PROFESSIONAL SUMMARY:

• Certified Scrum Master with 10+ years of experience in the IT; building and leading teams in matrix organizations (functional and project oriented); with expertise in Managing Scrum teams / Program / Project Management, Technical Project Manager and Agile Coach
• Extensive experience in coaching teams and transforming them from Waterfall to Agile methodologies, increase velocity, sustainability and meet commitments
• Strong experience in developing detailed WBS and managing SDLC, AGILE with strong focus in balancing the major project constraints (scope, budget, schedule, resources, stakeholders, quality and risk)
• In - depth understanding of Requirements Gathering and garnering consensus with stakeholders from cross functional units
• Overall 10 years of technology experience of which around 8+yrs in managing projects through all phases of SDLC and around $30M in budget. I have a deep understanding of software development and have hands-on extensive development experience
• Highly adept with the processes and coordination required to initiate, analyze, design, build, test and deploy software & technology infrastructure solutions
• Advanced knowledge in using project management methodologies such as Waterfall, Blended Scrum and Agile, with the capability to combine both for optimum results
• Designing and managing Change Management processes and project Performance Metrics; identifying and managing Risks; managing communications and supervising teams (collocated and geographically dispersed)
• Strong experience in Vendor Management. Worked with various vendors such as IBM, ASAP AMDOCS and CGI
• Escalation point person for issues that require troubleshooting, detailed analysis and resolution management
• Worked energetically with product owners, business stakeholders, business analysts, data architects and stakeholders to build product backlogs for projects from the very beginning and in-turn laying the foundation of successful applications and products.
• Involved in writing proposals, SOW for vendors, interfacing with business to report status and any issues that need immediate attention, status reporting to senior directors and VPs and accountable for team of IT professionals, institutionalizing technical and managerial processes, overseeing the development and maintenance of systems
• Extensive application design & development experience in Web and Client/Server applications, using Mainframe, DB2, CICS, JCL, COBOL and MQ.

TECHNICAL SKILLS:

PM Tools and Methods: MS Project, MS Office suite, Share-point, PPM, Prism, ONE ATT CR, CMPM

Estimation Techniques:: MDE, DDE, Function Point Analysis, Work Breakdown Structures WBS, FuSe

Databases: MS SQL Server, DB2, Oracle

HandsOn System: Mainframe

Knowledge: : C, C++ JAVA, Cloud Computing, Oracle, DB2, PL/SQL, CRM, SalesForce

Protocols:: TCP/IP (IP V4 & V6), VoIP

Reporting Tools: MS VISO, PPM, MS Project Plan, SharePoint, T-space

Design Tools: MS Visio

Schedulers: CA-ESP, OPC Scheduler, Argent Scheduler

PM Methods: SDLC, Waterfall, Iterative, Incremental, Scrum, Agile, Blended

Tracking Tools: JIRA, MPP. PPM, FMTS, Rally, One Note, RTC, Proj 360, PRISM, Sharepoint, tProcess, Tech OPS, CMPM, FuSe

Risk Assessment Tools: Dump Master, Expediter, Intertest

Communication Tools: Q Messenger, Skype, Webphone, ATT Connect, Webconnect / iconnect

PROFESSIONAL EXPERIENCE:

Confidential, Middletown, NJ

Sr. Agile Project Manager / Lead Project Manager / Lead Program Manager

• Transformed the HALO team, successfully transition from Waterfall to Agile and Blended using Scrum / Agile Concepts. Used metrics such as sprint cycle time, work in progress and burndown chat to help them see how they are progressing.
• Managed Web application project managers and cloud portal team during the HALO & AVPN process implementation. Worked to build the program backlog and align the work items/components with Potential increment spread out over four Quarters. Driving the teams to understand and commit to the deliverables
• Worked with the Product owners to define product road map based on their product vision and facilitated Scrum Ceremonies (Sprint planning meeting (WHAT Meeting and HOW Meeting), Scrum Review and Scrum Retrospective) with product owners, cross functional scrum development team and testing / QA team to translate system and functional requirements into user stories and to manage the delivery commitments. On occasions acted as proxy Product owner to interact with business and engineering teams to develop and maintain product backlogs and guide the team.
• Managed $30M+ budget through best practices including monthly, quarterly and semi-annual reconciliation, review of portfolio priorities, and realignment based on accounts payable actuals.
• Handled True-ups every month to complete the project financials. Utilized BEA reports to determine the project forecast. Utilized CMPM and FuSe to control the team time charging and their nominations
• Analyzed metrics for service requests and incidents to identify problem trends and adjusted training/support of technical staff accordingly, meeting 100% of service level agreement (SLA) compliance
• Developed Integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against them
• Acted as an escalation POC between client and the delivery team. Raised Jeopardy when we missed the project schedule or lack of project funding or issues with the project requirement or deliverables
• Facilitated weekly status meeting with the client team and leadership meeting to present the projects risks and issues. Worked with the leadership team (AVP, VP and Directors) to get the mitigation plan approvals
• Worked in Change management process to handle new requirement or enhancement request
• Utilized Prism to maintain project artifacts and Agile workflow
• Handled ITRR for vendor application such as IBM, Cognizant, Amdocs, CGI, etc. Managed and maintained vendors via ARC and FTP process

