboxes
  • Lotus Notes/Domino to Exchange 2010 – 37,000 mailboxes, Designed migration strategy, performed proof-of-concept, performed successful pilot migration
  • Designed migration strategy and performed Exchange 2010 to Exchange 2013 migration 11,000 users
  • Assessments – Enterprise level
  • Networks – Assessed Active Directory Environments for performance, best-practice adherence and solutioning for remediation for numerous clients nationwide
  • Exchange environment - Assessed Exchange 2007, Exchange 2010 Environments for performance, best-practice adherence and solutioning for remediation for numerous clients nationwide
  • Documentation
  • Detailed System Design Specifications, Blueprints and Process Flows
  • Detailed System assessments and recommendations
  • Detailed As-built documents
  • Training guides
  • Building and tuning numerous:
  • Windows Server 2008 R2 servers
  • Windows Server 2012 Standard servers
  • Domain Controllers
  • Exchange 2010 and 2013 Servers
  • Client interfacing – Onsite, hands-on client interfacing nationwide
  • Managing Engineer Team and Project Management
  • PowerShell scripting

Confidential

Solutions Architect

Responsibilities:
  • Active Directory
  • Object management – The directory structure over a single-forest multi-domain model had thousands of orphaned objects requiring removal and metadata clean-up for properly functioning monitoring.
  • Best-practice assessments were performed to tune the entire system and adhere to best-practices
  • PowerShell Scripting – I designed a number of scripts to export data from non-Microsoft databases and ingest it into Active Directory, as-well-as scripting migration and management tasks
  • FIM – Forefront Identity Manager – Designed FIM rules to provide more efficient AD object creation from home-spun HR application and Single Sign-On capabilities
  • Microsoft Exchange 2007 to Microsoft Exchange 2010 migration – 17,000 mailboxes
  • Supported Exchange 2007 Environment
  • Supported Lotus and Domino Environment until migration
  • Meeting Maker to Outlook calendaring
  • Unified Messaging/Lync 2010 – Design, implementation and testing
  • Lotus SameTime to Microsoft Lync migration
  • Lotus Notes and Cyrus Mail to Microsoft Exchange 2010 migration
  • Messaging
  • Designed BES 5.x platform and migrated 2,000 users from BES 4.x
  • Designed and installed BoxTone Monitoring platform for BES
  • Designed and installed Good Server platform for Android an iOS
  • Deliverables included:
  • Extensive documentation, assessments, recommendations, blue-prints
  • Migration plans
  • Testing regimen plan
  • BES 5.0 Infrastructure
  • Good Infrastructure
  • Exchange 2010 Messaging Platform
  • PowerShell scripts for managing Active Directory objects
  • Training guide creation
  • Created and conducted classroom and auditorium training
  • Created SharePoint sites to:
  • Monitor all project documents and deliverables,
  • Track consultant tasking and progress
  • Client facing FAQs, knowledge bases, self-help and training sites.

Confidential

Exchange Migration Engineer

Responsibilities:
  • Responsible for the development of PowerShell scripts to facilitate the support of Active Directory objects and 30,000 mailboxes during and after Hyatt’s migration from Lotus Notes to Exchange 2010 BPOS. I trained Tier-three and Tier-two support personnel to use BPOS tools (Exchange Control panel ECP, CMPMT, FIM Tool); provided Tier-three support, escalating issues to Microsoft and delivering solutions to end-users, and extensively documented the processes and transferred knowledge to the business.

Confidential

Exchange Engineer/Enterprise Architect

Responsibilities:

Responsible for the hands on design and development of Enterprise Conceptual Data Models, ECDM, and Enterprise Logical Data Models, ELDM, and Enterprise Physical Data Models, EPDM, for a number of Allstate’s business units. The projects required the use of various Structured Methodologies for the design and implementation of a variety of business systems in accordance with Allstate’s business rules and System Development Life Cycle.

Confidential

Project Manager

Responsibilities:
  • Used Incremental Structured Methodology and bottom-up modelling to derive project plan
  • Designed Active Directory OU structure
  • Installed and configured Active Directory, DNS, DHCP, Printer Server
  • Installed virtualized Microsoft Exchange Server 2007 in Hyper-V environment
  • Managed external DNS record changes, obtained and installed SSL certificates
  • Transitioned users from Exchange 2003 to Exchange 2007
  • Migrated public folders and distribution lists
  • Virtualized BES 4.1 server and upgraded to BES 5.0
  • Extensive documentation and knowledge transfer

