SUMMARY:

• Well qualified IT professional with technical and management skills. Possess capability to resolve complex problems and business challenges.
• Adept at maintaining focus on achieving bottom - line results while formulating and implementing technology and business solutions to meet a wide ranging needs of the clients.
• Highly effective interpersonal and communication style with expertise in planning and leading the delivery of solutions to meet customer demands and recognized for consistently delivering projects, on time and within budget.
• More than 18 (sixteen) years of IT experience in managing medium to large projects involving multiple virtual teams and full systems development life cycle (SDLC), managing software and infrastructure projects.
• Good understanding of SCRUM as the Agile methodology for project management
• Advanced experience using Clarity and Microsoft Project as the end to end project management tools
• Expertise in developing plans, building and leading teams, identifying opportunities and risks, working effectively with people from diverse professional and cultural backgrounds, and communicate ideas in clear easy-to-understand terms.
• Banking and Financial industry knowledge, having worked in this domain for close to 15 years - securities processing, Mortgage, retail banking
• In depth understanding of Enterprise Data Warehouse and related processing on BDW framework
• Managed a large transformational infrastructure programs worth multi-million USD spanning over 3 years with 70 resources. This project was consolidation of data integration and enterprise intelligence capabilities. Involved closely with Control M to TWS migration as well as Lotus notes to Microsoft Exchange transition.
• Managed large programs in Data Warehouse worth multi-million USD with team size of 50+ split between onshore and offshore
• Led multi-cultural, multi-location teams working on diverse technology and business domains from inception to conclusion to successfully delivered the projects
• Managed infrastructure support for mission critical applications such as SSO, Lotus Notes, client facing Web applications
• Participated in design and analysis sessions with onsite/offshore technical leads to ensure sound decision-making, and come up with the most appropriate solutions
• Ensured the staffing models are designed to achieve agreed upon service delivery metrics
• Worked with Fortune 500 client such as Confidential
• Worked very closely on the SEC regulations and related to securities processing

TECHNICAL SKILLS:

Project Management Tools: Microsoft Project, EPIC, Open Workbench, Microsoft Office tools

ClarityApplications/Tools: Teradata, Informatica, MQSeries, mainframe, Peoplesoft

Languages/Tools: C, UNIX, Shell Scripting, Cobol

PROFESSIONAL EXPERIENCE:

Confidential, Cleveland, OH project Manager

Responsibilities:

• Transformation of Home Lending business to optimize Mortgage and Home Equity lines of business
• Replace legacy systems with MSP as the Servicing platform for Home Lending products
• Collaboration at various level from business, technology and infrastructure to define the best possible solutions
• Manage teams from different geographies and cultures towards common goal
• Used clarity and MS Project extensively as the project management tool for cost, resource and schedule management
• Managing the project in Pseudo-Agile mode

Project Manager

Responsibilities:

• Successful implementation of ADAPT 1.5 project
• Migration of retail data warehouse from PL/SQL and Oracle platform to Informatica and Teradata
• Brought in 440+ tables to build one of the largest data marts in the US
• Re-engineered bulky and resource intensive processes to improve SLAs and decision making
• Used Staging, Base and consumption layers to ensure clean, integrated and secured access to the data
• Improved processing efficiency to the order to 80%+
• Resource allocation and provide guidance to project leads
• Collaboration with multiple groups and vendors with the end goal of successful project delivery
• Provide strategic direction to project and coaching to team members
• Team size of 50+ split between onshore and offshore locations

Program Manager

Responsibilities:

• Implementation of one of the largest data marts in the US using Informatica and Teradata on the Banking Data Warehouse framework
• Used SCRUM as Agile Software Development methodology
• Built the data marts using third normal form
• Brought in 50+ sources and close to 12000 attributes to build one of the largest data marts in the US
• Used Staging, Integration, Semantic layers to ensure clean, integrated and secured access to the data
• Used clarity as the project management tool for cost, resource and schedule management
• Basic understating of Teradata and informatica
• Resource allocation and provide guidance to project leads
• Provide strategic direction to project and coaching to team members
• Discretionary decisions during project life cycle with respect to resourcing and budget
• Budgeting negotiations with TCS and with clients, with full discretion on the budget
• Team size of 50+ split between onshore and offshore locations

Program Manager

Responsibilities:

• Responsible for ensuring 99.9% uptime for enterprise applications (Payroll, General Ledger, Corporate reporting, SSO, Informatica, MQ, Client facing web applications)
• Coordinated the infrastructure upgrades - software and hardware
• Collaborated with multiple competing vendors and teams working across different geographies, cultures and background with common goal of improving the end user experience
• Setting up guidelines, best practices and improving overall end user experience for the advisor and client facing applications
• Participated in defining the strategy for service management area along with senior management
• Identified and analyzed the user and system behavior related metrics and implemented solutions to improve the end user experience
• Identified risks during the SDLC phases, highlight those risks to right audience and ensure mitigation activities are instituted to address the same prior to the implementation

Program Manager

Responsibilities:

• Implementation of Peoplesoft HR suite of applications when it spun off from its parent company
• Implemented Centralized Contractor On boarding System using Peoplesoft HCM module enabling the client to sun-set ages old cluster of on boarding applications and bring in more synergy across integrated systems
• Planned, initiated and implemented payroll optimization project to ensure timely completing of core payroll and post-payroll processing.
• Responsible for implementing a project that instituted a new Transfer Agent; managed end to end project right from post-selection of the agent through mailing of the first dividend
• Manage multiple business and IT teams, both offshore and onshore, during project lifecycle; experienced in preparing SOWs, negotiate contracts with external vendors for projects and post-implementation support.
• Led multiple projects in the infrastructure migration and hosting of servers (data center upgrades), resulting in both hardware and software upgrades of the involved platforms.

Project Manager

Responsibilities:

• Handled multiple IT projects in Advice and Wealth management business ranging from core application development to infrastructure re-hosting to statutory projects
• Successfully separated core trading platform from parent company during the spin-off period
• Responsible for creating business cases for projects, project budgets, creation and maintenance of project schedules, risk analysis and resource management.
• Initiated and successfully managed multiple compliance and regulatory projects to ensure the client is compliant with SEC rules and regulations; Option Trade confirms, Bond Ratings being some of the major projects implemented.
• Managed major portion of the program that implemented the FSB bank; end to end project management along with close interactions with vendors and senior leaders helped this project to be implemented with zero post implementation defects and in turn winning the Grand Champion award in 2006
• Successfully implemented the online money movement capabilities between a bank and brokerage account enabling the clients to keep their assets within the organization
• Provided online check imaging features for the bank clients to view their check images online; end to end involvement ranging from selection of vendors, business case presentation through implementation of the solutions

Technical analyst

Responsibilities:

• Worked as Technical Analyst/Business System Analyst interfacing the technology and business teams for implementing various projects, few of which are below:
• Margin loan compensation for advisors
• Suppression of confirm statements
• Implementation of portfolio management system (GIM2000)
• Production support for the core trading platform (Phase3)

Confidential

Programmer/Tech analyst

Responsibilities:

• Worked as a Programmer/Technical Analyst in various modules in Insurance. Primarily involved with the commission processing carrying out below activities:
• Requirements Study
• Analysis, design and Build
• Preparation of Technical Specifications and Unit Test Plans, Unit testing
• Implementation