Confidential, Jersey City, NJ

Technical Project Manager / Business Analyst

Responsibilities:

• Planned, scheduled and executed all stages of enterprise projects which included software, hardware and system implementations; assessed business implications for each project phase and monitored progress to meet deadlines, standards and budgetary constraints
• Guided the work of technical teams, articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones
• Developed Risk Management Plans including roles and responsibilities, Risk Categories, Risk Probability and Impact matrix and identified stakeholder tolerances to be documented
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects
• Responsible for carrying out the functions of the PMO and setting the standards for project management across multiple divisional groups
• Development utilizing TCP/IP, VoIP, GUI and Client-Server technology; project methodologies were modeled on the Waterfall and Agile methodologies and were combined when required
• Handled Fixed-bucket and Variable-bucket projects.
• Managed and enhanced Change Management Process
• Utilized Agile / Scrum methodology in multiple projects
• Managed shareholders asset information and performed market analysis
• Managed Shareholders Payment processing system via ACH, Wire and Check Processing
• Managed Stock Transfer applications, Investment applications, Enterprise Asset management applications, Money Transfer applications, Sales Management, Tax Processing Systems, OFAC System, Online Trading (E-Commerce) and Payment Processing Systems
• Utilized OFAC screening process to identify and avoid the prohibited transactions for Confidential & T Customers
• Handled shareholders buy and Sell processing systems
• Handled / Managed sensitive data using data masking and secured encryption technology
• Created RFP to recruit additional resources from India and USA
• Managed shareholders payment processing using IBM Middleware technology MQ.
• Worked in Strong Matrix environment
• Managed and handled lot of .Net, Java, Mainframe and Informatica based projects
• Assisted in documenting Business Requirements, Technical Requirements and Data conversion Requirements
• Worked with Users closely to understand their expectation and delivered the scope based on their ask
• Worked with end user documentation specialist to prepare User Documentation and Training Manuals
• Traced Requirements to deployed systems to confirm all the requirements are met
• Assisted in translation of Business Requirements to technical requirements in conjunction with technical teams
• Optimized operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Recommended controls by identifying problems; writing improved procedures
• Prepared technical reports by collecting, analyzing, and summarizing information and trends

Confidential

Project Manager / Business Analyst

Responsibilities:

• Prepared detailed project plans, schedules, and initial budgets for projects of various sizes and complexities. (i.e. Large International Online Banking Gateways, New Product Developments and implementations, Minimizing vendor support to reduce additional cost, Banking applications & IT Systems Migrations and Developing real time performance management tools to name a few projects)
• Rolling performance results into a central view for executive management and standardizing project management practices across a wide range of infrastructure projects.
• Developed schedules based on Agile and rolling wave planning, used burn down charts and timeline / scheduling / milestone charts to monitor the progress and verify the schedule is not in over run state
• Led and mentored a team of project managers for multi-million $ implementations across the world
• Managed cradle to grave enterprise wide project implementations, created product backlog, gathered requirements from business units and translated them for the technical teams
• Managed communication & building credibility with stakeholders Confidential multiple levels, provided accurate status reporting and milestone achievement presentations
• Managed Project budgets and schedules for of various types and size of technical projects in the Banking applications
• Participated in Product Development and Product Improvement activities in the Banking and IT domains (Increasing Business Outputs and Operational Performance)
• Performed technical and business documentation reviews before officially releasing in public domain
• Delivered ad-hoc presentation on status reports to the executive management, Operations team and Business Units through power point presentations
• Acted as a liaison among business stakeholders and implementation teams to ensure that delivered solutions met business and customer needs
• Analyzed and synthesized information provided by stakeholders from cross functional teams who interact with the business units and customers directly
• Performed impact analysis for Change and Configuration management
• Prepared detailed test plans and verified the results along with ops teams and relevant management personal
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in Banking and Logistics project deliverables.

Environment: MS Project, MS Visio, SQl, .NET, Java, Mainframe, PMP, FMTS

Confidential

Systems Analyst

Responsibilities:

• Business Analysis, System Development and Process Improvement activities
• Participated in identifying business needs and helping in developing business solutions through IT enhancements and developments
• Implemented and Supported AVL to NVL Migration projects
• Provided offsite remote assistance through remote administration software (Citrix ICA, Terminal Services, and pc-anywhere)
• Created BRD, FRD, NF, Screen mockups and TRD in Initiation / Planning phase
• Created RTM, HLD, data mapping, ER diagram (Erwin tool used), Data modeling in design phase
• Reviewed phase end check list with the business group and technology team
• Facilitated meetings with technology team and business during the construction phase to clarify open questions
• Coordinated with UAT team and development team to verify the test results during the testing phase
• Accessed SQL to validate the test results
• Coordinated with technology team during the implementation phase to validate the results
• Reviewed the end user manual document with end user and technology team during the post implementation phase