Sr. Program/project Manager Resume
PROFESSIONAL PROFILE:
- ERP Program/ Project Manager, who thrives in challenging situations, builds solid customer relationships, improves business processes and delivers on time and on budget.
- Led multiple JD Edwards EnterpriseOne & World implementations and upgrades over the last 5 years (E1 8.12, 9.0, 9.1, 9.2)
- Led the successful delivery of over 50 ERP projects on an international and domestic basis.
- Experienced in multi - plant, multi-country (Localizations), multi-currency global ERP projects and deployments.
- Industry knowledge in the Medical Device Manufacturing, Pharmaceutical, Oil & Chemical, Food & Beverage, Financial Services, Retail, Public Sector, K-12 Education, General Manufacturing and Consumer Packaged Goods verticals.
- Inherited many troubled projects leading a complete transformation of each project by regaining customer confidence, while eliminating project write-offs and keeping the clients for the firm.
- Created an implementation methodology which delivered a repeatable process that led to increased utilization and improved customer satisfaction delivering projects on time and on budget.
- Strong leader with track record of overcoming obstacles, empowering teams and forging solid customer and partner alliances.
- Managed 10 of SSA’s top 50 accounts on a global basis responsible for service delivery and customer satisfaction.
TECHNICAL SKILLS:
Skills: Program/Project Management; PMO; ERP Assessment, Consulting, & Implementation Management; Solution Architecture, Business Development; Executive Management; Business Unit/Practice development & Management; Application Development; CRM; Business Process Improvement; Package Software RFI/RFP & Selection; SIS
Industries: General Manufacturing; Medical Device, Oil & Chemical; Pharmaceutical; Food & Beverage; Financial Services; Retail & Service; K-12 Education; Public Sector.
Software: JD Edwards; SSA BPCS; Oracle; SAP; IBM MAPICS, Marcam; Infinite Campus; DDS; Expere; Salesforce.com.
Methodologies: JD Edwards; SDLC; Catalyst; STRADIS; AIM; Waterfall; RUP; Agile; SSA BASIS; Oracle AIM; IC AIM.
Tools: MS Office; Visio; MS Project; NIKU Workbench; Planview; Clarity, Wiki; Sharepoint, VPMI, UPK
PROFESSIONAL EXPERIENCE:
SR. Program/Project Manager
Confidential
Responsibilities:
- As a consultant, Dan is a seasoned business and information technology veteran with over 25 years’ experience in planning and delivering successful ERP implementations on a global scale.
- He has experience in multiple industry segments delivering value to his clients.
- He is knowledgeable in all aspects of ERP applications but is especially capable of planning, team building and leading the effort to a successful execution through program/project management.
- He brings over18 years JD Edwards experience to the team and his clients have respect for his work.
- Dan also brings ERP experience beyond JD Edwards having worked with SSA BPCS, Oracle EBS and IBM MAPICS application software products in Consulting
- Program/Project Management and Senior Application Development Director Roles.
SR. Program Manager
Confidential
Responsibilities:
- Responsible for project delivery and acts as the Executive Sponsor on over 700 engagements.
- Developed an implementation methodology used on all Campus implementation projects.
- Achievement of outstanding customer satisfaction.
- Responsible for P&L for the Project Management business unit.
- Responsible for project delivery and P&L for all DDS engagements.
- Developed an implementation and integration methodology for the integrated products group.
- Integrated with multiple business partners resulting in over 6 million in sales for WKFS.
- Responsible for all aspects of the integrated solutions program.
Consulting Sales Director
Confidential
Responsibilities:
- Responsible for consulting sales within his assigned accounts.
- Achieved 5.5 million in sales in 2002-03 .
- Implemented the first account utilizing a flow implementation approach in 3 months for phase 1.
Senior Vice President
Confidential
Responsibilities:
- As a Senior Vice President, I was responsible for Business Development and Project Delivery for accounts in the Twin Cities and Midwest marketplace.
- Responsible for sales and delivery of ERP, CRM and integration services in the Midwest Region.
- Focused on Oracle EBS and JD Edwards ERP product offerings.
- Achieved 600k in revenue with no permanent staff in the region.
Vice President, Portfolio Accounts
Confidential
Responsibilities:
- Launched a new method of client segmentation designed to get closer to the client by building relationships at the C level and focusing on critical industries.
- Developed key accounts into references and drove significant revenue growth.
- Became the single point of contact for all consulting activities at Portfolio Accounts.
- Provided overall portfolio and program management for all active projects and subject matter expertise in the manufacturing and distribution industry.
Partner, Solutions Director
Confidential
Responsibilities:
- P&L responsibility for the entire business unit with a run rate for fiscal 99 of $9 million.
- Built the Business Unit from a start up to 65 consultants in 3 Practice areas.
- Established practices in SSA-BPCS, JDEdwards and Oracle.
- Delivered over half of the branches revenue and produced the highest margins.
- Responsible for business development, project delivery and overall client satisfaction.
- Performed the role of JDEdwards Practice Leader during the first year until it was fully operational where it exceeded plan for revenue and profitability.
Manager
Confidential
Responsibilities:
- Responsible for all ERP consulting engagements and staff in the Midwest Region.
- Built a new ERP practice area focused on JDEdwards and Oracle.
- Achieved 1.1 million in revenue during the start up of the business unit.
- Developed an Implementation Methodology for use in client engagements.
Senior Application Development Manager
Confidential
Responsibilities:
- Responsible for all operational activities in the Minneapolis office.
- Integral in the formation of the DPP (Development Partner Program).
- Led the Early Adopter Program for new software introductions within the Pharmaceutical Industry. He worked exclusively with Glaxo Wellcome as they implemented Version 6 of BPCS on a worldwide basis. He resided in London during this project.
Global Account Executive
Confidential
Responsibilities:
- Managed and delivered all services for all Pharmaceutical and Chemical clients in the process manufacturing industry.
- Managed ten of SSA’s top fifty clients worldwide.
- Led Global implementations resulting in high client satisfaction.
- Exceeded annual revenue and margin targets.
Minneapolis, MN
Partner
Confidential
Responsibilities:
- Led multiple ERP implementations to Successful completions.
- Managed the selection and implementation of 3 Customer Relationship Management (CRM) projects,
- Responsible for all activities in the Manufacturing & Supply Chain vertical (Business Development, Service Delivery and Account Management).
- Responsible for 25 consultants including career planning and development.
- Developed and instructed the CSC Project Management course and mentored CSC project managers.
- Led many integration and conversion projects using SDLC and the CSC Catalyst methodologies.
- Performed in the role of Management Consultant in the manufacturing vertical.
- Led software selection projects utilizing the CSC software selection methodology.
- Conducted Top Management Executive Overview presentations and presented concepts, applications and hands-on operator training to the client teams.
- Led a large conversion project for a Fortune 50 manufacturing company delivering on-time & 30% under budget saving them over $100k annually in maintenance costs.