SUMMARY:

• A resourceful and dedicated Project Manager with a proven track record of successful end to end delivery of complex IT projects within an Investment Banking environment.
• An excellent communicator, who is able to create and maintain strong business relationships, is attentive to detail and consistently meet customer requirements.
• Able to grasp new concepts quickly and capable of functioning independently with minimal guidance.

TECHNICAL SKILLS:

Projects include: Global implementation of HP Opsware (server automation), Application development of EMC - Grabs Web Interface for Opsware, New server provisioning to all Data Centers. Implementation of new infrastructure solutions for internal and external clients, Server virtualization using VMware. Implementation of Telephony and VOIP projects, Proficient in PowerPoint, MS-Project, Excel, Word, Visio, Remedy, and SharePoint.

EXPERIENCE:

Confidential, Jersey City, NJ

Infrastructure Project Manager

Responsibilities:

• Infrastructure procurement: Partner with global HP and DB teams (matrix management) to ensure quality and timeliness of activities related to design, build and implementation of test and final production environments for Structured and Unstructured Data encryption.
• Change Management: Working with Database Engineering and Patch Management teams on managing Change Request entry, approval and tracking using ServiceNow, for implementation of data encryption, patching and related changes made to servers and databases in both UAT and Production environments.
• Access Management: Work with DB internal teams to ensure proper levels of access are granted to both internal and external users of the Test/PoC and Production environments.
• Financial: Maintain, track and report on the Infrastructure budget for Aegis Program using Excel and Clarity.

Global Service Provisioning Manager

Responsibilities:

• Partner with internal PMO’s for end to end delivery of infrastructure requests & projects for the United States, South America, UK, and EMEA.
• Central point of contact for a large portfolio of projects; spanning the entire Service Delivery Lifecycle. Implemented high profile projects with budgets exceeding $5 Million US.
• Customer Relationship Management of internal Clients
• Ensure the seamless integration of projects and adjustment of project scope, timing and budgets as needed based on the needs of the Client. (Front & Back Office)
• Communicate with IT leadership, business leadership and technology with regards to KPI’s & metrics of each project, as needed.
• Worked with global and virtual teams to meet tight deadlines, escalations, and emergency requests. Matrix management of Wintel, UNIX, DBA, ITF, Networks, and Storage teams

Project Manager

Responsibilities:

• Chair kickoff meetings with project stakeholders to identify key program objectives and risks.
• Develop strategy, business case and requirements for high level project plans.
• Manage and communicate project status, budget and timing to stakeholders and senior management.
• Vendor management and coordination (hardware and personnel).
• Client Relationship Management.
• Analyze Business needs and formalize project requirements using accepted project management methodologies.(PMI/PMBOK/Agile)
• Matrix management of cross-functional team resources. (Local, regional & offshore).
• Project tracking of KPI’s & metrics to senior management.

Project Manager

Responsibilities:

• Managed large (50+ resources) cross functional teams (local and remote) in a matrix environment for multiple, concurrent projects.
• Release management of concurrent implementations to multiple regions and users, including supporting documentation and notifications sent to end users.
• Track project budgets and provide regular reporting to PMO Program Manager and Director.
• Ensure proper testing and acceptance practices adhered to.(SDLC, as applicable)
• Implement and manage Change Controls (Remedy) as needed.
• Matrix manage Application Development Team to bring software initiatives to production readiness.(beta testing/Pilots/UAT, Agile & Waterfall methodologies)
• Implemented the release of multiple applications to the Global production environment.
• Chair weekly meetings with Stakeholders to track project deliverables and milestones.
• Communicate to the business of the project scope, objectives and impact.
• Vendor management & coordination of external deliverables.
• Formalize project requirements using accepted project management principles.(PMI/PMBOK), and create detailed project plans.(MS-Project)
• Ensure project documentation is complete. Create and maintain Project dashboards & SharePoint portal, issues tracking via Remedy.

Confidential, Weehawken, NJ

Project Manager: Data Center Support Group

Responsibilities:

• Provide detailed reporting on the status, of all Data Center projects, to Executive Director of IP Connectivity. Primary focus within the US, on all phases of new Data Centers being constructed in VA and CT. Focus on Financial Budget, build status, and Vendor issues.
• Weekly meetings with Stakeholders, to track of project deliverables and milestones.
• Coordination and management of internal and external service providers to insure all phases and aspects of each project will be delivered on time.
• Communication to the business of the project scope, objectives and impact.
• Involved with Capacity Planning to determine need and locations of new Data Centers (5&10 year planning) Scenarios created and presented using Excel & PowerPoint. (Pivot tables/charting)
• Provided Financial Analysis of potential cost savings gained by rescheduling specific aspects of Project deliverables.
• Matrix managed departmental and cross-functional teams (20+ resources) for multiple projects.

Project Manager/Lead Technical Engineer

Responsibilities:

• Performed Business Analysis to determine scope and requirements for optimum methodology to migrate Data for over 5000 users within JPMC’s Investment Bank/Trading environment.
• Regular meetings with Client and Stakeholders to gather requirements identify risks, submit recommendations, determine points of escalation of issues, and report on project status.
• Implemented new Storage provisioning for Active Directory creation and administration of user accounts, group policies, and group memberships.
• Insured total end user satisfaction: Data present, applications functional, and connectivity was available for seamless, zero impact to Business operations.
• Managed Operations Command Center in support of Outages and Implementations: tracking open issues from inception to resolution. Publish Turnover Documentation upon conclusion of Project
• Partnered with Software Development group on developing and integrating numerous applications, (beta testing/Pilots/UAT) prior to deploying in the production environment.
• Managed Merger related integrations of similar departments and branches; including data migrations, hardware refreshes, software integrations, and training of personnel on new desktop model.
• Direct management 6-10 departmental resources, and matrix management of 20-30 cross-functional resources. (local & remote)

Technical Project Manager

Responsibilities:

• Project Manager for nationwide distribution of Novell NW Client to over 30K workstations to multiple Lines of Business throughout the firm.
• Managed implementation of merger related, Data analysis & migration. Netware Administration. Multi-platform Hardware and Software network support for the merger of two technology infrastructures. (Patch management, OS upgrades, new installations)
• Technical Project Manager & Lead Engineer for Newport Infrastructure Project, including Data Center planning & build-outs, Server builds and migrations, user and data migrations.
• Designed & implemented server layouts in Primary & Secondary Data Center locations of Newport Center, with the goal of consolidating multiple Development rings/locations into a single Data Center. Worked directly with Engineers & vendors (cabling/electrical/etc) on Data Center construction.
• Managed teams on installation and configuration of Windows AD & Novell servers (Application/Data/DHCP/Gateways, and Cisco Routers.
• Managed project teams for Desktop OS (Windows NT) migrations, Year 2000 hardware & software remediation effort, Novell & Windows server installation and configuration. Optimized server and workstation configurations to maximize performance in complex inter-network environment.
• Performed hardware and software integration testing, for to submission to Engineering and Application Integration Groups. Submitted Project related Change Controls as needed.
• Set team standards for Project documentation. Developed ongoing strategies, documented best practices. Developed & provided end user notifications, training and technical support.

Senior Systems Officer

• Supported operating systems included: NetWare, UNIX, and OS/2 servers, and X.25, 3270, and LU 6.2 Gateways. Responsibilities included resolving daily issues, evaluation and implementation of new hardware and software technology, patch management, server rebuilds & troubleshooting.
• In charge of Data Center backups & restores of server and client data, using Cheyenne ARCserve. Data Center Security Officer for adherence to operations procedures and Run Books. Implemented major restructuring projects. Project Lead for a site-wide desktop application upgrade.