SUMMARY:

• Business Project Management professional with 10+ years of experience in management consulting leading large scale programs/projects within an enterprise organization that recognizes the value derived from seasoned project management. He assists in the technical and business change processes to meet strategic initiatives. He has excellent communication skills and excels at bringing teams together. He adapts well to changing environments and works well with limited direction.
• Managed projects on a Global basis with more than 100 reports both at AT&T and Confidential
• Responsible for estimation, project planning, resource planning, issue management, risk management, change management and communication planning for most assignments
• Managed Portfolio and Technology Strategy development, and responsible for developing content and concept strategies.
• Financial Experience at Ameriprise, Minnesota Life and Prudential
• Demonstrated experience leading multiple complex projects from design to deliver.
• Brought an at - risk project back on a “path to Green” toward successful completion; schedule and scope extended, but budget not increased for Ameriprise
• Maintained project budget, forecasting, actuals, etc. plus regular financial reporting to leadership and online sites for Ameriprise
• Managed implementation of Commercial of the Shelf (COTS) 3rd party software
• Managed multiple cross functional teams including client technology teams, vendor teams, business teams and offshore developments teams in the majority of projects.

FUNCTIONAL EXPERTISE

• Project Planning
• Application Development
• OnShore/ Offshore
• Resource Planning
• Requirement Definition
• Current vs Future State
• RFP’s
• Identity Access Management
• Human Resources
• Organizational administration
• Strategy/vision implementation
• Training/mentoring
• PMO Development
• Indonesian/ German languages
• Agile/ Waterfall

TECHNICAL SKILLS:

• MS Project and Outlook 365
• NetSuite ERP/CRM
• Atlassian Tools (Cloud based)
• JIRA Agile PM Tools
• QR Code Software/Websites

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Business Analyst

• Retained to help launch 3 major projects to run in parallel during the first half of 2017.
• Managed the Poster-Display Verification (PDV) project for which no in-house project Business Analyst or Project Manager was available to direct this critical initiative.
• Re-planned the PDV effort, pulled together the documentation and created and revised project plans, scope, requirements, etc.
• Fine-tuned PDV requirements, scope, timeline, etc during a month-long delay of the predecessor project (upon which this one was heavily dependent) to enable this follow-on project to quickly move forward toward development, testing, and implementation.
• Created and managed documentation including G: drive, SharePoint, and email distribution.
• Created and managed project planning including timeline, resources, deliverables, and process flows.
• Conducted team meetings, worked cross-functionally within Confidential teams (IT, business, marketing, production) as well as with company vendors.
• Reported on status to IT, business, and company leadership.
• Allowed Confidential to complete this first-to-market client product by mid-year in time to announce at their industry’s annual convention in July.
• Completed PDV as a 2017 offering to Confidential clients; completed project in-parallel with two other major projects/products during the first half of the year in time to announce at the July SHRM industry-wide convention.
• In additional to Project Management roles worked hands on with Business Analyst gathering requirements, defining scope, etc.
• Used the in-house Agile methodology for project management and the Atlassian tools (JIRA, Confluence).

Confidential

Project Manager

• Organized and led weekly project status meetings with project teams.
• Scheduled and conducted informational meetings with AMPF & consultant staff.
• Reported on projects IT leadership as well via client intranet site (SmartBoard).
• Maintained project plan and documentation in SharePoint.
• Maintained project budget, forecasting, actuals, etc. plus regular financial reporting to leadership and online sites.
• Led cross-functional teams in concept, design, build & implementation of projects.
• Improved and enhanced the corporate internet performance noticeably.
• Managed multiple projects as well as numerous relationships with AMPF employees and leadership plus an assortment of consultants and vendors. Direct involvement with engineering, operations, internet (including VoIP) and security teams.
• Brought an at-risk project back on a “path to Green” toward successful completion; schedule and scope extended, but budget not increased.
• Saved the client over $185,000 in internet circuit costs over the next 5 years through vendor management and a bit of good timing.
• Returned over $25,000 of gated funding to organization due to hardware reductions.