Confidential

Global Backup Administrator/Project Manager

Responsibilities:
  • Managed Backup and Storage Re-Engineering Project
  • Responsible for managing backup and storage strategy for 126 servers centered around three global hubs in China, Europe and North America
  • Responsible for monitoring and recovering over 60 virtual servers globally using VMWare and Virtual Iron
  • Managed Clustered Servers – Windows Server 2003 and Windows Server 2008 and EMC SANs.
  • Developed database to analyze and track backup and storage metrics identifying performance issues
  • Created Documented entire network
  • Worked with WSUS and SCCM for enterprise updates
  • Microsoft Operations Manager (MOM)
  • Managed and documented all worldwide file replication on 17 replicating servers in 15 namespaces
  • Gather customer requirements, define scope and estimate resources for projects involving Backup and Disaster Recovery process re-engineering
  • Prepared and presented recommendations to Executive Team
  • Created and implemented Global Backup Policies and Procedures
  • Identified capacity issues in Europe, China and North America and managed SAN environment
  • Process changes resulted in increased efficiencies, saving over $9.000 for European Hub alone
  • Work with VERITAS Backups enabled recovery of Exchange servers to the message level and SharePoint servers to the document level eliminating the need to purchase additional software saving the client another $20,000
  • Resolved DFS/File Replication (DFSR) problems between China and Bangkok
  • Implemented measures to correct storage and process issues in Barcelona, Spain
  • Created Server Administration Policies and Procedures
  • MPLS environment

Confidential

Exchange Engineer

Responsibilities:
  • Determined performance metrics for failing messaging system consisting of one front-end OWA and one backend exchange server connected to SAN, Surf Control/WebSense email filtering and Ziv firewall/encryption system
  • Redesigned Exchange system utilizing clustering Active, Passive and alternative passive nodes connected to SAN – distributing load across multiple LUNs to accommodate approximately 4,000 users in this 400 bed tertiary care hospital and associated clinics

Confidential

Active Directory Engineer

Responsibilities:
  • Project Scope: Develop and implement project plan to perform in-place migration of Windows N.T. Server 4.0 network to full Windows 2003 Active Directory.
  • Using a bottom-up modelling approach I developed an project plan within the Waterfall Structured Methodology for migrating system comprised of over 100 file servers and domain controllers from Windows N.T. to Windows Server 2003 and Active Directory
  • Thoroughly document existing network structure – created Conceptual, Logical and physical models along with Entity Relationship diagrams to depict Servers, Roles, Service Packs, WINS Configurations, DNS Configurations, Software, PDC and BDCs, Citrix servers, Windows 2003 Servers, Windows 2000 servers and Windows N.T. servers.
  • Designed Access Database for asset management and system documentation
  • Designed Active Directory structure including Domains, Trees, Organizational Units, Groups and Group Policies.
  • Virtualized servers using VMWare
  • Implemented Windows Server Update Services

Confidential

Exchange Engineer

Responsibilities:
  • Project Scope: Responsible for architecting and proving the process for migrating 6,700 Novell GroupWise clients and over ten terabytes of data to Microsoft Exchange and Quest Archive Manager.
  • Team Lead on the Migration side – Quest GroupWise Migrator for Exchange
  • Team Second of the Archival side – Quest Archive Manager for Exchange
  • Built test lab
  • Conducted hundreds of test migrations to develop final methodology
  • Worked with Quest Engineers on pre-release testing of their Archive Manager for Exchange 4.x product
  • Identified bugs
  • Worked on bug remediation with Quest Engineers
  • Documented entire process for DOA’s approval
  • Developed training and support materials for end users
  • Successfully Migrated all 6,700 users
  • Exchange 2003 and 2007
  • Primary Exchange Administrator
  • Managed and monitored mail flow
  • Troubleshoot queues
  • Monitored system performance
  • Identity Management (ILM)
  • Used Exchange Management Shell and Windows PowerShell to manage Exchange and Active Directory Objects
  • Create and manage Shared Resources and Distribution Lists

Confidential

Project Manager/Systems Architect

Responsibilities:
  • Managed all I.T. Projects for this Global Leader of Mergers and Acquisitions
  • Migrated entire company from Novell to Windows 2000 server with Active Directory
  • Reduced Total Cost of Ownership via: Contract Procurement, Enterprise Licensing, Efficient use of servers and strict maintenance schedule for all end users.
  • Architected the entire Active Directory Structure
  • Forests, Domains, Sites, OUs, GPOs
  • DFSR – Distributed File System Replication
  • Identity Management
  • All DNS, DHCP
  • Designed and implemented BES Platform
  • Designed and implemented Good Server Platform
  • Designed, Configured and Installed Microsoft 2003 R2 Servers with Distributed File Services
  • Migrated from Windows 2000 Server raised Domain and Forest Levels.
  • Designed DFS Strategy for file sharing and version control between the two offices
  • Migrated email from GroupWise to Exchange 2000
  • Migrated Exchange Server 2000 to Exchange Server 2003
  • Managed Exchange 2003 environment
  • Performed system monitoring for performance metrics
  • Managed queues and troubleshoot mail flow issues
  • Supported OWA Access and mobile interfaces
  • Designed, built, deployed Blackberry Enterprise Server for global communications
  • Configured Cisco Routers for VPN Tunnelling
  • Installed and configured wireless network utilizing HP Access points on the 802.11g spectrum
  • Managed SPAM system which blocked over 17,000 messages per day.
  • Designed Disaster Recovery protocol
  • Installed and configured ArcServ Backup system
  • Managed cellular service and contracts

We'd love your feedback!