SUMMARY:

I have 9 years of professional experience as Project manager/ Coordinator. As Project Coordinator, I provide support to the project team in data analysis, budget tracking, documentation of business needs and ensuring the accurate alignment of technology with business objectives . As a Project Manager I excel in liaising between business and technical areas to achieve on - time, on-budget and on-spec project completions. Experienced with Identifying potential project risks, functionally improving business workflow, outcomes, client service, cost savings, enhance bottom line, strategic planning, create, achieve product, quality and service goals. 

TECHNICAL SKILLS:

• Microsoft Project with visual reporting, MS Project Server EPM 2007
• Share Point
• Infopath
• WordPress
• SDLC
• MS Office, Access, Visio
• Hogan (Bank Card System), System 2 (Credit Analysis System)
• Remedy Problem Ticket System, PAC 2000. JIRA 
• Lotus Notes

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Engage Client to gather requirements/Business rules and ensure alignment with development team.
• Responsible for generating regular reports to management that spoke to the utilization of company's technology resources.
• Manage Development team for website Projects
• Managed online web marketing and promotions using newsletter, online marketing and other online media.
• Managed training material and interactive training preparation.
• Manage and create forms/Documents on Company SharePoint website.
• Create forms by using infopath
• Facilitate meetings with client to document requirement and provide potential Solution
• Managed and forecasted a Base and Technology budget
• Ensured that the revenue was billed in accordance to the contract and scope of work.
• Facilitated monthly billing, year-end accruals, and all billing requests from client.

Sr. Project Coordinator

Confidential 

Responsibilities:

• Worked on telecommunication/network and Data Center Project (change vendors from Confidential to Confidential )
• Obtaining and combining weekly status reports for individual resources and for project overviews.
• Preparing Program status reports for Project Executives
• Preparing financial reports for Project Manager Reviews.
• Uncovered past overpayment to the vendor and successfully obtained refund.
• Facilitated monthly billing, and all billing requests from vendor.
• Creating Project work flows using Microsoft Visio
• Creating and updating project documentation in Word, Excel and PowerPoint.
• Managing project SharePoint site.
• Scheduling / coordinating project meetings.
• Planning, coordinating and tracking project activities designed to meet documented requirements.
• Develops methods, procedures and quality objectives with Project Manager including metrics for assessing progress
• Facilitate project kickoff meetings, communicating individual roles and project expectations. Ensures that all project team members have the tools and training required to perform effectively.
• Develops detailed project plans and schedules using Microsoft Project/MS Project Server and reviewed with Project Manager
• Provides work direction and leadership to assigned projects with assistance from Experienced, Senior and Principle Project Managers, including scheduling, assignment of work and review of project efforts.
• Monitors project milestones and critical dates to identify potential jeopardy of project schedule. Identifies ways to resolve schedule issues.  

Business System Consultant

Confidential

Responsibilities:

• Acted as Business System Consultant for Store Vision Teller (SVT) Application on Confidential and Confidential .
• Performed business requirement analysis of moderately complex-to-complex processes and formulate analysis findings into technical design solutions and use cases.
• Acted as the conduit between business and technical teams to build application functionality or enhance existing application workflows.
• Interpreted business requirements and user expectations into Functional Design Document (FSD) and publishes specifications for systems changes.
• Assisted in troubleshooting and decision readiness for deployment to end-users.
• Provided support to the business in research/analytics on the development of business requirements.
• Develops and implements policies/ procedures for the ongoing support of implemented applications
• Directs cross-functional and cross-segment teams in order to deliver business solutions on time and within budget
• Manage and create forms/Documents on Department SharePoint website.
• Participated in JAD/JAR sessions for Confidential /Wachovia merger projects.

Project Manager/ Coordinator

Confidential 

Responsibilities:

• Managed different projects and aspects within the Confidential Corporate environment
• Managed hardware order for the SONAR project at Confidential stores.
• Assigned IP Addresses to the network access point for Confidential stores.
• Managed timely delivery of Network equipment to Confidential stores for better store functionality.
• Created and updated different reports in Microsoft Excel for communicating project process to higher-level management and team members.
• Planning, coordinating and tracking project activities designed to meet documented requirements.
• Managed monthly billing for the client ( Confidential )

Market Support Consultant

Confidential

Service Support Specialist 

Responsibilities:

• Supported branches in meeting performance objectives by performing proactive assessment of current practices.
• Participated in Six Sigma Lean Project for cost saving and improve the efficiency of department processes
• Consulted with branches and management to ensure compliance with corporate policies and control standards.
• Developed and/or delivered learning programs and presentations that meet identified needs in the areas of sales, service, controls, policies, standards, compliance, and systems.
• Assisted in development, implementation and analysis of market process efficiencies
• Designed, implemented and monitored programs that support loss prevention management.  Serves as focal point of communications to and from the branches in the areas of Internal/Cash Control, Risk Management, Transaction Processing, and Regulatory Compliance. 
• Acted as Business Analyst to gather business requirement and analyzed it for business decisions.

Credit Analyst

Responsibilities:

• Reviewed, Analyzed, Approved and underwrite routine individual consumer requests using System 2(Credit Analysis System)
• Reviewed credit applications, credit bureau information, collateral valuation, tax returns, financial statements, and other documentation to recommend/approve requests.
• Responded to customer inquiries and credit decisions
• Explained rationale behind credit decisions to sell/promote Confidential products.

Banker

Responsibilities:

• Provided accurate, thorough and efficient information to current and prospective customers
• Problem solving issues and concerns
• Setting ACH transactions for Confidential customers.
• Recommended the full range of Confidential products and services to fit customers’ needs.

Teacher

Anoka County

Responsibilities:

• Responsible for Organizing / Operating the classroom according to state/federal laws and regulations
• Completed all required documentation and providing an individualized curriculum for children
• Planned and Prepared work materials for the children