Confidential

Project Manager

• Managed multi-phased implementation of HealthMedX software for Sholom, a non-profit organization providing a broad continuum of residential, social, and health care services.
• Implemented: Electronic Medical Records (EMR) for hospice and home care as well as disaster recovery (DR) tool installation.
• Prepared for large-scale long-term care (LTC) and customer relationship management (CRM) implementations in Q1 2016.
• Reviewed and managed project documentation including project plan, risks-issues tracking, and user training and help documentation.
• Managed user document repository and files; postings to client intranet site.
• Assisted with user CRT testing and go live events.
• Arranged, attended, and led meetings with client management, vendors and users plus post-meeting documentation and email distribution.
• Coordinated with HealthMedX vendor regarding EMR user training and testing, resolution of issues, upgrades/new releases, disaster recovery and CRM.
• Conducted onsite and remote management of training, testing, issue resolution, pre-go live, go live and post-go live activities for multiple software implementations.
• Engaged new-hire client IT PM on knowledge transfer for successful transition of project and implementation responsibilities prior to departure.

Confidential

Project Manager, Consultant

• Managed multiple migrations of Internet Data Centers (IDCs) to AT&Ts Control Node (ACN) infrastructure of new hardware on virtual platforms for significantly improved performance and security. Direct involvement with VoIP and security teams.
• Provided project management to client directors, managers and project teams. Led weekly project status meetings, communicated and provided updates on multiple projects to client management and project teams in several US locations using SDLC methodology.
• Conducted requirements gathering session with counterparts in England and Holland for the purpose of sun setting applications to move to a virtual platform.
• Managed onsite resources in high-level daily/weekly activities.
• Led weekly project status meetings with onsite project team members.
• Created and maintained project plans and other project documentation to provide regular updates to management.
• Travelled monthly to AT&T Labs in New Jersey for face-to-face meetings and interaction with project directors and onsite team.

Confidential

Project Management/PMO Lead, Consultant

• Managed custom-built Java based integration framework for Confidential business solutions - primarily for corporate and external data movement using various transport formats and a suite of services on Linux and Wintel platforms. Mission-critical support including solution architecture, analysis/design, development, deployment and application/integration maintenance.
• Held dual role of project management/PMO lead to a large onsite and offshore consultant development team and independent contractors plus client personnel in a mixed SDLC /Agile environment.
• Assisted offshore/primary PM with directing the project as well as functioning as onsite PM. Worked directly with engineering, operations, internet (including VoIP) and security teams.
• Managed onsite resources in high-level daily/weekly activities.
• Conducted or assisted with daily stand-up meetings with onsite tech leads.
• Led and/or attended weekly project status meetings with onsite project team members.
• Assisted with project plan updates; created and maintained other project documentation to provide regular updates to management.
• Led multiple application development projects.
• Updated Rally user stories.
• Managed on-going effort tracking communication/coordination with team leads regarding team personnel, task progress, financials, forecasting and verification of data.
• Tracked team efforts using various templates for project progress, status reporting and company financials as well as updates to consulting team.
• Coordinated with onsite/offshore management team based in the Philippines regarding projects/tasks, progress, personnel, finances, etc.
• Contracted (project work orders/project solution plans/change requests) process from creation to final approval with client PCMs, business legal office and Wipro compliance.
• Managed and distributed project documentation / communications related to team organization, administration and procedures within the project team (both onsite / offshore) and consulting organization as well as to the client organization.
• Reviewed statements of work, change requests, commercials and revenue recognition datasheets plus other PMO governance documentation to verify data and resolve issues.
• Reviewed project / PMO documentation and processes related to team organization, administration, procedures, issue reporting and tracking.
• Assisted other project managers or team leads/members as requested/directed. Similar support provided to client managers as deemed necessary.
• Assisted with proposal creation and review process for client RFAs.

