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Sr. Program/project Manager Resume

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PROFESSIONAL PROFILE:

  • ERP Program/ Project Manager, who thrives in challenging situations, builds solid customer relationships, improves business processes and delivers on time and on budget.
  • Led multiple JD Edwards EnterpriseOne & World implementations and upgrades over the last 5 years (E1 8.12, 9.0, 9.1, 9.2)
  • Led the successful delivery of over 50 ERP projects on an international and domestic basis.
  • Experienced in multi - plant, multi-country (Localizations), multi-currency global ERP projects and deployments.
  • Industry knowledge in the Medical Device Manufacturing, Pharmaceutical, Oil & Chemical, Food & Beverage, Financial Services, Retail, Public Sector, K-12 Education, General Manufacturing and Consumer Packaged Goods verticals.
  • Inherited many troubled projects leading a complete transformation of each project by regaining customer confidence, while eliminating project write-offs and keeping the clients for the firm.
  • Created an implementation methodology which delivered a repeatable process that led to increased utilization and improved customer satisfaction delivering projects on time and on budget.
  • Strong leader with track record of overcoming obstacles, empowering teams and forging solid customer and partner alliances.
  • Managed 10 of SSA’s top 50 accounts on a global basis responsible for service delivery and customer satisfaction.

TECHNICAL SKILLS:

Skills: Program/Project Management; PMO; ERP Assessment, Consulting, & Implementation Management; Solution Architecture, Business Development; Executive Management; Business Unit/Practice development & Management; Application Development; CRM; Business Process Improvement; Package Software RFI/RFP & Selection; SIS

Industries: General Manufacturing; Medical Device, Oil & Chemical; Pharmaceutical; Food & Beverage; Financial Services; Retail & Service; K-12 Education; Public Sector.

Software: JD Edwards; SSA BPCS; Oracle; SAP; IBM MAPICS, Marcam; Infinite Campus; DDS; Expere; Salesforce.com.

Methodologies: JD Edwards; SDLC; Catalyst; STRADIS; AIM; Waterfall; RUP; Agile; SSA BASIS; Oracle AIM; IC AIM.

Tools: MS Office; Visio; MS Project; NIKU Workbench; Planview; Clarity, Wiki; Sharepoint, VPMI, UPK

PROFESSIONAL EXPERIENCE:

SR. Program/Project Manager

 Confidential

Responsibilities:

  • As a consultant, Dan is a seasoned business and information technology veteran with over 25 years’ experience in planning and delivering successful ERP implementations on a global scale.
  • He has experience in multiple industry segments delivering value to his clients.
  • He is knowledgeable in all aspects of ERP applications but is especially capable of planning, team building and leading the effort to a successful execution through program/project management.
  • He brings over18 years JD Edwards experience to the team and his clients have respect for his work.
  • Dan also brings ERP experience beyond JD Edwards having worked with SSA BPCS, Oracle EBS and IBM MAPICS application software products in Consulting
  • Program/Project Management and Senior Application Development Director Roles.

SR. Program Manager

Confidential

Responsibilities:

  • Responsible for project delivery and acts as the Executive Sponsor on over 700 engagements.
  • Developed an implementation methodology used on all Campus implementation projects.
  • Achievement of outstanding customer satisfaction.
  • Responsible for P&L for the Project Management business unit.
  • Responsible for project delivery and P&L for all DDS engagements.
  • Developed an implementation and integration methodology for the integrated products group.
  • Integrated with multiple business partners resulting in over 6 million in sales for WKFS.
  • Responsible for all aspects of the integrated solutions program.

Consulting Sales Director

Confidential

Responsibilities:

  • Responsible for consulting sales within his assigned accounts.
  • Achieved 5.5 million in sales in 2002-03 .
  • Implemented the first account utilizing a flow implementation approach in 3 months for phase 1.

Senior Vice President

Confidential

Responsibilities:

  • As a Senior Vice President, I was responsible for Business Development and Project Delivery for accounts in the Twin Cities and Midwest marketplace.
  • Responsible for sales and delivery of ERP, CRM and integration services in the Midwest Region.
  • Focused on Oracle EBS and JD Edwards ERP product offerings.
  • Achieved 600k in revenue with no permanent staff in the region.

Vice President, Portfolio Accounts

Confidential

Responsibilities:

  • Launched a new method of client segmentation designed to get closer to the client by building relationships at the C level and focusing on critical industries.
  • Developed key accounts into references and drove significant revenue growth.
  • Became the single point of contact for all consulting activities at Portfolio Accounts.
  • Provided overall portfolio and program management for all active projects and subject matter expertise in the manufacturing and distribution industry.

Partner, Solutions Director 

Confidential

Responsibilities:

  • P&L responsibility for the entire business unit with a run rate for fiscal 99 of $9 million.
  • Built the Business Unit from a start up to 65 consultants in 3 Practice areas.
  • Established practices in SSA-BPCS, JDEdwards and Oracle.
  • Delivered over half of the branches revenue and produced the highest margins.
  • Responsible for business development, project delivery and overall client satisfaction.
  • Performed the role of JDEdwards Practice Leader during the first year until it was fully operational where it exceeded plan for revenue and profitability.

Manager

Confidential

Responsibilities:

  • Responsible for all ERP consulting engagements and staff in the Midwest Region.
  • Built a new ERP practice area focused on JDEdwards and Oracle.
  • Achieved 1.1 million in revenue during the start up of the business unit.
  • Developed an Implementation Methodology for use in client engagements.

Senior Application Development Manager 

Confidential

Responsibilities:

  • Responsible for all operational activities in the Minneapolis office.
  • Integral in the formation of the DPP (Development Partner Program).
  • Led the Early Adopter Program for new software introductions within the Pharmaceutical Industry. He worked exclusively with Glaxo Wellcome as they implemented Version 6 of BPCS on a worldwide basis. He resided in London during this project.

Global Account Executive

Confidential

Responsibilities:

  • Managed and delivered all services for all Pharmaceutical and Chemical clients in the process manufacturing industry.
  • Managed ten of SSA’s top fifty clients worldwide.
  • Led Global implementations resulting in high client satisfaction.
  • Exceeded annual revenue and margin targets.
 

 Minneapolis, MN

Partner

Confidential

Responsibilities:

  • Led multiple ERP implementations to Successful completions.
  • Managed the selection and implementation of 3 Customer Relationship Management (CRM) projects,
  • Responsible for all activities in the Manufacturing & Supply Chain vertical (Business Development, Service Delivery and Account Management).
  • Responsible for 25 consultants including career planning and development.
  • Developed and instructed the CSC Project Management course and mentored CSC project managers.
  • Led many integration and conversion projects using SDLC and the CSC Catalyst methodologies.
  • Performed in the role of Management Consultant in the manufacturing vertical.
  • Led software selection projects utilizing the CSC software selection methodology.
  • Conducted Top Management Executive Overview presentations and presented concepts, applications and hands-on operator training to the client teams.
  • Led a large conversion project for a Fortune 50 manufacturing company delivering on-time & 30% under budget saving them over $100k annually in maintenance costs.

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