Confidential

Project Manager/ PMO Lead, Consultant

• Supported several program directors, project managers and team leads on two very large, critical Oracle Retail database implementations at leading retail grocery clients in the US and UK.
• Onshore PMO lead responsible for working with offshore development PM based in India to coordinate project activities.
• Provided PMO support in a wide variety of areas including team governance, logistics, documentation, communications, financials, meetings, training, and client relations.
• Prepared RFP’s; performed AS is PMO process analysis and drove future state plans; trained junior-level consultants and prepared documentation for training.

Confidential

IT Support/Database Management

• Co-managed technical support (PC’s, network, printers, phones, etc.) for a small church as well as handled primary responsibility for database management including member records, contributions, reporting, payables, mailings, etc.
• Helped manage website content and domain logistics.
• Responsible to ensure HR compliance and reporting.

Confidential

Project Manager - Esource of WebSphere Project, Consultant

• Supported several project managers on a $5 million joint project between IBM and Gateway to develop and launch a new B2B website.
• Supported the overall project manager in a variety of administrative and technical tasks. Responsibilities included project resource orientation and management, security/access issues, administration of project time tracking database and team folders, inter-/intra-team communications, facilitating team meetings, preparing presentations and maintaining/distributing project issue/action/risks logs.
• Optimized inventory and manufacturing process.
• Served as the liaison between IBM and Gateway/Keane project teams.
• Assisted the Gateway project/program manager with project plans and budgets.

Confidential

Application Support User/Production Support & Projects

• Member of an Application Outsourcing (AO) team at a large legal publisher.
• Supported users and production code for customer information, marketing and list/mail management, modifying existing PL/I or JCL or writing new code for support needs or projects.
• Participated in on-call on pager rotation for user and production support (both daytime and overnight/weekend support) as well as monitoring help desk tickets and distributing tickets to support team members for resolution.
• Performed analysis of application design / documentation and business processes for user project requests (including meetings with client managers, users & subject matter experts).
• Served as software control management (SCM) administrator for marketing, sales, and financials divisions.

Confidential

Business Analyst

• Worked alongside an application implementation team at a major insurance firm for the development of “critical path” test plans.
• Performed numerous tasks including analysis of application design documentation and business processes plus meetings with client managers and subject matter experts to discuss the needs, goals, scope and timeline for test plan development.
• Drafted test plan outlines and test plan templates based on user input and business documentation and had further review with client managers and users to revise test plans, as well as finalizing test plans and distributing them to application testers and network testing folders.

Confidential

Database Analyst

• Assisted an applications support team in a help desk environment with a variety of tasks including analysis and Visio diagramming of application support processes, written reports / documentation and other business processes.
• Reviewed, edited, and updated PL/SQL code for IQ/Objects report views and functions using Oracle Schema Manager.
• Populated Access database tables to catalog report/view content and function.
• Performed analysis of support team documentation for set-up and population of a web-based document repository for internal users with the Inter.doc business information management system as well as population and testing of an intranet report repository and creation of hyperlinks using MS FrontPage.
• Created command and prompt files for active server page (ASP) links to intranet website for IQ/Objects report generation.

Confidential

Project Support Analyst

• Created and maintained project plans, process flow diagrams, spreadsheets, templates, status reports and other documentation for each project manager.
• Scheduled and attended meetings, recorded and distributed minutes, maintained project file folders and handled team communications.
• Documented and diagrammed business processes, interviewed business application users, created test scripts, and coordinated testing between users and developers.

Confidential

Business Analyst

• Performed business analyst functions on a team handling future compliance for a local municipality.
• Conducted web research and compiled data regarding the compliance of numerous embedded systems and applications.
• Composed status reports, compiled data from meetings and interviews, and drafted summaries for divisional managers.
• Oversaw verification testing and configuration management for six city divisions.
• Responsible for mitigation and contingency planning, this was critical to the support of life and safety services for several city departments.

Confidential

Quality Analyst Application Development

Responsibilities:

• Responsible for program specification walk-throughs, code walk-throughs, test plans, test cases, and test results.
• Conducted test data entry and verified test results for programs. He was responsible for modifying JCL and COBOL programs and SAS modules.
• Assisted with the identification of test bed data and its capture from production.